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Oconomowoc Area School District
Good to Great:
Reinventing Your District Brand
NSPRA Conference-July 12, 2015
Kate Winckler, APR
Director of Communications & Marketing
jkwinckler@gmail.com
District Twitter: @oconschools
My Twitter @KateWinckler #schoolpr
Our Purpose Today
Sharing our experience and process for
re-branding the Oconomowoc Area School District.
Why we needed to work on branding (and still do!)
How we did it
How we incorporated the strategic plan
into our branding work
What materials we created
Five 4K-4
schools
Two 5-8
schools
1 high
school
5300
students
About 20,000
people in the
greater
Oconomowoc
area
17.5%
Free/
reduced
lunch
12%
Students
with
disabilities
About OASD
The Back Story
• New superintendent July 2013
• School board was in support of funding a full-time
Director
• New position created for Communications &
Marketing - posted in January 2014
• Hired in March 2014
2013-14 Priority Work in our district
1. Develop and implement a strategic plan that
addresses key trends and supports a compelling
future for OASD.
2. Build a framework for continual improvement and
for long range growth.
3. Develop and implement a marketing and
advancement initiative in the OASD.
4. Evaluate capacity and facility needs and plan for
building improvements and possible new
construction.
Communications Culture
• District embraces
technology - mostly
paperless
communications
• Good parent
communication via email
• Two newspapers in
town, generally
supportive.
• No critical, divisive
issues
• Ignored by talk radio (so
far!)
• Solid reputation
• Tradition of strong
community support
CONS
• “Closed” system,
history of one-way
communications
• Reactive, not
proactive
• Very operational and
budget-focused, not
visionary
• Central office seemed
“top-down”
• No strategic
communications plan
PROS
• Capacity issues
• Population growth
• Negative open
enrollment out
• Aging facilities
• Academic performance
lags neighbors
• Achievement gap exists
Environment
Enrollment Growth
1000 new students in the last 10 years
•Brand perception = “good”
•Not “great”
•Perception = reality
Competition
Open Enrollment at a Glance
School Year IN OUT NET
2012-13 144 301
-157
3.07% of total
enrollment
2013-14 165 363
-198
3.79% of total
enrollment
2014-15 170 384
-214
4.06% of total
enrollment
Open Enrollment Out-Regionally
Data from a recent Lake Country
Publications news story.
OASD: -202
Arrowhead: +95
KM: +253
Stone Bank: +66
Open Enrollment-Out
Survey Data
• February 2014 = surveyed families that left
OASD
• Specifically targeted families that left without
attending OASD beforehand.
• Purpose = better understand why parents open-
enroll out without attending OASD beforehand.
Open Enrollment survey
Most survey
respondents did
not have an
opinion of
OASD.
What is your
perception of
OASD schools?
217 kids never
attended our schools
at all!
Goals
• Recapture “swagger” – return to
the glory days?
• Change perceptions
• Modernize our outward
appearance, while at the same
time, making structural changes
around continuous improvement
• Become a district of choice in Lake
Country
• COMMUNICATION: OASD is a great district doing
great things-we will shout about them
• CHOICE: At a time when choices abound, people
with the ability to choose should choose us
• COMMUNITY: Great place to live, work, and learn!
• CONNECTION: With our community, businesses,
and alumni.
Charting Our Course:
Marketing and Advancement
Future: sponsorships & advancement to help fund innovation.
Work of the District Leadership Team (DLT):
Strategic Planning
• Team of 32 staff, board members and
administrators
• Met April-June 2014
• Resulted in 1st strategic plan in more than 10 years
• Every employee received a copy
Mission Vision
Shared
Values
Commitments to
Students, Parents & Staff
Five Strategic
Directions
Strategic Planning Outcomes
Mission
Empowering a community of
learners and leaders
Visual Branding
• Refresh district logo & tagline
• Refresh colors
• Increase social media activity
• New photography
• Website redesign
• Brand hierarchy - develop our corporate look and
feel first. Then work on OHS logo, then buildings.
• Consideration - district logo in relation to the OHS
athletic logo ?
• Team – myself & assistant, designers,
superintendent, web site provider
Important: help designer understand the background of your district,
the product story, so he or she can capture the brand essence
accurately.
Visual Branding Process
OLD
NEW
Primary Logo/with tag
Secondary badge
Brand Map
Brand Usage Guide
Marketing Collateral:
School Board Mission Banner
District Marketing Collateral
Print ad
Pocket
Folders
District
Brochure
Teacher
recruitment
brochure
District Website
OLD
NEW
High School Athletic Logo and Slogan
#oconprideOLD
NEW
High School Marketing
24-pg View Book,
printed and online
PLTW tri-fold
New Academic logo
OLD
logo
Social Media
1,180 followers
1,450 likes
213 followers
Hashtags for Branding
#oconpride = primarily
for athletics
#oconomowoc = primarily
for academics
Social
media
Advertising
District
website
Local
newspaper
and TV
Word-of-
mouth
Superintend-
ent column
Monthly e-
newsletters
Community
Relations
and Events
Bringing it all together
Key Takeaways
1. Start with research & strategy
2. Have a great team, ask for feedback
3. Keep it simple
4. Be flexible
5. Engage employee hearts & minds
6. Plan for growth
Thank you!

