6. History
• Founded in 1991 in Newark, DE USA
• Partnership formed October 27, 2008
• John Carter – Founder
• John Eucalitto – President
• William Chemero – Executive VP
7. Growth
• Franchising commences March 2009
• HQ based in Cheshire, CT
• 115 US locations open
• 1 Al Khobar,
• 1 Argentina
• 2 in Brunei
• 50 + under contract
• Contract with US Navy Exchange
• Ventura, CA
• Newport, RI
• Groton, CT Submarine Base
8. Growth
• 1st International Master Franchise
Topaz MENA
• Argentina
• Brunei
• Alberta Canada
• Manitoba Canada
• Saskatchewan Canada
• Pakistan
On Going
• Malaysia (Working on MFA)
• Bangladesh (Working on MFA)
9. Topaz MENA
• Omar Babaker – Chairman
• Abdulrahman Alieedon – Vice Chairman
• Yasser Ibrahim - CEO
30. W B Home Delivery & TrucksW B Home Delivery & Trucks
W B Home Delivery & Trucks
31. On-Going Support provided by Us
•On-going provision of management, operational, technical advice and guidance.
•Advice and guidance in relation to annual Marketing programs and local store
Marketing.
On-going site visits to franchised territory as mutually agreed between the Parties.
•Periodical review of financial performance and production of updated business plans.
•On-going menu and sales analysis and evaluation
•On-going update of operations manual as and when deemed necessary.
•On-going market research and introduction of new products, promotions and
marketing ideas.
•Support in relation to piloting Prospective Area Development Franchisee’s ideas on
new products and services in the Franchisor’s company-owned stores.
•Support in relation to the design of e-media and newsletters.
32. International
Construction Department
• Interior Design Standards/Prototype
Design
• Review Construction Drawings
• Equipment Manual/Specifications
• Signage – Exterior Design
• Construction Material Specifications
• Ensure Completion is to Specifications
33. International
Procurement Department
• Product Specification Manual
• Distribution Administration
• Secure Distribution
• Monitor Pricing
• Quarterly review of Purchases by
Distributor
• Approve Alternative Products
• As needed by local influence
34. International
Training & Support
• Initial IST/Wayback U
• 25 Day Program (10-5-10)
• Quality Assurance Reports (QAR’s)
• Ensure Quarterly completion
• Review compliance issues/follow-up with
Franchisee
• Translate manuals as needed
• Training video’s
• Weekly Calls/Webinar with Franchisee
• Weekly / Monthly P&L Review
35. International
Marketing
• Ensure Brand Identity and Positioning
• Creative Design
• Review translated media
• Local Website Management
• Social Media
• Set standards
• Review sites
• LRM Manuals
• Annual review of Marketing Plans and Budgets
• Assist Franchisees with securing Advertising Agency
36.
37. Competition
•Cost of Entry
•$250,000 US
•Smaller Footprint
•1600 square feet
•700 sf with Food Court
•Lower operating expenses
•rent
•utilities
•insurance
•Fewer Employees
• Cost of Entry
• $500,000 US
• Larger Footprint
• 2000 square feet +
• Higher operating
expenses
• rent
• Utilities
• insurance
• More Employees
