In this Discovery you'll find out > How to set-up a successful learning campaign > Totara and GDPR > What will the future bring (Totara 11)

1. T O T A R A
A p p l i e d

2. AGENDA

3. ANGEDA
• Welcome
• Workshop Part 1
• What’s new in Totara 10
• Totara and GDPR
• What will the future bring (Totara 11)
• Workshop Part 2
• Summary

4. INTRODUCTION
• Meredith Henson
• Solutions Consultant at Totara Learning Solutions
• Thomas Lauwers
• Account manager NEO Learning
• Wim Van Borm
• Competence center lead e-learning technologies NEO Learning

5. INTRODUCTION
• NEO Learning
• Brand of Xylos
• Mission:
• To provide our customers INTENSE DIGITAL LEARNING
EXPERIENCES tailored to THEIR ORGANIZATION

6. T O T A R A
A p p l i e d

7. WORKSHOP1

8. WHY
What are the main reasons your company wants to start or is using a LMS?
WORKSHOP1

9. Needs
What are the business goals or needs you try to accomplish?
WORKSHOP1

10. Reasons for LMS integration
WORKSHOP1
0 10 20 30 40 50 60 70 80 90 100
implementing elearning
automate reporting and tracking
Measer and report on training offerings
Ensure compliance
better access to and use of data
manage Instructor led logistics
Align learning with Bus strategy
centralize the learning function
%
%

11. Do we need a LMS
• Tracking of users progress in courses is required
• Roll-out of training on user level
• Larger number of courses to train on
• Lager number of users to train
• Need for certification and programs and tracking of completion and validity
• Advanced or more complex reporting requirements
• …
WORKSHOP1

12. Dangers
What are the dangers, difficulties you foresee when implementing
such a system?
WORKSHOP1

13. MUST DO
Define your requirements:
• Business needs  that drive instructional needs
• Learning and performance support needs
• Tracking needs
• Assessment needs
• Reporting needs
• Content needs
• Budget constraints
• Security requirements
• Staff needs
WORKSHOP1

14. TOTARA10

15. TOTARA10
What’s new in Totara Learn 10
User Tours
You can now set up user tours within Totara for any page or course. You
can create information bubbles that will appear near targeted areas to
give instructions or information.
Recycle bin
The recycle bin is a new feature, that is enabled by default. It means that
if a user deletes a course or an activity then a backup is taken and made
available via the Recycle bin. The recycle bin keeps backups of deleted
items for a configurable period of time, during which the user can at any
time restore the deleted item from the recycle bin. This is essentially
restoring the backup take when the course/activity was deleted.

16. TOTARA10
What’s new in Totara Learn 10
Browse list of users
The Browse list of users page is now an embedded report, meaning there
is improved searching and filtering, along with the ability to customise
the columns and export all the information.
New site badge criteria
It is now possible to issues badges from the site level for Program
completion and/or audience membership.
Forum: Pinned posts
It is now possible to pin a post to the top of a forum (if you have editing
rights in the course).

17. TOTARA10
What’s new in Totara Learn 10
Self-registration with approval
The authentication plugin Self-registration with approval allows users to
register themselves, but it also requires a Site administrator or another
user with the auth/approved:approve capability to approve the
registration request before the user is added to the site.
Course completion editor and checker
The course completion editor allows you to review and edit a learners
course completion, you can also use the completion checker to display a
summary of any problems that have been detected.

18. TOTARA10
What’s new in Totara Learn 10
Job assignment report source
This is a new report source for Job assignments that means whereas the
user report lists one row per user (no matter how many job assignments
they have) if a user has three jobs you will be able to see them on
separate rows within the Job assignment report. If user does not have
any job assignment then they are not listed in the report at all.
Job assignment HR import source
Job assignments must now be imported via a new job assignment
element and cannot be imported as part of the user element anymore.
This will allow deletion with the option of the source containing all
records or otherwise a deleted field being used, which is similar to the
other importable elements. When you have several elements enabled,
e.g. user, position, and job assignment, the other elements could be
processed in any order, but job assignments will be processed last.

19. TOTARA10
What’s new in Totara Learn 10
Proficiency achieved field
There is a new Date proficiency achieved column on the Competency
status report. Additionally, when setting the competency status in a
user's Learning Plan, you can set a Proficiency achieved date.
Audiences, courses, and programs
An improvement to make learning available immediately to new users
once they've self-registered. With this change, audience membership as
well as audience-based enrolled learning (i.e. course enrolment and
certification/program assignment) will occur before new users first log
into the platform.
For existing users, audience membership and enrolment will occur when
the relevant cron runs.

20. TOTARA10
What’s new in Totara Learn 10
360 feedback
The 360 Feedback tool now allows self-evaluation, allowing users to
evaluate themselves in a truly 360 approach.
Self completion: Modules
You can mark completion from within a module itself, which is
particularly useful if a course is set up with the single activity format
(with the exception of Quiz and Lesson Activities).

21. TOTARA10
What’s new in Totara Learn 10
Current Learning Block handling of single course programs/certifications
The way the Current Learning block handles programs or certifications with
only one course has been improved. So, if a program or certification contains
only a single course then the following will take place. The first time a user
enrolled in that program/certification clicks the link for it in the Current
Learning block it will take them to the relevant program/certification. There
they will be able to click the course and enrol. After this, the next time they
click the link for the program/certification in the Current Learning block
(once they have enrolled in the course) it will take them directly to the
course.

