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Presented by:
Winfield C. Tuayon RN
Lecturer
Getting your
First
Year of Examination Examinees Passers Percentage
Dec 2004 12, 100 5, 210 43.06%
June 2005 26, 000 12, 843 49.40%
Dec 2005 24, 267 13, 108 53.97%
June 2006 42, 006 17, 318 41.23%
As per PRC decision
Dec 2006 40, 147 19, 712 49.18%
June 2007 78, 583 40, 720 51.83%
Dec 2007 67, 728 28, 924 43.45%
June 2008 64, 459 27, 765 43.07%
Nov 2008 88, 649 39, 455 44.51%
June 2009 77, 901 32, 617 41.87%
Nov 2009 95, 282 37, 000 39.73%
July 2010 91, 000 37, 679 41.40%
Dec 2010 84, 285 29, 711
35.25%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
50.00%
55.00%
60.00%
65.00%
06-
06
12-
06
06-
07
12-
07
06-
08
11-
08
06-
09
11-
09
07-
10
12-
10
FT - %PASSED 50.65%57.35%56.52%52.96%60.21%52.95%57.40%49.36%58.04%48.68%
REP - %PASSED11.23%38.42%16.90%30.85%14.78%27.53%17.74%26.68%18.76%22.49%
PASSINGPERCENTAGE
NURSE LICENSURE EXAMINATION
JUNE 2006 - DECEMBER 2010
PASSING PERCENTAGE (FIRST TIMERS vs. REPEATERS)
Goals:
•Use an organized process for developing your résumé,
succeeding at interviewing and finding your first job in
nursing.
•Capitalize on your critical thinking, “soft” skills (caring),
and technological savvy as a basis for your résumé,
interview, and correspondence processing
•Use networking opportunities to facilitate obtaining your
first job in nursing.
•Avoid procrastination, a major barrier to a successful
career path.
•Understand how the Hallmarks of the Professional
Nursing Practice Environment, the Core Competencies
and the Pew Foundation’sTwenty-one Competencies for
the 21st Century provide guidance to your career journey.
STEPS FOR CAREER PLANNING
Gather information about yourself to
assist in making a decision about a
career
STEPS FOR CAREER PLANNING
Investigate the world of work in greater
depth
STEPS FOR CAREER PLANNING
Evaluate occupational choices and
gaining practical experience
STEPS FOR CAREER PLANNING
Prepare for and begin conducting job
search
PERSONAL INVENTORY
WhatAreYour Likes And Dislikes?
What DoYou Enjoy Doing Most?
What IsYour PersonalityType
(Introvert, Extrovert, Submissive, Aggressive) ?
DescribeThe Activities InWhichYou Have Participated
( Service, Fund Raising, Spiritual ) And Enjoyed?
What Role DidYou Play InTheseActivities?
ListYour SkillsAnd Abilities –TheThingsYou Do Best
ListYou Strong Points,Your Weak Points.
PLAN YOUR JOB SEARCH
Decide which type of job and which field you
would enjoy
Prepare a resume
Search for job opportunities that interest you
Send letters of application and résumé
Send letters of application and résumé to
prospective employers
Interview with companies and take appropriate
follow up action
Begin your new job!
LOCATING A JOB PROSPECTS
provide much job information that will help you determine what
type of position you desire
type of industry, skills required, salary
(sometimes), location and fringe benefits
(medical , vacation etc. )
placement personnel
(manpower, placements, staff builders)
sometimes give tests
charge fees either from the applicant or from
the employer.
family members, relatives, friends,
teachers, fellow students
special newspapers
professional organizations
newsletter
government offers
internet
General traits that is usually looked for
Past experiences
Initiative, resourcefulness, self-
motivation
Good communication skills
Appropriate attire (business) and good
grooming habits
Social and Human relation skills
Skills in understanding and following
directions
Willingness to grow
The Résumé
The Résumé
•is a written summary of abilities,
accomplishments, and work histories
•employers do not hire a person on the
basis of the resume alone, but the
resume should motivate an employer
to interview you.
GOOD QUALITIES OF A
RESUME
well-organized so that it can be read in six to eight seconds
Preferred length is one or two pages on an 8.5 x 11 inch
paper no matter how many years of experience a candidate
has.
Emphasizes strengths, accomplishments, and show that the
applicant is qualified for the available job.
Demonstrate excellent writing skills, with perfect grammar,
spelling and punctuation
Attractive to the eye ---- word processed resumes
Should be printed on a laser printer – a comparable high-
quality printer on a paper
Use wide margins, double spacing or indentations
White, beige, gray, or pale blue may be used.
