CDW Overview


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  • CDW was founded in 1984 and as of December 31, 2007 employed approximately 6,300 coworkers. In 2007, the company generated sales of $8.1 billion. For more information, visit
  • CDW was founded in 1984 and as of December 31, 2007 employed approximately 6,300 coworkers. In 2007, the company generated sales of $8.1 billion. For more information, visit
  • CDW is a leading provider of technology solutions for business, government and education. Ranked No. 39 on Forbes’ list of America’s Largest Private Companies, CDW features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s technology specialists offer expertise in designing customized solutions, while its advanced technology engineers can assist customers with the implementation and long-term management of those solutions. Areas of focus include notebooks, desktops, printers, servers and storage, unified communications, security, wireless, power and cooling, networking, software licensing and mobility solutions.
  • Because CDW works with a variety of organizations spanning business, education, government, healthcare and other industries, we offer a breadth of industry experience and knowledge to all customers…helping ensure you get the right solution to meet your unique I.T. needs. Spanning distribution, retail and more, our solutions are leveraged by globally recognized brands.
  • CDW can now provide services to customers across the nation. Our Advanced Technology Account Executives and Field engineers have teamed up with vendors to deliver the best possible solution for any organization, no matter where that organization is located in the U.S. We have XX sales and engineering offices. There are XX cities in which we have local coverage.
  • CDW provides customers with a comprehensive experience. Choosing us as your technology partner affords you the one-on-one benefit of an account manager dedicated to your technology needs – someone who can act as your single point of contact for access into the array of additional resources CDW has to offer. A team of industry-certified technology specialists is there to back your account manager, providing you with the most robust, in-depth expertise possible. And with the My Account portal on, customers have the freedom and convenience to manage their account at anytime and access a host of valuable industry resources.
  • When you buy technology from the manufacturer, you get the best the manufacturer has to offer. When you buy a technology solution from CDW, you get the best the industry has to offer. What this means for you is that, as a customer, you get the following benefits: Range of products, from simple to solutions to complex build-outs, all from one expert source The technology you need, when you need it Fast, reliable deployment Scalable solutions designed specifically to meet your unique needs One stop technology provider The latest technology products and services
  • We provide a depth of specialist offerings. From planning to implementation to post-sales support, CDW technology Specialists help determine the solution you need and how to deliver it within your budget. Industry-certified, expert specialists offer specific counsel on everything from blade servers to convergence to information lifecycle management. Providing a truly one-stop knowledge shop to help customers address any technology issues. In-depth assessment of current environment; identification of key concerns and I.T. performance indicators; solutions aligned with budget
  • Our dedicated technical support services provide ongoing support to ensure everything works as planned.
  • CDW Advanced Technology offer high-value services that provide what your business needs, when it needs it. Spanning five areas, we make sure you get the counsel, assessment, end-solution and ongoing support best suited to your industry and your company. We provide customers with integrated, best in class technology offerings using a comprehensive design and deployment approach. CDW Devotes itself understanding customer I.T. needs, leveraging skilled resources, and delivering solutions that range from basic I.T. projects to large-scale cross-functional business solutions.
  • CDW provides the expert guidance to work with customers in designing and implementing a technology solution best suited to meet their unique needs. We work with customers throughout the lifecycle of their I.T., offering the backing of a dedicated partner with the expertise, skills and knowledge-set to address any issue. We’re invested in your success and committed to ensuring your technology solution can provide the greatest benefit to your business.
