1. Véronique STRAVEN
79 Kleinenbergstraat
1932 Sint-Stevens-Woluwe
Home - 02/720 0720 Work - 02/352 5220 Mobile – 0474 81 33 83
Born: January 6th, 1969 - Belgian - Married
Motivational quote: “Be the change you want to see in the world” - Gandhi
ABOUT ME
Thrives in an international environment ∞ Experienced in internal communication ∞
Excellent team- player ∞ Creative ∞ Brings positive energy ∞ Flexible
LOOKING FOR
A young and dynamic international environment ∞ An innovative sector in a B2C or
B2B context ∞ A company daring to explore new ways in the internal communication
and staff engagement area ∞ Managing my own team
Business Experience
Mastercard Europe SA
April 2013 – now
Programme Manager, Internal Communications
≥ Build and implement internal
communication strategy and
programmes at pan-European Level
≥ Generate staff engagement in the
physical and virtual world
≥ Develop measurement dashboards on
campaigns, events and staff
engagement.
≥ Implement global and drive local
volunteering programmes
≥ Manage budget and contracts with
communications’ agencies and related
suppliers and partners
January 2007 - March 2013
Programme Manager, Corporate Communications
≥ Support on events logistics
(internal/external) and results
measurement.
≥ Manage department’s budget, P-to-P
process, contracts and PR agencies’
bid process (RFP)
≥ Develop European economic overview
based on media monitoring.
≥ Research, analyse and implement
centralised media monitoring and
analysis tool in the region in
collaboration with global entity.
May 2006 – December 2007
Sourcing Specialist, Marketing Services
≥ Source, select, negotiate and procure
marketing services
≥ Manage Puchase Request/Purchase
Order process
≥ Ensure cost savings, cost avoidances
and value gains
≥ Conduct training sessions on
procurement for all staff incl. material
3. Europay International sprl up to 2000 – Became Mastercard Europe SA
August 1999 – May 2006
Manager, Communications
≥ Manage pan-European network of
press relations agencies (strategy
building, messaging development,
media contact management, interview
mediation, …)
≥ Organise press events at local and
pan-European level
≥ Manage and organise media trainings.
≥ Organise results measurement and
produce qualitative and quantitative
reports on network activities.
≥ Build and track budgets.
April 1997 – July 1999
Internet Information Co-ordinator, Corporate Communications
≥ Manage creation and content
development of company’s corporate
web site over three generations.
≥ Develop and implement intranet
communications plan
≥ Produce quantitative and qualitative
monthly reports on site activity.
≥ Educate staff of the benefits of using
web technology as an effective
communications tool
July 1993 - March 1997
Business Assistant, Press relations
E.P.S.S. sprl up to 1992 – Became Europay International sprl
September 1991 - June 1993
Business Assistant, IT Executive
Prime Computer Co-ordination Centre S.A.
January 1990 - June 1991
Business Assistant, Customer Services
Technical Skills
≥ MS Office (Word, Excel, PowerPoint, Outlook)
≥ Graphics & photography (Photoshop, Adobe Acrobat)
≥ Social media (FB, Twitter, LinkedIn, Instagram, Pinterest …)
≥ Oracle financial systems
≥ Ariba contract management
Languages
≥ French mother tongue
≥ Excellent spoken and written English
≥ Good understanding of Dutch
Educational Background
≥ June 1989 - “Marketing & Distribution” Bachelor, E.P.H.E.C.
≥ June 1987 - Secretarial degree, Ecole DE LIL
≥ June 1986 – High School degree, Lycée Emile Max – Economics
Interests
≥ Sports - including biking, Argentinean tango, yoga, ballroom dancing,
swimming
≥ Travel – cultural and sports oriented
≥ General – family life, reading, movies and music, TED Talk, social media,
personal development/coaching
