1. C. V.
Zahraa Hassan Ali
Around 16 years Work Experience
Master Degree
zahraa99@hotmail.com
October 04th
Bahraini
Academic Qualifications
v Master degree in Business Administration from AMA University of Bahrain in 2007.
v BSc in Electrical Engineering from Bahrain University in 2001.
v Diploma in Electrical Engineering from Bahrain University in 1998.
v Science Secondary Certificate from Manama Girls Secondary School in 1994.
General Qualifications
v Certificate of Expertise in Fire Prevention in January 2016.
v Certificate in Information Security in November 2015.
v Certificate of Completion of THE CRM on DEMAND Training in November 2014.
v Certificate of Completion of Tank Gauging Technical Product Training in May 2014.
v Certificate in Foreign Corrupt Practice in March 2013.
v Certificate in Listening Skills in March 2013.
v Technical Writing & Business Presentation Skills from 01-05 April 2012.
v Certificate in Presentation Skills in 4th June 2012.
v Certificate in Global Competition Principles Course in May 2011.
v Certificate in Wireless Tank Gauging Sales Course March 2010.
v Certificate in Communicating & Influencing Skills from Serco in 2002.
v Certificate in Workshop on Personality Development from the Gulf Academy in 2002.
v Master in Microsoft Office 2000 from Bahrain Institute of Technology in 2001.
v Certificate in Power Point from Al Madina Institute in 2000.
Professional Experience
1) From July 2007 to August 2016 Rosemount Tank Gauging ME SPC, as Inside Sales Engineer.
a. Pre order steps:
• Screen customers end users by using MK data.
• Registering the offer in the Sales Database.
2. • Build Customer Folder by copying Standard Folder Template and change it to
customer name and offer ref. no into the related Country Folder in the Sales Server.
• Analyzes Customer Tender.
• Work in the Price Tool to estimate to offer price.
• Deal with Banks to prepare Bid Bonds if required.
• Build Commercial Offer.
• Prepare AutoCad drawing if required.
• Send the offer to the Customer Company Representative (along with Bid bonds &
DWG).
• Updated the status in the Sales Database.
b. After receiving orders:
• Copy the FINAL revisions of the following document into newly added folder in the
Server called “Sales Handover to Projects"
• Final copy of the customer PO
• Final copy of the quotation
• Final copy of ACAD Drawings (if any)
• Final copy of Price Tool (if any)
• Final copy Budget Control Sheet
• Prepare Performance Bond if required.
• Send a folder link to Project team to Process it.
c. Administration work:
• Updating Sales Database.
• Updating Order Database.
• Updating Reference List.
• Updating Contact list.
• File the quotations documents.
• Re-arranging the Sales files.
• Arrange the brochures, manuals & giveaways for Sales Road Show with Sweden.
d. Training:
• Train other Company members on Sales procedure to be part of the Sales Team.
• Updating the Technical & Commercial Tender templates between time to time with
the available updates from the Manufacturer.
• Read more in the Technical manuals of the Tank Gauging System
• Do the online Training related to Tank Gauging System doing business globally.
e. Try to find and build a Customer base for TGS in Bahrain & other MEA Countries by:
• Contacting old Customer.
• Searching from Net.
2) From November 2001 to July 2007: Aeradio Technical Services (ATS), as Sales Engineer for
Enforcement System
f. Finding customers.
3. g. Preparing quotations.
h. Following with the customers.
i. Following with Telecommunication Regularity Authority (TRA) for the approvals.
j. Following with the suppliers for the orders.
k. Following with the Service Engineers for the programming of the equipments
l. Raising the delivery notes of the equipments
m. Sending the equipments to the customers.
n. Payment Chasing.
Hobbies:
a. Reading.
b. Solving Math Puzzles.
c. Learning new Computer Programs other than Microsoft Office & AutoCad, like Photoshop.
d. Learning to be a Professional photographer.
Objectives in Life:
Finding the realistic & happier future that is built on the nature of qualifications and improving the
knowledge that I have for getting benefits for myself and people working with and surrounding
me.
References:
Available upon request.
Note: I have capability to manage & work in different departments.