2. Gerakan dalam industri logistik
Gerakan dalam berinovasi
Gerakan untuk meningkatkan pengalaman
kurir dan pelanggan
Brand Essense
MOVE
THE NATION
3. Pertama untuk melayani
Pertama untuk berkontribusi
Pertama untuk memberikan solusi
Pertama untuk mengerti kebutuhan
Brand Tagline
MAKE THE
FIRST MOVE
9. What do customers want from
a delivery service ?
Low Price
Flat price
Willing topaymore for
Faster delivery
On-Demand,
instant delivery
Reliability, on time delivery
andstatus tracking
45%
28%
25%
2%
10. What we offer
Same Day Service -
Your Package, Your Rules -
Pick Up and Smart Locker -
11. Value Proposition
Preferred Time Slot
Flat Price
No Distance Limit
Money Back Guarantee
Free Insurance
up to 10 Million IDR
No Cancel
12. Service Features
• 7 Days a Week (including Public Holidays)
• Real-Time Tracking
• ePOP & ePOD
• Proactive notification
• Web & Mobile App (iOS & Android)
• API Middleware
• 1 Day Claim Process
• Cash on Delivery service
• On Demand Packaging
14. Coverage & Expansion Plan
• Currently Serving :
JABODETABEK, BANDUNG, SEMARANG, JOGJA, SOLO
• Target : 20 Cities by mid 2019
JABODETABEK BDO SRG JOG SOC SUB MLG DPS BTH MES PLM TKG PDG UPG MDC PNK BPN SRI
21. Shipment Flow
Failure Reasons :
*Reason : Shipment is not ready, dangerous goods, empty house/closed office
** Reasons : Receiver ask to cancel this shipment, entered wrong parcel information,
courier missed the pickup, entered wrong address, others
*** Reasons : Empty house/closed office, shipment rejected by receiver, wrong
address, receiver has moved, receiver resigned/retired/passed away
Shipment created
Waiting courier
to pick up your
shipment
Courier is on
the way to
pickup location
Courier has
arrived at
pickup location
Courier has
picked up your
shipment
Shipment in transit
Pickup cancelled by
courier (reason*)
Pickup cancelled by
customer (reason**)
Courier is on the way
to destination
Courier has arrived
at destination
Delivery is
completed/returned
to shipper
Shipment
undelivered
(reason***)