My final reflection on the English 2311

1. Final Reflections
English 2311 Technical Writing: Final
William Mouzon
Engl 2311-034

2. Rhetoric
01
Table of Contents
Writing
02
Design
03
Collaboration
04
Ethics
05
Cultural Considerations
06

3. 3
Rhetoric
Rhetoric was very specifically involved with the first lectures of
class when discussing the importance of modes of
communication. Rhetorical analysis is especially important in
Technical writing because it helps address how to make the
message clearer to the audience by considering “Where,
When, Why, and How” of the text. This class dealt specifically
with the Poster Genre of communication which deals primarily
with academic or educational types of communication which is
what the mobile app was used for.
The first twitter assignment involved modes of
communication when we were asked to find a set of
instructions and identify these modes. The understanding of
modes of communication is important in technical writing
because it is the essence of what makes instructions and other
forms of communication, effective. Understanding these
concepts makes for an effective instruction.
Documents can solve problems if the modes of communication
are used properly. Overuse of words or visuals makes an
instruction set too convoluted, but an underwhelming amount
might make the document seem ambiguous, so understanding
the balance of linguistic, spatial, visual, and aural
communications will help consumers solve problems.
Rauch, Susan. "Intro to TC Review: Ethics, Culture, and
Context of Use." Technical Writing. Lubbock. 6 Sept. 2016.

4. 4
Writing
Over the course of the semester I have learned how
to be a more concise writer. In the process of writing
instructions for the app, I learned how to eliminate fluff
words and only include the words that enhance the
instructions to make them easier for the audience to
read.
Towards the beginning of the semester we had an in-
class assignment that focused on revising poorly
written instructions on paper; this activity helped me
understand the importance of better instructions.
Rauch, Susan. "Resume and Cover Letter." Technical
Writing. Lubbock. 8 Sept. 2016. Lecture.

5. 5
Design
The design of a resume shows professionalism and it is
important to be able to make a professional resume with
appropriate designs. This class dealt specifically with the
Poster Genre of communication which deals primarily with
academic or educational types of communication which is
what the mobile app was used for. Though I had problems
at first with the overall format of the Resume I learned how to
effectively organize the resume to better reflect my
professionalism, such as putting the resume in a reverse
chronological order, making sure all the fonts and sizes are
consistent, and providing spaces in between the different
parts of the resume. Using the Spatial mode of
communication was important for the Resume because it
makes the entire resume seem organized and more
accessible for employers. The design aspects of the app
proved to be one of the more challenging parts of making a
good app. We used the Marvel App and a blank phone
template as the background for the app, but my group also
had to design the app in a way that was easy and usable for
users.
Ball, Cheryl. "Chapter 3: Choosing a Genre and Pitching Your Project." Writer/Designer: A
Guide to Making Multimodal Projects. First ed. London: Macmillan Learning, n.d. 42-56.
Print
Rauch, Susan. "Resume and Cover Letter." Technical Writing. Lubbock. 8 Sept. 2016.
Lecture.

6. 6
Applied Technology
Ball, Cheryl. "Chapter 3: Choosing a Genre and Pitching Your Project."
Writer/Designer: A Guide to Making Multimodal Projects. First ed. London: Macmillan
Learning, n.d. 42-56. Print. .
LookBack was used for the majority of the semester
for both the procedure of tracking for the volunteers
for the app and the video presentation. LookBack
tracks what the user is doing while operating the app.
Using this app helped the group to identify which arts
of the app the users would be referring to if they made
a specific comment on the app.
Adobe Premier was used for the video presentation,
and though it was difficult to understand it helped with
the editing and recording of the video presentation.
The group that I was in had problems with the editing
software for Premier which was due to a lack of
experience with the program, however, over time we
were able to address this and fix some of the major
issues it caused with the presentation. The video
presentation dealt heavily with gestural , and aural
communication which meant we would need
technology to be able to demonstrate different parts of
the app and we were able to do that with the use of
LookBack and Adobe Premier. Now that I understand
Adobe Premier I can now use it for any video
presentation for a career as well as for a personal
brand.

7. 7
Collaboration
The collaboration aspect of the mobile app was very
important for the video presentation because it
required communication from all members of the
group to be able to successfully make the app. The
video presentation required communication and
cohesiveness among the group. It was challenging to
read the parts while simultaneously trying to navigate
through the app, but after many trials we were able to
make the video presentation. The usability test
report also required a good deal of effort from the
group; we each assigned different areas to talk about
to explain the outcome of the app and we ended up
turning out organized and effectively reported how the
app was used. Because the test report heavily relied
on spatial communication it was imperative that we
all abide by the standards of this type of
communication. This test I now feel better equipped
to deal with team or project- based work because of
the collaborative efforts of my group
Ball, Cheryl. "Chapter 4: Working with Multimodal Sources." Writer/Designer: A Guide to Making Multimodal
Projects. London: Macmillan Learning, 2014. 57-76. Print.

8. 8
Ethics & Cultural Considerations
Ball, Cheryl. "Chapter 4: Working with Multimodal Sources." Writer/Designer: A Guide to Making Multimodal
Projects. London: Macmillan Learning, 2014. 57-76. Print.
I have learned through working in the class it is important
to consider cultural differences, and the way to show
consideration is by not including slang or jargon that
people of other cultures cannot understand. Ethical
considerations are very important and we had an
assignment that demonstrated the use of ethics of apps. I
learned that unethical procedures such as false
promotion, uncited work, and privacy infringement. These
unethical approaches are rarely forgiven. In one of the
earlier lectures we discussed how important it is as a
technical writer to manage what the readers see in a
document, and not to overload information for the
readers. Knowing the right amount of information to
present is crucial to the ethics of technical writing.
As a class, we were able to demonstrate what ethical
technical writing is with the second twitter assignment
where we were assigned to tweet an article about
unethical use of social media. Being able to identify
unethical uses of media is very important with the climate
of technology in the world, and the use of mobile apps
indicates that is essential to take measures to avoid
unethical communication.

9. There is a lot to be said about the applicability of this class to any
career field but I feel that this class will be especially helpful for any
professional career. I now feel equipped to collaborate, use
unfamiliar technology, identify ethical writing skills, and design an
efficient means of communication that will one day impact many
lives in a positive way. The skills I have learned in this class are
timeless and will prove to be necessary in my future endeavors.
Learning
Outcome

10. In
Conclusio
n
The skills taught in this
class are applicable to all
fields of work, and is
essential for any
professional career.

11. William Mouzon
R11421624
William.s.mouzon@ttu.ed
u
Thank
You