COMPONENTS OF A
RESUME
Education
Headings
includes name, address and home and/ or work
telephone number
Job Objective
•A clear idea of career area
•Omit job objective if you have a limited
experience
•This will let the employer know that you have
gone through a thorough analysis of your
career
•Immediately follows the heading and states a
job title or specific occupational field
Work Experiences
considered the core of the resume
should be listed in reverse chronological order or
according to job function
use action words, which are verbs that help create a
well-defined image of contributions and accomplishments.
verbs such as : ANALYZED, ASSISTED, COORDINATE,
DEVELOPED, ORGANIZED, PERFORMED, PREPARED,
SUPERVISED, REPRESENTED.
DO’s & Don'ts in writing Working Experiences
Avoid long sentences
avoid using “I” example, “ I was responsible
for…” instead use action verbs, “supervises
for nurses…..”
use years instead of months and days
( 2007-present)
include home or volunteer work and past time
job if job experience is limited.
Education
if you have just graduated, put the education right after
the job objective .
if your education is not related to the job, place this
information after the work experience
eliminate high school if you have graduated degrees
the date should be included if the degree was earned
recently.
List degrees as follows:
UNIVERSITY OF THE PHILIPPINES, MANILA
Masters in Nursing, major in Psychiatric Nursing
LYCEUM OF THE PHILIPPINES
Bachelor’s Degree in Nursing
FAR EASTERN UNIVERSITY, MANILA
Associate in Health Sciences Education
RESUME TIPS
If you have taken classes but not have earned a degree, list
the institution and courses relevant to the job.
 include seminars or other job trainings
include professional certifications (NLE) and include rating
include academic awards and grade point average if
IMPRESSIVE.
include major awards if related to your profession
include leadership roles
include hobbies if related to job
do not put references unless asked… put “ Reference
provided upon request.”
do not give reasons for leaving previous jobs
it is optional to include personal information (height, age
weight, sex, health and marital status)
keep your resume current
THE COVER LETTER
•This describes how the qualifications and
skills listed on the resume correspond
with those required for the job.
•usually sent to a prospective employer
with the resume
•a three paragraph letter will be sufficient
in most cases
THE COVER LETTER
First Paragraph
states why you are writing
where you learned about the job
what is your most important qualification for this
job
“I am applying for the secretarial
position you advertised in the June issue of
Daily Bulletin “
“Mrs. Beatriz Solis, instructor of the
Aklan State University, suggested
I contact you about the staff nurse position
available at XYC Hospital. “
First Paragraph
then state your most important qualification
“My two years experience as a word
processing operator for BBC company should
make me qualified for the position of word
processing specialist in you company.”
‘I'm a recent graduate of Aklan State
University, with degree in Nursing”
Second Paragraph
 this emphasizes education and work
background
 creates interest in you as an applicant
 may be six or seven sentences long and it
must relate your education and
experience directly to the available job
“I am a highly motivated individual with wide
range of experience.”
Third Paragraph
this paragraph asks for an interview and indicates
your availability
 this usually includes two or three sentences long
“I would enjoy the possibility of discussing my
qualification with you. I can be reached at
09156675786 after 4:00 pm during the week.”
the best references are former employers or
teachers who can give positive information about you.
all references should be contacted ahead a time so
that they are not surprised by phone calls.
include their names, address, phone numbers and
occupations
Your JOB INTERVIEW
some position may require two or three interviews
the higher the job level and the more bureaucratic the
organization , the more interview there will be
this may be on-campus during job fair day, a company
site interview or a phone interview
prepare for it, DO NOT CRAM THE NIGHT BEFORE.
you have to know how to rise above the crowd. SELL
YOURSELF!
How to achieve A Successful interview calls
for an applicant?
