dcVAST Managed Services for Microsoft Azure

1. 1319 Butterfield Road, Suite 504 Downers Grove, IL 60515 | 800-4dcVAST (800-445-2786) | www.dcvast.com
dcVAST’s Managed Microsoft Azure, you can purchase and implement a secure and highly available Azure
environment, backed by dcVAST’s 24x7 managed services and support. Companies of all sizes rely on dcVAST to
architect, deploy, and manage their most important data. Our certified Azure engineers can help you get started with
Azure or help you monitor and manage your current environment.
dcVAST’s IT Managed Services are designed to help leverage your IT staff’s expertise, add necessary capabilities
where and as needed, provide early indication of potential problems and address them through well defined resolution
procedures, and maximize the value of your IT people, IT infrastructure, and budget. We provide exceptional IT
managed services solutions throughout the upper Midwest.
Managed Services
for Azure
TECHNICAL EXPERTISE:
• Staff experienced with Linux, Office 365 and open
source environments as well as Windows.
• Staff trained on a test environment identical to the
production environment.
• Staff rehearses complete system restore.
CLIENT COMMUNICATION:
• Weekly status meetings.
• Monthly calls to provide continual improvement
and address architecture changes.
• Monthly RI reports for Azure billed customers.
Includes a small discount for running your Azure
spend through dcVAST.
Azure Support:
• 24 hours support, 365 days a year
• All US Citizens on US soil
• Systems monitored 24 hours a day
• Outage and critical issue response is
30 minutes, 24 hours a day
• Highly Professional Staff with excellent
communication skills
• Change requests with no downtime or
procurement process
• Proactive Methodology that allows our clients
to focus on their mission while knowing their
infrastructure is completely supported
• Deployments without downtime due to the
cloud’s high availability and scalability
• Security vulnerabilities handled rapidly
• Full support on all technologies and
platforms up to the application
• Full documentation of all systems, processes,
backup, and disaster recovery, enabling you to
change providers if you so choose—a core
Value Add through working with dcVAST