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What does it really take to
develop and test a change
in AC? Let’s draw it!
Adam Zolyak
CA AC ⚡ DC Conference 2016
Why are we here?
Why are we here?
“In this session, attendees will work with facilitators and each
other to build a value stream map for common types of
changes (ex. Churro change) to Agile Central.
The goal is to walk away with a better understanding of our
current processes and identify a few valuable
improvements to make our lives better.”
Agenda
● Welcome (5 min)
● Value Stream Mapping (10min)
● Exercise (20 min)
● Share (10 min)
● Wrap (5 min)
What is value stream
mapping?
What the heck is Value Stream Mapping?!
Value Stream Mapping is a visual approach to understand
all of the steps in a process - including handoffs, delays,
queues, and failures. Visualizing a process (which no single
person may fully know) helps to identify waste and
opportunities for improvement.
Let’s Try An Example!
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
Commitment Value Realized
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
30 sec 60 sec 120 sec 30 sec
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
30 sec 60 sec 120 sec 30 sec
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
30 sec 60 sec 120 sec 30 sec
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
30 sec 60 sec 120 sec 30 sec
10% defective
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
10% defective
30 sec 60 sec 120 sec 30 sec
Observations
● 240 active seconds
● 240 queue seconds
● 480 second cycle time
● 2 handoffs
● 10% rework
● 50% efficiency (active / total time)
Shameless Plug for More Columns
Let’s Do This for Realz!
Open Space Exercise
Part 1 (10 minutes)
● Pick a Specific Process
● Diagram Process
● Annotate Process
Part 2 (10 minutes)
● Discuss Observations
● Discuss Options
Part 3 (10 minutes)
● Share
Prep
● Breakup into small groups
(6-10) people
● At least a few people should be
familiar with the same process
● Some people can just be there
to observe
Exercise
Step 1 - 10 Minutes
● Pick a Specific Process and form an Open Space
● Diagram The Process
Exercise
Step 2 - 10 Minutes
● Annotate Process (times, delays, handoffs, rework,
etc)
● Bonus: Calculate efficiency (active time / total time)
● Walk Around observing Open Spaces; ask
questions
Exercise
Step 3 - 10 Minutes
● If you had $50, $20, $20, $10 to invest in
improvements to the process, where would you
invest your $50 and why?
● Walk Around observing Open Spaces; ask
questions
Debrief
Gifts, Greats
Now go Value Stream Map
the S%!# out of your
processes!
Adam Zolyak
CA AC ⚡ DC Conference 2016

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Value Stream Mapping. Visualize Your Processes to Reduce Waste!

  • 2. What does it really take to develop and test a change in AC? Let’s draw it! Adam Zolyak CA AC ⚡ DC Conference 2016
  • 3. Why are we here?
  • 4. Why are we here? “In this session, attendees will work with facilitators and each other to build a value stream map for common types of changes (ex. Churro change) to Agile Central. The goal is to walk away with a better understanding of our current processes and identify a few valuable improvements to make our lives better.”
  • 5. Agenda ● Welcome (5 min) ● Value Stream Mapping (10min) ● Exercise (20 min) ● Share (10 min) ● Wrap (5 min)
  • 6. What is value stream mapping?
  • 7.
  • 8. What the heck is Value Stream Mapping?! Value Stream Mapping is a visual approach to understand all of the steps in a process - including handoffs, delays, queues, and failures. Visualizing a process (which no single person may fully know) helps to identify waste and opportunities for improvement.
  • 9.
  • 10. Let’s Try An Example!
  • 11.
  • 12. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar
  • 13. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar Commitment Value Realized
  • 14. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 30 sec 60 sec 120 sec 30 sec
  • 15. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 30 sec 60 sec 120 sec 30 sec
  • 16. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 30 sec 60 sec 120 sec 30 sec
  • 17. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 30 sec 60 sec 120 sec 30 sec 10% defective
  • 18. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 10% defective 30 sec 60 sec 120 sec 30 sec Observations ● 240 active seconds ● 240 queue seconds ● 480 second cycle time ● 2 handoffs ● 10% rework ● 50% efficiency (active / total time)
  • 19. Shameless Plug for More Columns
  • 20. Let’s Do This for Realz!
  • 21. Open Space Exercise Part 1 (10 minutes) ● Pick a Specific Process ● Diagram Process ● Annotate Process Part 2 (10 minutes) ● Discuss Observations ● Discuss Options Part 3 (10 minutes) ● Share Prep ● Breakup into small groups (6-10) people ● At least a few people should be familiar with the same process ● Some people can just be there to observe
  • 22. Exercise Step 1 - 10 Minutes ● Pick a Specific Process and form an Open Space ● Diagram The Process
  • 23. Exercise Step 2 - 10 Minutes ● Annotate Process (times, delays, handoffs, rework, etc) ● Bonus: Calculate efficiency (active time / total time) ● Walk Around observing Open Spaces; ask questions
  • 24. Exercise Step 3 - 10 Minutes ● If you had $50, $20, $20, $10 to invest in improvements to the process, where would you invest your $50 and why? ● Walk Around observing Open Spaces; ask questions
  • 26. Now go Value Stream Map the S%!# out of your processes! Adam Zolyak CA AC ⚡ DC Conference 2016