Dress conservatively and appropriately
clothing influences how other perceive you
avoid bright colors, alluring styles unless it is
appropriate
must be with collar, no “ maong” pants and no
slippers
Arrive on time
`
Greet the interviewer with a firm
handshake
shake once or twice
wilted hand shake may project a low self confidence.
if you are being introduced to a person of higher
authority, wait for him/her to offer a hand shake
before extending your hand
ladies should not offer their hand with their palm
down…this might be interpreted that they expect a kiss
of the hand rather a handshake
if you get nervous, hold a cotton handkerchief in your
hands
Demonstrate enthusiasm and initiative
Use good speech and grammar and use
action verbs used in the resume
Indicate specific job goals
Bring samples of work, educational
transcripts and performance review
Listen carefully to questions
Think before you answer
Act naturally
Be informed about the
institution/company
Be realistic about the salary
Maintain an eye contact
your eye contact has much to say
about you
a sneer eyeball to eyeball contact with the pupils hardly
blinking, can be interpreted as hostility and appears
threatening to other people
a long lingering look can mean a desire for
intimacy
Avoid unpleasant body language and
mannerisms
HANDS ON HIPS
FOLDED ARMS ON CHEST
BITTING NAILS AND FINGERS
FROWNING FACE
SLOUCHING IN SEAT
DEEP SIGHS
WRINKLED BROW
Arrogances, Provocation or Dominance
Defensive, Negative Attitude, Insecurity
Inhibitions, Inferiority or Shyness
Irritation, Anger
Boredom, Indifference
Anxiety, Irritation
Doubt, Suspicion, Disagreement
Remain standing unless you are asked
to have a seat
Use a good posture when standing or
sitting
Two questions usually
asked…
“Tell me something about
yourself”
Two questions usually
asked…
“Why do you think you best
qualify for the position “
Don'ts DURING INTERVIEW
Carry any packages. You wont have any
place to put them.
Bring a friend or relative to the
interview
Display nervousness by tapping a pencil
on the desk, twirling your hand or
any annoying habit
Slouch in your chair
Lean on the interviewer’s desk
Answer questions with yeah… nope.... Or
uh.. Oh….
Lie about your strengths or your
accomplishments
Smoke, chew gum or complain
Criticize past employees or your
teachers
Ask questions about the company’s
benefit package
Stand at the door after the interview is
over and continue to talk.
THE FOLLOW-UP LETTER
to follow up every job interview
send within 48 hours of interview
keep it short and to the point
thank the interviewer for taking the time to
interview you
express your interest in the position
Reemphasize why your skill match the job.
STARTING OFFRIGHT
•Report to work on time
•Make just favorable first
impression
•Listen carefully to suggestion
•Take notes
•Make an effort to learn co
workers’ name
•Exhibit a genuine desire to
learn and improve.
ON THE JOB GROWTH
Take advantage of opportunities
available to you everyday to learn
and to improve
Be flexible and willing to adopt
changes
Be professional. Join professional
organizations
Be an asset to the institution or
company
Look your best at all times
Look like a professional
PROJECTING A PROFESSIONAL IMAGE
“Clients and customers judge
a company not only by the
quality of its products and
services but also by the kind
of service personnel who
serves them.”
THREE DIMENSIONS OF PROFESSIONALISM
Physical Projection
Verbal Projection
Behavior & Performance
Professionalism means avoiding bad habits at work like
Yawning
Grouping together with other staff for a chat while
on duty
Using sign language like pointing finger (instead,
approach the person and say what you want )
Shouting, giggling, loud conversation and horse
playing
Indulging in clients private conversation
Putting hands on pocket
Leaning on walls , tables and chairs
Sneering or staring look
Chewing gum while on duty or while talking to
customers
Suggesting or demanding for a tip
Professionalism means avoiding bad habits at work like
Counting tips in view of the costumers
Airing grievances against the
institution to the clients
Reading magazines/newspapers while
on duty
Singing, whistling
Use of rude and insulting languages
Divulging confidential information to
clients
Leaving one’s station longer than
necessary
RESIGNING FROM A JOB
“LEAVE WITH A CLEAN RECORD”
Following points in writing Letter of Resignation
Give the date of resignation
State the reasons of resigning
Express gratitude for kindness and
consideration given during the period of
employment
Attach clearance for money, work, and
property responsibility
Clara Adams-Ender
15 Aphorisms
Whatever you do, do it with
enthusiasm.
In all relationships with the people, relate
to them so that they will speak kindly of
you, especially when you are not present.
There is only one thing in life
over which you have total control,
and that is your attitude.
Always encourage others,
especially youngsters
Taking action will cure
most fears.
Keep your body tuned
Only to the extent that you love
yourself can you ever love
another person.
Possess high expectations of
yourself. After all, it is what you
expect of you that really counts.
You have choices in all situations
– whether you like them or not.
To not decide is also to
make decision
Giving service makes you feel better
about yourself that you made a
difference in someone’s life.
It is not what happens to you in
life that is important – it’s how
you react to what happens to you.
Take your work seriously but
never take yourself too
seriously.
A good sense of humor will
help you over many rough
spots.
