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First impressions
count
#IntranetNow
Marion MacKay
#IntranetNow Marion MacKay
#IntranetNow Marion MacKay
#IntranetNow
The challenge
• Encouraging staff to use our intranet’s new features
The opportunity
• SG undertaking major r...
#IntranetNow
The solution – a Saltire tour
Marion MacKay
#IntranetNow
… and welcome checklist
Marion MacKay
#IntranetNow Marion MacKay
#IntranetNow
What new entrants think:
• 80% found it easy to use Saltire
• 75% had personalised their homepage
• 60% took ...
#IntranetNow
What we achieved:
• 5,000 views of the Saltire tour this year
• 86% of new users said they had completed
thei...
#IntranetNow
The Saltire tour
Marion MacKay
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First impressions count — Marion MacKay

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Marion MacKay of the Scottish Government shows how the intranet has become a welcoming on-boarding experience for new starters.

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First impressions count — Marion MacKay

  1. 1. First impressions count #IntranetNow Marion MacKay
  2. 2. #IntranetNow Marion MacKay
  3. 3. #IntranetNow Marion MacKay
  4. 4. #IntranetNow The challenge • Encouraging staff to use our intranet’s new features The opportunity • SG undertaking major recruitment exercise – first in many years • 1,800 new recruits between last June and April • Opportunity to influence behaviour Marion MacKay
  5. 5. #IntranetNow The solution – a Saltire tour Marion MacKay
  6. 6. #IntranetNow … and welcome checklist Marion MacKay
  7. 7. #IntranetNow Marion MacKay
  8. 8. #IntranetNow What new entrants think: • 80% found it easy to use Saltire • 75% had personalised their homepage • 60% took the Saltire tour on start up • 96% of those found the tour useful • 99% found the welcome checklist helpful
  9. 9. #IntranetNow What we achieved: • 5,000 views of the Saltire tour this year • 86% of new users said they had completed their mandatory training • 78% read about health and safety • 70% found out about our security policies Marion MacKay
  10. 10. #IntranetNow The Saltire tour Marion MacKay

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