1. Your Technology, Our Support...
Hosting Infra Management
Data Center SupportServer Virtualization Solutions
Customer Support
2 4 x 7 x 3 6 51/4

2. actsupport offers 24x7x3651/4
hosting infrastructure management and customer
support services to web hosting companies/datacenters, ISPs, blade server
companies and financial institutions located all over the world. Being in the industry
for 12+ years, we have the capability to provide quality support to any given
emerging technology. actsupport is a division of Amulya Infotech, an award
winning ISO 27001:2013 and ISO 9001:2008 certified firm.
actmedia, another division of Amulya Infotech, is a professional team offering Web
Design, Graphic Design, Web Development, Open Source Solutions, Mobile Apps &
E-Marketing (SEO) to Small and Medium Enterprises. Our technical team specialize in
Custom Application Development, API Integration, Mobile Application Development
& Payment Gateway Integration. actmedia offers end to end web solutions by
combining experience and expertise in the field of web technologies.
actmedia
About Us
Tailored plans for customers rather than thrusting a standard plan on them
Technical / non-technical voice, email / helpdesk and livechat support
Our Strength
Highly experienced technical team, who constantly update their knowledge on
all emerging technologies to comply with changing dynamics in the hosting
industry
Fully scalable resources adapting to your business demands
Dedicated support teams who can work with minimal guidance to manage
linux and windows platforms

3. actsupport's technical support services with its strong domain capabilities spanning
Datacenter, Virtualization and Cloud computing help our clients to bring in business
agility in the current macro-economic scenario.
Services
actsupport delivers customer support to web hosting providers, datacenters, ISPs,
blade server manufacturers and financial institutions. 24x7x3651/4
professional
multi-tiered chat, email and voice support services that exceed customer
satisfaction levels, are consistently maintained. actsupport's team of professionals
offer you the extra edge with a streamlined process, dependable delivery and
subject matter experts to meet your service needs. High quality standards, stringent
monitoring / audits and a robust training methodology ensure a reliable service.
Customer Support
Hosting Infrastructure Management
Remote server, database
administration and
server monitoring
Hardware
diagnostics
Server security
and hardening
Business critical
application
support
Legacy server and
application virtualization
Cloud migration
services
Backup and
disaster recovery
support
Network
management
and NOC support
Unlike the standard support services, actsupport's service portfolio
includes:

4. Why actsupport
actsupport with over 12 years of experience serving global clients,
strives to provide quality services at very competitive price, working
towards business transformation. ISO certifications for Quality
Management System and Information Security Management System
demonstrate high levels of service quality and information security.
Reliability
Outsourcing helps in effective budget planning, avoiding the need
to hire individuals in-house, reducing costs to a great extent.
actsupport leverages on domain expertise and skills across different
industry verticals to achieve superior quality in the outsourced
process with minimal cost.
Cost Effective
actsupport's team of skilled technicians and engineers have
earned a variety of Industry certifications. These include:
Microsoft, Redhat, Cisco, Vmware and Citrix. Precise and suitable
solutions are offered to a diverse range of enterprises through the
team's knowledge and experience. Technicians work closely with
the clients over different support channels to resolve support
incidents quickly and efficiently.
Highly Skilled Team
Seamless and uninterrupted support service offered 24x7x3651/4
through livechat, email and phone. actsupport's service is prompt,
reliable and personal. actsupport never sleeps, understanding
customer's business-critical systems and applications needing
round-the-clock personalized attention.
24x7x3651/4
Support

5. Asia Pacific
Excellence
Award
Indira Gandhi
SadBhavna
Award and Gold
medal for
Excellence
Indian
Achiever's
Award for
Women
Entrepreneurs
Rashtriya Udyog
Ratna Award
Global
Achievers Award
Global Indian of
the Year
Pride of India
Award
Quality Brands
Award
actsupport is a part of Amulya Infotech which is ISO 9001:2008 certified for Qualilty
Managment System, certified by Bureau Veritas and ISO 27001:2013 certified for
Information Security Managment System certified by BSI.
Awards & Certifications
Security
Assured
Quality
Driven
International
Star Award for
Quality (Gold)
To be presented on
20th September 2015