Above all else.
Be Kind.
"You should nurse your dreams
and protect them through bad
times and tough times to the
sunshine and light which
always come.

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Getting your first job

  • 1. Presented by: Winfield C. Tuayon RN Lecturer Getting your First
  • 2.
  • 3. Year of Examination Examinees Passers Percentage Dec 2004 12, 100 5, 210 43.06% June 2005 26, 000 12, 843 49.40% Dec 2005 24, 267 13, 108 53.97% June 2006 42, 006 17, 318 41.23% As per PRC decision Dec 2006 40, 147 19, 712 49.18% June 2007 78, 583 40, 720 51.83% Dec 2007 67, 728 28, 924 43.45% June 2008 64, 459 27, 765 43.07% Nov 2008 88, 649 39, 455 44.51% June 2009 77, 901 32, 617 41.87% Nov 2009 95, 282 37, 000 39.73% July 2010 91, 000 37, 679 41.40% Dec 2010 84, 285 29, 711 35.25%
  • 4. 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00% 55.00% 60.00% 65.00% 06- 06 12- 06 06- 07 12- 07 06- 08 11- 08 06- 09 11- 09 07- 10 12- 10 FT - %PASSED 50.65%57.35%56.52%52.96%60.21%52.95%57.40%49.36%58.04%48.68% REP - %PASSED11.23%38.42%16.90%30.85%14.78%27.53%17.74%26.68%18.76%22.49% PASSINGPERCENTAGE NURSE LICENSURE EXAMINATION JUNE 2006 - DECEMBER 2010 PASSING PERCENTAGE (FIRST TIMERS vs. REPEATERS)
  • 5.
  • 6.
  • 7. Goals: •Use an organized process for developing your résumé, succeeding at interviewing and finding your first job in nursing. •Capitalize on your critical thinking, “soft” skills (caring), and technological savvy as a basis for your résumé, interview, and correspondence processing •Use networking opportunities to facilitate obtaining your first job in nursing. •Avoid procrastination, a major barrier to a successful career path. •Understand how the Hallmarks of the Professional Nursing Practice Environment, the Core Competencies and the Pew Foundation’sTwenty-one Competencies for the 21st Century provide guidance to your career journey.
  • 8. STEPS FOR CAREER PLANNING Gather information about yourself to assist in making a decision about a career
  • 9. STEPS FOR CAREER PLANNING Investigate the world of work in greater depth
  • 10. STEPS FOR CAREER PLANNING Evaluate occupational choices and gaining practical experience
  • 11. STEPS FOR CAREER PLANNING Prepare for and begin conducting job search
  • 12. PERSONAL INVENTORY WhatAreYour Likes And Dislikes? What DoYou Enjoy Doing Most? What IsYour PersonalityType (Introvert, Extrovert, Submissive, Aggressive) ? DescribeThe Activities InWhichYou Have Participated ( Service, Fund Raising, Spiritual ) And Enjoyed? What Role DidYou Play InTheseActivities? ListYour SkillsAnd Abilities –TheThingsYou Do Best ListYou Strong Points,Your Weak Points.
  • 13. PLAN YOUR JOB SEARCH
  • 14. Decide which type of job and which field you would enjoy Prepare a resume Search for job opportunities that interest you Send letters of application and résumé Send letters of application and résumé to prospective employers Interview with companies and take appropriate follow up action Begin your new job!
  • 15. LOCATING A JOB PROSPECTS
  • 16. provide much job information that will help you determine what type of position you desire type of industry, skills required, salary (sometimes), location and fringe benefits (medical , vacation etc. )
  • 18. (manpower, placements, staff builders) sometimes give tests charge fees either from the applicant or from the employer.
  • 19. family members, relatives, friends, teachers, fellow students
  • 21. General traits that is usually looked for
  • 22. Past experiences Initiative, resourcefulness, self- motivation Good communication skills Appropriate attire (business) and good grooming habits Social and Human relation skills Skills in understanding and following directions Willingness to grow
  • 24. The Résumé •is a written summary of abilities, accomplishments, and work histories •employers do not hire a person on the basis of the resume alone, but the resume should motivate an employer to interview you.
  • 25. GOOD QUALITIES OF A RESUME
  • 26. well-organized so that it can be read in six to eight seconds Preferred length is one or two pages on an 8.5 x 11 inch paper no matter how many years of experience a candidate has. Emphasizes strengths, accomplishments, and show that the applicant is qualified for the available job. Demonstrate excellent writing skills, with perfect grammar, spelling and punctuation Attractive to the eye ---- word processed resumes Should be printed on a laser printer – a comparable high- quality printer on a paper Use wide margins, double spacing or indentations White, beige, gray, or pale blue may be used.
