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E ?
                               R C
                           E
                       M
                 O M
          E -C
    H Y
W

                                           Jaimie Walsh
                                                    P2
BENEFITS OF E-COMMERCE

Global Marketplace
•    The global market place is where we sell
     products to other countries overseas, e.g.
     Australia, USA. Therefore we gain a bigger
     income of money, because we are not just
     selling our products in one place we are selling
     them in other places too.




                                                        Jaimie Walsh
                                                                 P2
BENEFITS OF E-COMMERCE

24/7 Trading
• There are no staff used online to sell
  products, therefore we are able to sell
  our products at any times, day or night,
  in different time zones around the world.




                                              Jaimie Walsh
                                                       P2
BENEFITS OF E-COMMERCE
Low Start -up & Running Costs
• Setting up a website online to sell
  products is relatively cheaper than
  starting up and running a shop on the
  street. This means it has a low start up
  cost and has running costs.




                                             Jaimie Walsh
                                                      P2
BENEFITS OF E-COMMERCE
Search Facilities
Most sites where products are sold have a
search facility at the top of the page, this
makes it much more easier to find the
product you want to buy.




                                               Jaimie Walsh
                                                        P2
BENEFITS OF E-COMMERCE

Fluid Pricing
• It is where prices of products are
  increased or decreased due to the
  circumstances. Alternatively when
  selling products like holidays as the time
  draws closer, the prices could go down
  to ensure all the places are sold.




                                               Jaimie Walsh
                                                        P2
WEAKNESSES OF E-COMMERCE
  & HOW TO ADDRESS THIS
Consumer Trust
• Sometimes e-commerce do not trust their buyers when they are buying something
  online.
• They sometimes think that they will try and do something to their orders or they
  will try and mess up their website.
• They also think that their buyers will try and buy products for prices that are lower
  than the usual price. This is because the people who work on the websites are not
  reliable so they cannot trust the consumers.
• They could also jeopardise the other sales of other products to other customers.
• It could give them a bad reputation which would .make sales go down creating a
  lower income of money.




                                                                         Jaimie Walsh
                                                                                    P2
WEAKNESSES OF E-COMMERCE
  & HOW TO ADDRESS THIS
Lack of Human Contact
• When consumers go to buy something on the website they do not tend to leave
  many contact details.
• This creates a really big problem because if they want to contact them because
  they have an issue with the product they have sold. they wont be able to.
• This could lead to a customer complaining because their product has not been
  delivered this could create a bad reputation and cause less people to shop at the
  website.




                                                                       Jaimie Walsh
                                                                                  P2
WEAKNESSES OF E-COMMERCE
 & HOW TO ADDRESS THIS

Product Description Problems
•There could be faulty descriptions on one of the products the company are selling

•This could be a spelling mistake or the seller has put the wrong description on the

•This could cause confusion to the buyer because they would think they are

•This is because people don't take enough care when they are writing their




                                                                                   P2
WEAKNESSES OF E-COMMERCE
 & HOW TO ADDRESS THIS
Security issues
• This occurs when you are typing in your passwords for the website and things on
  the website.
• For example when you type in your credit card password and you know you are
  typing it right, there may be a problem where it says you are typing it wrong when
  you really are not.
• This could also cause confusion for the customer because they will not know what
  is happening.




                                                                                 P2
THE TECHNOLOGY
Browsers




Web Authoring Software




                         P1
THE TECHNOLOGY

Database systems




IP addresses




                   P1
THE TECHNOLOGY

Domain Names




Multiple Domain Registration




                               Jaimie Walsh
                                        P1
THE TECHNOLOGY

Ports & Protocols




Browser & Platform Compatibility




                                   Jaimie Walsh
                                            P1
PROMOTION

Paying to be prominent in search engine results




                                              M1
PROMOTION
Newsgroups & Forums




                      Jaimie Walsh
                               M1
PROMOTION

Banners & Pop-ups




                    M1
PROMOTION
Spam




            M1
PROMOTION

Ensuring An Effective User Interface




                                       M1
PROMOTION
Establishing Customer loyalty in a virtual environment




                                                    M1
PROMOTION

Site Names




             M1
PROMOTION

Direct Marketing




                   M1
SECURITY

Hacking




Hacking Prevention




                     P3, M2
SECURITY

Viruses




Virus Prevention




                   P3, M2
SECURITY

ID Theft




ID Theft Protection




                      P3, M2
SECURITY

Strong Passwords




                   P3
EVALUATE EXISTING E-COMMERCE

Business Summary




Discuss: What business sells, Why they would have moved into e-commerce, Structure of website, Layout of
products, Website security, Ease of use, Delivery options
                                                                                                           D1
EVALUATE EXISTING E-COMMERCE