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Good to Great: Reinventing Your School District Brand

  • 1. Oconomowoc Area School District Good to Great: Reinventing Your District Brand NSPRA Conference-July 12, 2015
  • 2. Kate Winckler, APR Director of Communications & Marketing jkwinckler@gmail.com District Twitter: @oconschools My Twitter @KateWinckler #schoolpr
  • 3. Our Purpose Today Sharing our experience and process for re-branding the Oconomowoc Area School District. Why we needed to work on branding (and still do!) How we did it How we incorporated the strategic plan into our branding work What materials we created
  • 4. Five 4K-4 schools Two 5-8 schools 1 high school 5300 students About 20,000 people in the greater Oconomowoc area 17.5% Free/ reduced lunch 12% Students with disabilities About OASD
  • 5. The Back Story • New superintendent July 2013 • School board was in support of funding a full-time Director • New position created for Communications & Marketing - posted in January 2014 • Hired in March 2014
  • 6. 2013-14 Priority Work in our district 1. Develop and implement a strategic plan that addresses key trends and supports a compelling future for OASD. 2. Build a framework for continual improvement and for long range growth. 3. Develop and implement a marketing and advancement initiative in the OASD. 4. Evaluate capacity and facility needs and plan for building improvements and possible new construction.
  • 7. Communications Culture • District embraces technology - mostly paperless communications • Good parent communication via email • Two newspapers in town, generally supportive. • No critical, divisive issues • Ignored by talk radio (so far!) • Solid reputation • Tradition of strong community support CONS • “Closed” system, history of one-way communications • Reactive, not proactive • Very operational and budget-focused, not visionary • Central office seemed “top-down” • No strategic communications plan PROS
  • 8. • Capacity issues • Population growth • Negative open enrollment out • Aging facilities • Academic performance lags neighbors • Achievement gap exists Environment
  • 9. Enrollment Growth 1000 new students in the last 10 years
  • 10. •Brand perception = “good” •Not “great” •Perception = reality Competition
  • 11. Open Enrollment at a Glance School Year IN OUT NET 2012-13 144 301 -157 3.07% of total enrollment 2013-14 165 363 -198 3.79% of total enrollment 2014-15 170 384 -214 4.06% of total enrollment
  • 12. Open Enrollment Out-Regionally Data from a recent Lake Country Publications news story. OASD: -202 Arrowhead: +95 KM: +253 Stone Bank: +66
  • 13. Open Enrollment-Out Survey Data • February 2014 = surveyed families that left OASD • Specifically targeted families that left without attending OASD beforehand. • Purpose = better understand why parents open- enroll out without attending OASD beforehand.
  • 14. Open Enrollment survey Most survey respondents did not have an opinion of OASD. What is your perception of OASD schools? 217 kids never attended our schools at all!
  • 15. Goals • Recapture “swagger” – return to the glory days? • Change perceptions • Modernize our outward appearance, while at the same time, making structural changes around continuous improvement • Become a district of choice in Lake Country
  • 16. • COMMUNICATION: OASD is a great district doing great things-we will shout about them • CHOICE: At a time when choices abound, people with the ability to choose should choose us • COMMUNITY: Great place to live, work, and learn! • CONNECTION: With our community, businesses, and alumni. Charting Our Course: Marketing and Advancement Future: sponsorships & advancement to help fund innovation.
  • 17. Work of the District Leadership Team (DLT): Strategic Planning • Team of 32 staff, board members and administrators • Met April-June 2014 • Resulted in 1st strategic plan in more than 10 years • Every employee received a copy Mission Vision Shared Values Commitments to Students, Parents & Staff Five Strategic Directions
  • 18.
  • 19. Strategic Planning Outcomes Mission Empowering a community of learners and leaders
  • 20.
  • 21. Visual Branding • Refresh district logo & tagline • Refresh colors • Increase social media activity • New photography • Website redesign
  • 22. • Brand hierarchy - develop our corporate look and feel first. Then work on OHS logo, then buildings. • Consideration - district logo in relation to the OHS athletic logo ? • Team – myself & assistant, designers, superintendent, web site provider Important: help designer understand the background of your district, the product story, so he or she can capture the brand essence accurately. Visual Branding Process
  • 23. OLD
  • 28. District Marketing Collateral Print ad Pocket Folders District Brochure Teacher recruitment brochure
  • 29.
  • 31. High School Athletic Logo and Slogan #oconprideOLD NEW
  • 32. High School Marketing 24-pg View Book, printed and online PLTW tri-fold New Academic logo OLD logo
  • 33. Social Media 1,180 followers 1,450 likes 213 followers
  • 34. Hashtags for Branding #oconpride = primarily for athletics #oconomowoc = primarily for academics
  • 35. Social media Advertising District website Local newspaper and TV Word-of- mouth Superintend- ent column Monthly e- newsletters Community Relations and Events Bringing it all together
  • 36. Key Takeaways 1. Start with research & strategy 2. Have a great team, ask for feedback 3. Keep it simple 4. Be flexible 5. Engage employee hearts & minds 6. Plan for growth