  • 28. Headings includes name, address and home and/ or work telephone number
  • 29. Job Objective •A clear idea of career area •Omit job objective if you have a limited experience •This will let the employer know that you have gone through a thorough analysis of your career •Immediately follows the heading and states a job title or specific occupational field
  • 30. Work Experiences considered the core of the resume should be listed in reverse chronological order or according to job function use action words, which are verbs that help create a well-defined image of contributions and accomplishments. verbs such as : ANALYZED, ASSISTED, COORDINATE, DEVELOPED, ORGANIZED, PERFORMED, PREPARED, SUPERVISED, REPRESENTED.
  • 31. DO’s & Don'ts in writing Working Experiences
  • 32. Avoid long sentences avoid using “I” example, “ I was responsible for…” instead use action verbs, “supervises for nurses…..” use years instead of months and days ( 2007-present) include home or volunteer work and past time job if job experience is limited.
  • 33. Education if you have just graduated, put the education right after the job objective . if your education is not related to the job, place this information after the work experience eliminate high school if you have graduated degrees the date should be included if the degree was earned recently.
  • 34. List degrees as follows: UNIVERSITY OF THE PHILIPPINES, MANILA Masters in Nursing, major in Psychiatric Nursing LYCEUM OF THE PHILIPPINES Bachelor’s Degree in Nursing FAR EASTERN UNIVERSITY, MANILA Associate in Health Sciences Education
  • 35. RESUME TIPS If you have taken classes but not have earned a degree, list the institution and courses relevant to the job.  include seminars or other job trainings include professional certifications (NLE) and include rating include academic awards and grade point average if IMPRESSIVE. include major awards if related to your profession include leadership roles include hobbies if related to job do not put references unless asked… put “ Reference provided upon request.” do not give reasons for leaving previous jobs it is optional to include personal information (height, age weight, sex, health and marital status) keep your resume current
  • 36.
  • 38. •This describes how the qualifications and skills listed on the resume correspond with those required for the job. •usually sent to a prospective employer with the resume •a three paragraph letter will be sufficient in most cases THE COVER LETTER
  • 39. First Paragraph states why you are writing where you learned about the job what is your most important qualification for this job
  • 40. “I am applying for the secretarial position you advertised in the June issue of Daily Bulletin “ “Mrs. Beatriz Solis, instructor of the Aklan State University, suggested I contact you about the staff nurse position available at XYC Hospital. “
  • 41. First Paragraph then state your most important qualification
  • 42. “My two years experience as a word processing operator for BBC company should make me qualified for the position of word processing specialist in you company.” ‘I'm a recent graduate of Aklan State University, with degree in Nursing”
  • 43. Second Paragraph  this emphasizes education and work background  creates interest in you as an applicant  may be six or seven sentences long and it must relate your education and experience directly to the available job
  • 44. “I am a highly motivated individual with wide range of experience.”
  • 45. Third Paragraph this paragraph asks for an interview and indicates your availability  this usually includes two or three sentences long
  • 46. “I would enjoy the possibility of discussing my qualification with you. I can be reached at 09156675786 after 4:00 pm during the week.”
  • 47. the best references are former employers or teachers who can give positive information about you. all references should be contacted ahead a time so that they are not surprised by phone calls. include their names, address, phone numbers and occupations
  • 49. some position may require two or three interviews the higher the job level and the more bureaucratic the organization , the more interview there will be this may be on-campus during job fair day, a company site interview or a phone interview prepare for it, DO NOT CRAM THE NIGHT BEFORE. you have to know how to rise above the crowd. SELL YOURSELF!
  • 50. How to achieve A Successful interview calls for an applicant?
