Visionary Solutions provides omnichannel BPO services across North America and Europe with the goal of delivering positive customer experiences across all channels. Based in Miami, Florida, Visionary Solutions has unlimited resources and qualified staff to achieve client objectives. The contact center and BPO industry in the Dominican Republic is one of the fastest growing in Latin America, offering a multilingual workforce, modern infrastructure, and competitive costs.

2. Visionary Solutions
Visionary Solutions provides omnichannel BPO services for
North American and European markets. Our commitment to our
clients is to deliver positive costumer experience across
all channels.
Founded in Miami, Florida, Visionary Solutions boasts
unlimited resources and qualified staff to achieve the
objectives of our clients.

3. Dominican Republic
The Contact Center and BPO
industry is amongst the
fastest growing segments
within the Dominican
Republic and one of the
largest and most developed
in Latin America.
Situated only two hours
from Miami, the DR has
quickly become a Nearshore
destination.

4. • Developing Country
• Growth in Multiple Industries
• Tourism
• Telecommunications
• Manufacturing
• Services
Why Dominican Republic?

5. The Dominican Republic offers:
• Advanced and reliable telecommunication infrastructure
• Competitive costs for doing business
• Stable Economic and Political Environment
• Special Free Zone Incentives
• Multilingual experienced and qualified labor force
• Service Oriented Culture
• Modern transportation infrastructure
• Quality Standard of Living

6. DR Contact Center Industry Facts:
• The contact center & BPO industry is one of the fastest growing
sector in the Dominican Republic.
• In 2016, is registered a total of 67 companies in the free zone
regime, generating
• 18,000 direct jobs, not counting the non-free zone companies.
• 44% of the companies are US based.
• Near-shore advantages.
• Relatively highly skilled human resources.
• Fairly competitive service cost.

7. Get in Touch
Address
801 Brickell Ave #900, Miami, FL 33131
E-Mail
info@vscinc.com
Telephones
+1 877 220 1609 (Office)
+1 305 402 3330 (Fax)