VB Avery D2C Equipped to Thrive.pptx

Vivian Blade, Inclusive Leadership & Resilience Expert
Consultant, Speaker, Author, Executive Coach
© Vivian Hairston Blade vivianblade.com
Leading with Resilient
Adaptability
Equipped to
Thrive!

• Confidence to navigate an
environment of ongoing uncertainty,
disruption, and change
Thrive!
Today’s Outcomes
Copy of Today’s
Slides & Resources
• Foster greater holistic well-being,
engagement, and extraordinary success

Consider This Rapid Start Activity Deepen Your Readiness
Inspiring Team Resilience
Deepen Team Readiness
Resilience Ready
Application Activities

Everyday Crises & Change
@VivianBlade | www.ResilienceReady.Today

How would you rate the level of
stress experienced? (1 – 10)

Naomi Osaka
Simone Biles
Michael Phelps
Selena Gomez

Cost of Stress…
$300B annually
43% felt
BURNED OUT
Limeade Institute Study / Deloitte – The Future of Work: The People Imperative Study

What’s keeping
you up at night?

Aspects of Work that Fuel Burnout
• Workload or Overload
• Control or Autonomy
• Feedback; Rewards & Recognition
• Workplace Community
• Fairness
• Value or Meaning
What keeps employees
up at night?
Source: Christina Maslach, Psychology Professor Emerita
University of California, Berkeley
“Putting Out the Fire”, Susan Ladika, HR Magazine, Spring 2022

Settled
02
You accept that ‘this
is just the way it is.’
Thriving
05
Optimistic, you
own your destiny
and thrive in the
new reality.
Victim
01
You feel powerless to
change your situation
Surviving
03
You’re getting by, but
risk never moving
beyond this stage.
Courageous
04
Hopeful and realizing
you have considerable
control, you take
steps toward change.
Stages of Internal Crisis Response
Warning!

Breakout Groups
• Review the information for your assigned stage
• Refer to Resilience Ready Book pp. 32 - 41
• Prepare a summary of the stage (use flipchart)
 Stage overview
 Behaviors
 Consequences
 Resilience level
• Think of an example that demonstrates the stage (company, team, personal,
or public figure)
• Pick two spokespersons to share with the full group (3 minutes per group)

Settled
02
You accept that ‘this
is just the way it is.’
Thriving
05
Optimistic, you
own your destiny
and thrive in the
new reality.
Victim
01
You feel powerless to
change your situation
Surviving
03
You’re getting by, but
risk never moving
beyond this stage.
Courageous
04
Hopeful and realizing
you have considerable
control, you take
steps toward change.
10% 69% 21%
Overall Participant Results

Consider This
Reflect back on this period of
crisis and change.
• What was this team’s journey
like through the stages?
• Where did this team find it
difficult to move forward?
Why?
• What made the biggest
difference in helping this
team move forward? In what
ways?
Resilience Ready Workbook p. 9

Resilience
“Resilience is believing there’s a path forward, fully acknowledging
that it might be bumpy, it might be rocky, it might be messy, but we
can get through it. The outcome might not be perfect, but we're
going to be in a better spot. Perfection is not the goal because
there is rarely a perfect decision in a crisis. Most importantly,
resilience is a conviction and belief that we can move forward.”
Tonya Jackson
Senior Vice President, Chief Supply Chain Officer
Lexmark International
Resilience Ready p. 53
Navigating Your Path to Thriving
ADAPTING

What Employees
Want
• Better compensation
• An Employer Who Shares Their
Values
• Diversity, Equity & Inclusion
• Flexibility and Work-Life Balance
• Leadership, Empathy, & Concern
about Wellbeing
• Upskilling
• Investment in Advanced
Technology
Source: Great Regeneration: How to Win the War for Talent
Oracle | HR Exchange Network

Resilient Adaptability
“We suggest that these three attributes – purpose, potential,
perspective – are essential for organizations to move more
quickly from survive to thrive in a world of perpetual disruption.”
2021 Deloitte Global Human Capital Trends
5 Resilience Ready Principles
1 2
3
4
5

Resilience Ready
Teams…
Rally around a meaningful Purpose with a positive, “we can do
this together” Perspective.
Pull together in a trusted, diverse and inclusive Partnership to
Persevere against all odds.
Praise generously, recognizing the individual and collective effort
given and progress made.