  • CDW Overview

    1. 1. Executive Overview
    2. 2. <ul><li>Leading provider of technology solutions and services for: </li></ul><ul><ul><li>Small business » Government </li></ul></ul><ul><ul><li>Medium/large business » Education </li></ul></ul><ul><ul><li>Non-profit organizations » Healthcare </li></ul></ul><ul><li>WHAT IS CDW? </li></ul><ul><li>CDW is a technology company. </li></ul><ul><li>We are dedicated to supporting businesses and institutions with the Information Technology they need to drive value while managing costs. </li></ul><ul><li>We provide a full range of hardware, software and services from the best the industry has to offer. </li></ul><ul><li>We bring our know-how to bear to make IT work for you no matter what. </li></ul>Executive Overview
    3. 3. <ul><li>Founded in 1984 </li></ul><ul><ul><li>Employs more than 6300 coworkers </li></ul></ul><ul><ul><li>In 2007, CDW generated sales of $8.145 billion </li></ul></ul><ul><ul><li>963,000 square feet in our two Distribution Centers locations </li></ul></ul><ul><ul><li>49,000 square feet in our Configuration Centers </li></ul></ul><ul><ul><li>Largest technology reseller in the U.S. </li></ul></ul><ul><ul><li>Principal source of technology products and services, including top brands like Acer, Adobe, Cisco, EMC, Fujitsu, HP, IBM, Lenovo, Microsoft, Panasonic, Quantum, Samsung, Sony, Symantec, ViewSonic and Xerox </li></ul></ul>Executive Overview <ul><li>ABOUT CDW </li></ul>
    4. 4. Executive Overview <ul><li>Honors and Awards </li></ul><ul><ul><li>Best Places to Work in I.T. — No. 66 Computerworld (July 2008) </li></ul></ul><ul><ul><li>America’s Most Admired Companies — No. 1 Wholesalers: Electronics </li></ul></ul><ul><ul><li>FORTUNE magazine (March 2008) </li></ul></ul><ul><ul><li>America’s Largest Private Companies — No. 39 Forbes magazine (November 2007) </li></ul></ul><ul><ul><li>20 Great Employers for New Grads — No. 19 FORTUNE magazine (May 2007) </li></ul></ul><ul><li>ABOUT CDW </li></ul><ul><ul><li>Top Companies to Work For in 2007 The Black EOE Journal (October 2007) </li></ul></ul><ul><ul><li>Top Companies to Sell For Selling Power (November 2007) </li></ul></ul><ul><ul><li>VARBusiness 500 — No. 13 VARBusiness (June 2007) </li></ul></ul><ul><ul><li>2007 Logistics Management Best Practices Award — Gold Winner Logistics Management magazine (June 2007) </li></ul></ul>
    5. 5. <ul><li>CDW OFFERS INDUSTRY EXPERTISE </li></ul>Executive Overview Healthcare Financial Services Manufacturing Insurance Retail Distribution Food and Beverage Life Sciences
    6. 6. <ul><li>CDW HAS LOCAL PRESENCE AND NATIONAL COVERAGE </li></ul>Enterprise Hosting, Distribution and Configuration Centers Sales and Services Offices Local Sales Coverage Executive Overview From initial assessment and design to onsite installation and managed services, CDW works closely with you to be always at your service, wherever you are located.
    7. 7. <ul><li>Here for your every need… </li></ul><ul><ul><li>Account manager committed to your goals and success </li></ul></ul><ul><ul><li>A team of technology specialists , with expertise in 13 disciplines, offers expertise in designing customized solutions </li></ul></ul><ul><ul><li>Field account executives provide onsite sales representation (face-to-face visibility) </li></ul></ul><ul><ul><li>Advanced technology engineers can assist with the implementation and long-term management of solutions </li></ul></ul><ul><ul><li>Technical support ensures your systems continually operate at optimal efficiency </li></ul></ul><ul><ul><li>My Account on — fast, easy online ordering, industry trends and insights, purchasing and payment selection, order status and history, online asset management, and real-time account team status </li></ul></ul>Executive Overview <ul><li>CDW BELIEVES IN COMPREHENSIVE CUSTOMER SUPPORT </li></ul>
