IT By Design General Company overview.

1. New York | New Jersey | Global NOC | Data Center 877.835.4823 info@itbd.net A better way to make IT work for your business!

2. Presentation Agenda Overview of ITBD Acquired Certifications Partners, Verticals, Clients Services offered Packages offered Customer benefits Why ITBD? What’s next ?

3. Business Overview Established in 1998 Boutique, full service IT consulting firm 24 x 7 x 365 Live Support Locations: HQ in New York City New Jersey Global NOC Data Center, Long Island All Certified Engineers Global client base

4. Our Certifications

5. Our Partners

6. Our Service Offerings Enterprise Services Onsite Services Remote Services (24/7) Proactive Technology Management (PTM) Services Network Operations Center (NOC) Services Data Center Services Cloud Computing Disaster Recovery/Business Continuity Services Online Backup Co-location Service Managed Service Provider (MSP) Services 24x7x365 NOC Services customized for MSPs Development Services Application Development Website Design

7. Packages

8. Verticals Healthcare/Pharmaceuticals Technology Education/Government Financial Services/Equity/Hedge Funds Manufacturing Hospitality/Services Advertising/Marketing/PR Non-profit Staffing

9. Customer Benefits Risk Reduction – established stable company Customer-centric & proactive approach Accountability Rapid response Certified engineering team 24 x 7 x 365 remote & onsite support 24 x 7 x 365 remote network monitoring Enterprise Solutions implementation experts

10. VTD - Remote Services Administration

11. VTD - Executive Summary Report

12. Company Service Report

13. Service Desk – Ticketing System

14. What you can expect from ITBD

15. Our Customer Service Model

16. Too good to be true? IT by Design’s quick and steadfast response, in the time of an unforeseen technology emergency, helped maintain our network infrastructure and minimized downtime. Their ongoing support and advanced training methods have been beneficial in building and upgrading our IT resources. - Prominent Marketing Group, NYC They always produce top quality work. - Recognized Restaurant Chain, NYC Two Thumbs Up! Kam and the ITBD staff’s service knocked me into sobriety. A winner any way you slice it. - Renowned Event Planning Group, NYC Their knowledgeable staff is always willing and able to help us, no matter the time or day. It has been a pleasure working with such a professional team. - Premier Event Space Chain, NYC IT By Design negotiated the hardware and software for our network, they reduced our overall cost structure and now provide all of our tech support. - Large Non Profit, NYC A pleasure to work with and very responsive to our needs. - Distinguished Hedge Fund, NYC