Strengths




Weaknesses



Strengths- think about the benefits for this company when moving into e-commerce. Strengths of current site.
Weaknesses- think about problems that may have had to overcome. Weaknesses of current site.
                                                                                                               D1

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Unit8 a1 jaimie walsh

  • 1. E ? R C E M O M E -C H Y W Jaimie Walsh P2
  • 2. BENEFITS OF E-COMMERCE Global Marketplace • The global market place is where we sell products to other countries overseas, e.g. Australia, USA. Therefore we gain a bigger income of money, because we are not just selling our products in one place we are selling them in other places too. Jaimie Walsh P2
  • 3. BENEFITS OF E-COMMERCE 24/7 Trading • There are no staff used online to sell products, therefore we are able to sell our products at any times, day or night, in different time zones around the world. Jaimie Walsh P2
  • 4. BENEFITS OF E-COMMERCE Low Start -up & Running Costs • Setting up a website online to sell products is relatively cheaper than starting up and running a shop on the street. This means it has a low start up cost and has running costs. Jaimie Walsh P2
  • 5. BENEFITS OF E-COMMERCE Search Facilities Most sites where products are sold have a search facility at the top of the page, this makes it much more easier to find the product you want to buy. Jaimie Walsh P2
  • 6. BENEFITS OF E-COMMERCE Fluid Pricing • It is where prices of products are increased or decreased due to the circumstances. Alternatively when selling products like holidays as the time draws closer, the prices could go down to ensure all the places are sold. Jaimie Walsh P2
  • 7. WEAKNESSES OF E-COMMERCE & HOW TO ADDRESS THIS Consumer Trust • Sometimes e-commerce do not trust their buyers when they are buying something online. • They sometimes think that they will try and do something to their orders or they will try and mess up their website. • They also think that their buyers will try and buy products for prices that are lower than the usual price. This is because the people who work on the websites are not reliable so they cannot trust the consumers. • They could also jeopardise the other sales of other products to other customers. • It could give them a bad reputation which would .make sales go down creating a lower income of money. Jaimie Walsh P2
  • 8. WEAKNESSES OF E-COMMERCE & HOW TO ADDRESS THIS Lack of Human Contact • When consumers go to buy something on the website they do not tend to leave many contact details. • This creates a really big problem because if they want to contact them because they have an issue with the product they have sold. they wont be able to. • This could lead to a customer complaining because their product has not been delivered this could create a bad reputation and cause less people to shop at the website. Jaimie Walsh P2
  • 9. WEAKNESSES OF E-COMMERCE & HOW TO ADDRESS THIS Product Description Problems •There could be faulty descriptions on one of the products the company are selling •This could be a spelling mistake or the seller has put the wrong description on the •This could cause confusion to the buyer because they would think they are •This is because people don't take enough care when they are writing their P2
  • 10. WEAKNESSES OF E-COMMERCE & HOW TO ADDRESS THIS Security issues • This occurs when you are typing in your passwords for the website and things on the website. • For example when you type in your credit card password and you know you are typing it right, there may be a problem where it says you are typing it wrong when you really are not. • This could also cause confusion for the customer because they will not know what is happening. P2
  • 13. THE TECHNOLOGY Domain Names Multiple Domain Registration Jaimie Walsh P1
  • 14. THE TECHNOLOGY Ports & Protocols Browser & Platform Compatibility Jaimie Walsh P1
  • 15. PROMOTION Paying to be prominent in search engine results M1
  • 16. PROMOTION Newsgroups & Forums Jaimie Walsh M1
  • 19. PROMOTION Ensuring An Effective User Interface M1
  • 20. PROMOTION Establishing Customer loyalty in a virtual environment M1
  • 25. SECURITY ID Theft ID Theft Protection P3, M2
  • 27. EVALUATE EXISTING E-COMMERCE Business Summary Discuss: What business sells, Why they would have moved into e-commerce, Structure of website, Layout of products, Website security, Ease of use, Delivery options D1
  • 28. EVALUATE EXISTING E-COMMERCE Strengths Weaknesses Strengths- think about the benefits for this company when moving into e-commerce. Strengths of current site. Weaknesses- think about problems that may have had to overcome. Weaknesses of current site. D1