1 2
3
4
5
Equipped to Thrive!
5 Ways to Unlock Resilient Adaptability
1. Perspective: Inspire Optimism
2. Purpose: Make Purpose Meaningful
3. Perseverance: Set the Stage
4. Partnership: Practice Empathy & Inclusion
5. Praise: Generously Appreciate & Recognize
Your Team

Resilience Ready Principle #1: Perspective
@VivianBlade | www.ResilienceReady.Today Chapter 5
“In the face of an impossible task, draw on all the
resources you have and believe that you can overcome
whatever obstacle is facing you.”
Bob Hall
You don’t get to pick your pain.
It’s how you deal with it.
Patricia Hall

Shift Your Perspective
#1. Inspire Optimism
5 Ways to Unlock Resilient Adaptability

Reflect
Release
Reframe
What are the negative stories
and thoughts that are
preventing you from thriving?
What are the positive stories
and thoughts that empower
you?
Perspective
@VivianBlade | www.ResilienceReady.Today Resilience Ready Workbook p. 23 [adapted]

Resilience Ready Principle # 2: Purpose
“You weren’t born just to be born.
You were born for a purpose.”
Zada Stowe Hairston
@VivianBlade | www.ResilienceReady.Today Chapter 6

Reclaim Courageous
Purpose
#2 Make Purpose
Meaningful

Reimagine
Redefine
• Looking back 12 – 24
months from now, what
do we want to be known
for? How will we have
shown up for our
employees and
customers?
What will we be most proud of?
Resilience Ready Workbook pp. 28 – 29 [adapted]

Make Purpose Meaningful
1. From A, share your Purpose card selection
and why you chose that card.
2. What one next step will help us begin to
actualize this purpose?
3. In what ways can we foster this sense of
meaningful purpose within our teams?
A. Select Your Purpose Card
B. With a partner, discuss the following:
What will we be most proud of?
Select a card that represents the following…
1. Looking back 12 – 24 months from now, what
do we want to be known for? How will we
have shown up for our employees and
customers?
2. Write a quote that you want to earn from
customers.
Purpose Cards
Source: Climer Cards
© Amy Climer
https://climercards.com

Resilience Ready Principle # 3: Perseverance
“If there is no struggle,
there is no progress.”
Frederick Douglass
Chapter 7

Enable Perseverance
#3. Set the Stage

Transparency & Trust
Resilience Ready Workbook pp. 37 - 38
• If we could create an environment
where transparency and trust were
demonstrated values, not just
talked about, what would it be like?
• Do we recognize our organization in
that description? Why or why not?
• What can we do to help realize our
ideal environment where
transparency and trust are
demonstrated values?

Resilience Ready Principle # 4: Partnership
We will getthroughthis TOGETHER!
“Coming together is a beginning. Keeping together
is progress. Working together is success.”
Henry Ford
Chapter 8

Ubuntu
I am because
we are.
We are
because I am.

Build & Strengthen
Partnership
#4. Practice Empathy
& Inclusion
•Listen & Acknowledge
Reconnect

Jack & Jill

Listen & Acknowledge
1. How does it make me feel when I feel heard / when I
have a voice? What emotions surface?
2. How does it make me feel when I DON’T feel heard?
What emotions surface?
3. What demonstrates that someone is listening? In
what ways am I a good listener?
4. In what situations can empathy be demonstrated in
my day-to-day role?
5. In what ways can empathy foster greater inclusion?

Resilience Ready Principle # 5: Praise
“Develop an attitude of gratitude. Say thank you to
everyone you meet for everything they do for you.”
Brian Tracy
Chapter 10

Develop a Habit of Praise
#5. Generously Appreciate & Recognize Your Team
Recognize
Resilience Ready pp. 170-171

#5. Generously
Appreciate & Recognize
Your Team
1. In what ways did I extend praise to
someone else today? Were there
potential opportunities missed?
2. What accomplishments seem small
but take some effort to get done?
How can I show appreciation?
3. In what ways can appreciation and
recognition have an active presence
in my day-to-day interactions?

Unlocking Team Resilient Adaptability
Our Next Steps
1. Ongoing…
• Be a role model
• Perspective - Regularly revisit positive stories that empower
progress forward.
• Keep PURPOSE front & center.
• Provide training and support, & use the resources to develop
Resilient Adaptability within your team.
• Respectfully hold each other accountable for practicing resilient
adaptability behaviors (personal & team).
2. In the Next 7 Days…
• Perseverance – Identify specific action items for implementing
the characteristics that create an environment of transparency
& trust.
3. In the Next 30 Days…
• Generate and implement specific ideas for making Partnership
(empathy & inclusion) & Praise (appreciation & recognition)
daily habits.

Your Resources
ResilienceReady.Today website
Resilience Ready Book &
Workbook
Other Complimentary
Resilience Resources
vivianblade.com/d2c
Copy of Today’s Slides &
Resources

My Commitment to Action• What was most valuable for you from our
time together today?
Thrive!

The Oak
Tree
By Johnny Ray Ryder, Jr.

VB Avery D2C Equipped to Thrive.pptx

VB Avery D2C Equipped to Thrive.pptx

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