22. GDPR

23. GDPR
Totara Learn GDPR Approach Statement
Background
The EU General Data Protection Regulation (GDPR) is the most significant piece of
European privacy legislation in the last twenty years. It replaces the 1995 EU Data
Protection Directive, strengthening the rights that EU individuals have over their
data, and creating a uniform data protection law across Europe.

24. GDPR
Totara Learn GDPR Approach Statement
Compliance enabled through our platform
A software platform on its own doesn't ensure GDPR compliance.
Compliance is a result of:
• robust processes,
• clearly articulated policies and information given to users informing them of their
rights and how you use their data, and
• enabling technology to deal with requests from individuals that arise from their
increased rights under GDPR.

25. GDPR
Improvements to Totara Learn
Site policies
The ability to track the version of a site policy and any opt-ins that a user has agreed
to. The ability for a user to visit the site policy pages they have signed up to and
amend their agreements to the policy or opt-ins.
Data access
We are developing the ability for Administrators to export of all data that is linked to
a given user, to allow the Administrator to review the data prior to transmitting the
data to the user.

26. GDPR
Improvements to Totara Learn
Data portability
While the data export improvement above will provide all data in a consistent output
that may be useful for porting data, our view is that there are key data items that
somebody is likely to want to "port" to another platform and this needs to be in a
more human readable format.
In Totara Learn this is available through existing capabilities in our application (e.g.
Report Builder, Record of Learning).
This can provide information that would be useful for an individual wanting, for
example, to take their completion data (courses, competencies, certifications) with
them to a new employer.

27. GDPR
Improvements to Totara Learn
Data deletion
In order to comply with data retention policies and the right to erasure we are
enhancing your ability to manage "Purge Types". For each "Purge Type"
configuration, you will be able to configure what happens to corresponding data
throughout the system for users who have that "Purge Type" applied to them.
As an example, you could configure these three types:
A type that:
keeps a user's certification completions - perhaps because they represent
compliance course completions, and deletes the forum posts that they made
when collaborating with other learners in courses.

28. GDPR
Improvements to Totara Learn
Data deletion
A type that:
anonymises the user profile information - so you cannot identify the the user
anywhere in the system where user details would normally be displayed or
tracked, and deletes the performance management data - appraisals, 360
feedback, goals, and keeps the course completion information - so you could still
track content usage statistics for electronic content and physical training event
fill-rates (seminars).
A type that deletes all the data related to a user.

29. GDPR
Improvements to Totara Learn
Data deletion
To adhere to your data retention policy period and the requirement to only keep the
data you need for as long as you need it, you may choose to apply a type when a
person leaves the organisation, the second type after 5 years and the 3rd after 7
years.
You will be able to configure these "purge types" and therefore what they mean for
data in a different areas across the platform.

30. TOTARA11

31. TOTARA11
What is coming
TL-16433 Site Policy A new site policy management component to
support GDPR compliance.
DEVELOPMENT
TL-15818 Seminars Refactor of Seminar Management + high value
Seminar improvements
READY FOR
DEVELOPMENT
TL-15101 Moodle 3.3
Improvements
New features and improvements valuable to
Totara subscribers
REQUIREMENTS
TL-14295 Users Standardise Suspended and Deleted users and
new User Status component to support GDPR
compliance.
DEVELOPMENT
TL-8100 Performance
Management
IMPROVEMENT
Provide a way to allow users who are not
directly involved in the appraisal to access/view
the appraisal.
READY FOR
DEVELOPMENT
TL-6757 360 feedback Development of a 360 feedback report source DEVELOPMENT
CX-420 UX
improvements
Reducing visual noise on home page and with
navigation structure.
DESIGN

32. TOTARA11
What is coming
TL-14337 Course
Catalogue
Improve the user experience when browsing
and searching for courses to ensure the user is
able to quickly compare, locate, and
understand the learning that is available.
Personalise the experience of browsing and
searching for content so the user sees a
catalogue tailored to them and their status.
Ensure the user has sufficient information to
make an informed decision about a piece of
learning before they are required to commit to
enrolling.
Implement a new catalogue along the lines of
the prototype that has been shared previously.
Add ability to display enrolment status without
attempting to enrol.
DEVELOPMENT

33. TOTARA11
Timing
Totara Learn 11, in February /March 2018

34. TOTARA
COMMUNITY

35. Community
Share your Totara questions and experiences with other Totara users.
Create an account to access.
https://totara.community/
TOTARA
COMMUNITY

36. TOTARA
ACADEMY

37. Accademy
The Totara Academy offers a growing range of learning resources to
everyone with an interest in Totara products and learning technology best
practice. From a quick feature demonstration to full product
certifications, there's something for everyone.
https://totara.academy/
TOTARA
ACADEMY

38. WORKSHOP2

39. Experiences
Share your LMS experience around the table.
WORKSHOP2

40. SOCIAL

41. SOCIAL
The enterprise social network designed to foster collaboration,
communication and knowledge sharing across your organization.
Totara Social opens the flow of knowledge and is a catalyst for
collaboration throughout your organisation. Social learning is about
conversation and collaboration.

42. SOCIAL
• Create, Remix and Share
• Share Ideas, work on them together
• Social Networking
• Build and Share Knowledge - Ask Questions
• Engage with Comments, Forums, Chat
• Skills Profiler
• Blog

43. Thank you for
your participation

44. www.neolearning.eu
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