  • 51. Dress conservatively and appropriately clothing influences how other perceive you avoid bright colors, alluring styles unless it is appropriate must be with collar, no “ maong” pants and no slippers
  • 53. ` Greet the interviewer with a firm handshake shake once or twice wilted hand shake may project a low self confidence. if you are being introduced to a person of higher authority, wait for him/her to offer a hand shake before extending your hand ladies should not offer their hand with their palm down…this might be interpreted that they expect a kiss of the hand rather a handshake if you get nervous, hold a cotton handkerchief in your hands
  • 54. Demonstrate enthusiasm and initiative Use good speech and grammar and use action verbs used in the resume Indicate specific job goals Bring samples of work, educational transcripts and performance review Listen carefully to questions
  • 55. Think before you answer Act naturally Be informed about the institution/company Be realistic about the salary
  • 56. Maintain an eye contact your eye contact has much to say about you a sneer eyeball to eyeball contact with the pupils hardly blinking, can be interpreted as hostility and appears threatening to other people a long lingering look can mean a desire for intimacy
  • 57. Avoid unpleasant body language and mannerisms HANDS ON HIPS FOLDED ARMS ON CHEST BITTING NAILS AND FINGERS FROWNING FACE SLOUCHING IN SEAT DEEP SIGHS WRINKLED BROW Arrogances, Provocation or Dominance Defensive, Negative Attitude, Insecurity Inhibitions, Inferiority or Shyness Irritation, Anger Boredom, Indifference Anxiety, Irritation Doubt, Suspicion, Disagreement
  • 58. Remain standing unless you are asked to have a seat Use a good posture when standing or sitting
  • 59. Two questions usually asked… “Tell me something about yourself”
  • 60. Two questions usually asked… “Why do you think you best qualify for the position “
  • 61. Don'ts DURING INTERVIEW Carry any packages. You wont have any place to put them. Bring a friend or relative to the interview Display nervousness by tapping a pencil on the desk, twirling your hand or any annoying habit Slouch in your chair Lean on the interviewer’s desk Answer questions with yeah… nope.... Or uh.. Oh…. Lie about your strengths or your accomplishments Smoke, chew gum or complain Criticize past employees or your teachers Ask questions about the company’s benefit package Stand at the door after the interview is over and continue to talk.
  • 62. THE FOLLOW-UP LETTER to follow up every job interview send within 48 hours of interview keep it short and to the point thank the interviewer for taking the time to interview you express your interest in the position Reemphasize why your skill match the job.
  • 64. •Report to work on time •Make just favorable first impression •Listen carefully to suggestion •Take notes •Make an effort to learn co workers’ name •Exhibit a genuine desire to learn and improve.
  • 65. ON THE JOB GROWTH Take advantage of opportunities available to you everyday to learn and to improve Be flexible and willing to adopt changes Be professional. Join professional organizations Be an asset to the institution or company Look your best at all times Look like a professional
  • 66. PROJECTING A PROFESSIONAL IMAGE “Clients and customers judge a company not only by the quality of its products and services but also by the kind of service personnel who serves them.”
  • 67. THREE DIMENSIONS OF PROFESSIONALISM Physical Projection Verbal Projection Behavior & Performance
  • 68. Professionalism means avoiding bad habits at work like Yawning Grouping together with other staff for a chat while on duty Using sign language like pointing finger (instead, approach the person and say what you want ) Shouting, giggling, loud conversation and horse playing Indulging in clients private conversation Putting hands on pocket Leaning on walls , tables and chairs Sneering or staring look Chewing gum while on duty or while talking to customers Suggesting or demanding for a tip
  • 69. Professionalism means avoiding bad habits at work like Counting tips in view of the costumers Airing grievances against the institution to the clients Reading magazines/newspapers while on duty Singing, whistling Use of rude and insulting languages Divulging confidential information to clients Leaving one’s station longer than necessary
  • 70. RESIGNING FROM A JOB “LEAVE WITH A CLEAN RECORD”
  • 71. Following points in writing Letter of Resignation Give the date of resignation State the reasons of resigning Express gratitude for kindness and consideration given during the period of employment Attach clearance for money, work, and property responsibility
  • 73. Whatever you do, do it with enthusiasm.
  • 74. In all relationships with the people, relate to them so that they will speak kindly of you, especially when you are not present.
  • 75. There is only one thing in life over which you have total control, and that is your attitude.
  • 77. Taking action will cure most fears.
  • 78. Keep your body tuned
  • 79. Only to the extent that you love yourself can you ever love another person.
  • 80. Possess high expectations of yourself. After all, it is what you expect of you that really counts.
  • 81. You have choices in all situations – whether you like them or not.
  • 82. To not decide is also to make decision
  • 83. Giving service makes you feel better about yourself that you made a difference in someone’s life.
  • 84. It is not what happens to you in life that is important – it’s how you react to what happens to you.
  • 85. Take your work seriously but never take yourself too seriously.
  • 86. A good sense of humor will help you over many rough spots.
  • 88. "You should nurse your dreams and protect them through bad times and tough times to the sunshine and light which always come.