1. YELITZA RUIZ
7652 Forest City Rd Apt.104 Orlando ,Fl. 32810 | yelitzaitzelruiz@gmail.com | 407-729-
3693
OBJECTIVE
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple
tasks, and following through to achieve project goals. Answer incoming calls while handling
incoming inquiries from clients and colleagues. Flexible and hardworking with strong drive to
succeed.
SKILLS & ABILITIES
• Knowledge of MS Office and its applications
• Capable of typing 60+ words per minute
• Recording Keeping and filing whether on the computer or in paper files
• Excellent communication skills over the phone and in person
• Capable of multitasking and working in high-pressure situations
• Coordinator
 Marketing & sales rep.
 Bilingual both English & Spanish fluently. (sign language can understand as well as
Portuguese.)
EXPERIENCE ASSISTANT MANAGER CHUCK E CHEESE
MARCH 2012 – Oct.13,2016
Started as a security, then cashier, marketing & sales and eventually promoted to Assistant
Manager within five years of working in this establishment. This position allowed me to
become familiar with vendors and buyers. Familiar with inventory, food cost, closing/opening
the store. Engaging with kids & their families , while I coordinated special events . Head lead for
birthdays & fundraisers. In charge of field trips , spirit nights & sponsoring with other schools &
companies , in anything that related to kids. Customer service skills while working in a fast
paced environment while creating goals, ordering produce and food items, budgeting, time
management while working as a team. Many of those responsibilities started by maintaining
control of labor & sales. Manage an entire store alone, & put everyone into position.
Furthermore, as a manager I was in charge of inputting information. One of those tasks was
inventory; it was a massive use of QuickBooks. Maintain count accurate; compare yearly &
weekly sales to help the store build more profit. I also, was in charge of marketing, fundraisers &

2. birthdays. Moving forward, employee labor laws were learned & invoices were paid through the
computer as well. Microsoft word, Outlook, QuickBooks, was only the beginning of how many
things I had to input. As far as calling, I was always trying to get schools & returning customers
to come back & made most sales in 2015 for our district.
Nike
May13,2016 –Nov.1,2016
Floor sales , knowledge of each shoe & it’s benefit towards the consumer . Engaging with many
people around the world , & being introduced to new ways of speaking to a consumer. This
position at Nike has allowed me to expand my managerial skills from food & beverage to retail.
WestgateResortLakes& SpaOctober30,2016 – Present
Pbx Operator & Security Dispatcher. Highly organized employee, with extensive administrative
experience in various dispatching roles that require effective communication skills: Listening,
multitasking, prioritization and problem solving skills. Assure every guest’s request was met on
a timely & polite manner. Maintained continuous communication channels with supervisors and
workers to sort their work related issues and doubts. Receiving and dispatching work orders
quick & effectively. Prioritizing the guests requests & assuring all needs have been done .
Maintain a clutter-free work area. Speak with polite manner despite any situation. Inputting daily
information in the system . Furthermore, communicating with other employees on a two way
radio . Dispatching police to any area that is considered out of our hands and directing them.
EDUCATION VALENCIA COMMUNITY COLLEGE, ORLANDO FL
BA BUISNESS ADMINISTRATION / MINOR CHILDHOOD EDUCATION
2015 UNTIL PRESENT
MIAMI KILLIAN SENIOR HIGH SCHOOL, MIAMI FL 2013
REFERENCES UPON REQUEST