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PRESALES:
AMAZING YOUR
CLIENTS TO GET
THE DEAL
By Vitalii Dutka
IS THAT YOUR
CLIENT?
• Source (Inbound, outbound, reference, partners)
• Company overview (CrunchBase, Press releases, Web-
site)
• Contact point (C-Level, business, tech savvy)
• Procurement process
• Type of the business
• Original request
• Have we done this before?
User
Business
Technology
OPTIMAL
SOLUTION
WHO IS THE CLIENT
Client
S - Solution
C - Competition
O - Originality
T - Timescales
S - Size
M - Money
A - Authority
N - Need
B - Budget
A - Authority
N - Need
T - Timeline
OR
TECHNIQUES
Client
GET YOUR
ROCKSTARS
TEAM
ROLES
Elaborate system quality
attributes, analyze integration
points, identify and
communicate technical
constraints, develop solution
architecture.
Provides vision and design
direction to key programs to
ensure solutions are meeting
end user and business
objectives. Communicates
directly with client's project
leads and facilitates design
activities.
Translates research findings into
solution concepts, drives the
team through engagement, help
with communication and work
on the formal documents.
Bridges business strategy,
design and product
development, to help turning
great ideas into successful
products that deliver the
business results.
BUSINESS ANALYST
PROJECT MANAGER
XD DESIGNER
SOLUTION ARCHITECT
Client
PREPARATION
IS THE KING
BUILD THE
RIGHT
MESSAGE
DEFINE THE VALUE
Preparation
Source: Strategizer by Alexander Osterwalder
NOT SURE WHERE TO START –
START WITH WHY
Preparation
Source: ‘Share the Golden Circle’ by Simon Sinek.
DEFINE
ENGAGEMENT
STRATEGY
WHAT DO WE SELL?
PROPOSAL
CONTENT
LESS IS
MORE
IMAGINE YOURSELF
AFTER 100 SLIDES
• BUSINESS NEEDS
• KEY REQUIREMENTS
• SOLUTION VISION
• STREAMS – AKA ROADMAP
• PROJECT APPROACH
• BUDGET
• CASE STUDIES
PREPARATION
Off-site
EXPERIMENT
Off-site
DELIVERY
Off-site
DISCOVERY
On-Site
WHAT TO INCLUDE
Content
PREP
P - point (thesis, point of view, )
R - reason (arguments, constraints, rationale)
E - example (samples, visualization, future state)
P - point (repeat thesis, point of view)
SIMAC
S - situation (current state, problem definition)
I - idea (idea, solution, approach)
M -mechanism (implementation, approach, stream)
A - advantages (pros and cons, challenges, benefits)
C - conclusion (Summary)
DEFINE MESSAGE STRUCTURE
Content
PERSONALIZE
CLIENT WILL APPRECIATE THAT
Source: http://www.arngren.net
SHOW
CREDS
CASE STUDY DEMO
PROTOTYPES
PARTNERSHIPS
BE READY
FOR THE
NEXT STEPS
MSA/SOW
Legal
TEAM AVAILABILITY
Kick-off
NEGOTIATION
Selling points
APPROVALS
Business
LET’S TALK
A BIT?

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PRESALES: AMAZING YOUR CLIENTS WITH AN OPTIMAL SOLUTION

  • 1. PRESALES: AMAZING YOUR CLIENTS TO GET THE DEAL By Vitalii Dutka
  • 3. • Source (Inbound, outbound, reference, partners) • Company overview (CrunchBase, Press releases, Web- site) • Contact point (C-Level, business, tech savvy) • Procurement process • Type of the business • Original request • Have we done this before? User Business Technology OPTIMAL SOLUTION WHO IS THE CLIENT Client
  • 4. S - Solution C - Competition O - Originality T - Timescales S - Size M - Money A - Authority N - Need B - Budget A - Authority N - Need T - Timeline OR TECHNIQUES Client
  • 6. ROLES Elaborate system quality attributes, analyze integration points, identify and communicate technical constraints, develop solution architecture. Provides vision and design direction to key programs to ensure solutions are meeting end user and business objectives. Communicates directly with client's project leads and facilitates design activities. Translates research findings into solution concepts, drives the team through engagement, help with communication and work on the formal documents. Bridges business strategy, design and product development, to help turning great ideas into successful products that deliver the business results. BUSINESS ANALYST PROJECT MANAGER XD DESIGNER SOLUTION ARCHITECT Client
  • 9. DEFINE THE VALUE Preparation Source: Strategizer by Alexander Osterwalder
  • 10. NOT SURE WHERE TO START – START WITH WHY Preparation Source: ‘Share the Golden Circle’ by Simon Sinek.
  • 14. • BUSINESS NEEDS • KEY REQUIREMENTS • SOLUTION VISION • STREAMS – AKA ROADMAP • PROJECT APPROACH • BUDGET • CASE STUDIES PREPARATION Off-site EXPERIMENT Off-site DELIVERY Off-site DISCOVERY On-Site WHAT TO INCLUDE Content
  • 15. PREP P - point (thesis, point of view, ) R - reason (arguments, constraints, rationale) E - example (samples, visualization, future state) P - point (repeat thesis, point of view) SIMAC S - situation (current state, problem definition) I - idea (idea, solution, approach) M -mechanism (implementation, approach, stream) A - advantages (pros and cons, challenges, benefits) C - conclusion (Summary) DEFINE MESSAGE STRUCTURE Content
  • 16. PERSONALIZE CLIENT WILL APPRECIATE THAT Source: http://www.arngren.net
  • 18. BE READY FOR THE NEXT STEPS MSA/SOW Legal TEAM AVAILABILITY Kick-off NEGOTIATION Selling points APPROVALS Business