    8. 8. <ul><li>CDW OFFERS ONLINE TOOLS FOR ANYTIME-ACCESS TO YOUR ACCOUNT </li></ul><ul><ul><li>Resource tool for your business </li></ul></ul><ul><ul><li>Information on the technology solutions that are right for your industry </li></ul></ul><ul><ul><ul><li>Technology trends </li></ul></ul></ul><ul><ul><ul><li>Industry insights </li></ul></ul></ul><ul><ul><li>Account management </li></ul></ul><ul><ul><ul><li>Real-time status of your account team </li></ul></ul></ul><ul><ul><ul><li>Secure 24x7x365 online access and assistance </li></ul></ul></ul><ul><ul><ul><li>Easy online ordering </li></ul></ul></ul><ul><ul><ul><li>Purchasing and payment selection </li></ul></ul></ul><ul><ul><ul><li>View order status and history </li></ul></ul></ul><ul><ul><li>Asset management </li></ul></ul>Executive Overview
    9. 9. <ul><li>CDW OFFERS BEST-IN-CLASS TECHNOLOGY SOLUTIONS </li></ul><ul><ul><li>Resources to build out a complete solution under one roof </li></ul></ul><ul><ul><ul><li>Hardware, software, peripherals, infrastructure and services </li></ul></ul></ul><ul><ul><ul><li>More than 1300 industry-leading brands </li></ul></ul></ul><ul><ul><li>Assessment and onsite installation </li></ul></ul><ul><ul><li>I.T. solutions availability — when you need it </li></ul></ul><ul><ul><ul><li>ISO 9001:2000 certification </li></ul></ul></ul><ul><ul><ul><li>Solution arrives accurately and on time: one more way we serve as an extension of your business </li></ul></ul></ul><ul><ul><ul><li>State-of-the-art Configuration Center = customized solutions, out-of-box ready </li></ul></ul></ul><ul><ul><ul><li>Same day/next day turnaround for most orders </li></ul></ul></ul><ul><ul><li>Dedicated expertise in delivery of new I.T. solutions and help addressing complete I.T. challenges </li></ul></ul>Executive Overview
    10. 10. Executive Overview Networking Mobile POS/AIDC Security <ul><li>CDW HAS A BROAD RANGE OF TECHNOLOGY SPECIALISTS ON STAFF </li></ul>Document Management Software Software Licensing Power Telephony/IP Storage Servers Carrier Services
    11. 11. <ul><li>CDW OFFERS SERVICES TO HELP MAXIMIZE TECHNOLOGY INVESTMENT </li></ul><ul><li>Product Protection </li></ul><ul><ul><li>For out-of-warranty and in-warranty repair services from leading manufacturers — deployment on time and on budget </li></ul></ul><ul><li>Repair Services </li></ul><ul><ul><li>Quick problem resolution </li></ul></ul><ul><ul><li>Factory-certified technicians </li></ul></ul><ul><ul><li>Advanced facilities </li></ul></ul><ul><ul><li>Decades of experience </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Right service levels </li></ul></ul><ul><ul><li>ISVs in compliance </li></ul></ul><ul><ul><li>CDW makes it easy to manage </li></ul></ul>Executive Overview
    12. 12. <ul><li>CDW PROVIDES ADVANCED TECHNOLOGY SERVICES </li></ul>Executive Overview CDW offers comprehensive support and expertise to help customers enhance collaboration, strengthen business resilience, improve workforce mobility and create a more secure, integrated network
    13. 13. <ul><li>CDW HAS A SOLUTION PATH TO HELP YOU MEET YOUR I.T. CHALLENGES </li></ul>Executive Overview I.T. Business Challenges CDW Delivers: Product Availability/ Competitive Pricing Inventory/In Stock/Drop Ship from Manufacturer Right Technology When You Need It Seamless Purchasing Close Vendor Partnerships Pass on Savings Reliable Service and Support Dedicated Account Team/200+ Specialists/ROI Calculator Better Total Cost of Ownership Access to Technical Expertise Asset Tracking/License Management 24x7x365 Online My Account Access Solution Configuration Onsite/State-of-the-Art Configuration Center Improved Operational Efficiencies Post-Sales Support Product Protection Services, Warranties and Support
    14. 14. <ul><li>THE CDW ADVANTAGE </li></ul>Partner with you for effective collaboration and I.T. solutions that work Technology Expertise to help you meet your ongoing I.T. challenges I.T. Support to serve as an extension of your business Executive Overview
    15. 15. Thank You/Questions