Presented at Library 2.011 online conference. Nov 03 2011. Archived talk at https://sas.elluminate.com/mr.jnlp?suid=M.52FD5186135C7D8E38F684A4FCFED8&sid=2008350
9. Techniques A
NUS Lib OR Library OR Libraries OR
Librarian OR Librarians…. -NUNUS!
-Dems
1. Keyword scan
10. Techniques B
library OR libraries OR librarian OR
librarians OR lib OR rbr OR linc OR
database OR databases
geocode:1.296469,103.773155,1km
2. Geocode Scan
13. Other tools for monitoring
• Grab Twitter search in RSS form
• Push RSS feed to
• Boxcar (push to smartphone)
• Notifo (push to smartphone)
• Ifftt (sms, email, call, IM)
See
http://musingsaboutlibrarianship.blogspot.com/2011/09/twitter-scans-location-ba
27. General rules to consider
• Do tweet, if is serious problem you can
solve – e.g. Website down
• Do not tweet (at least immediately), when
user is sprouting vulgarities.
• Do not tweet, if user is breaking library
rules.
• Do not be too eager to tweet, unless
tweet is stated as a question. e.g How do