How do we use open data to cut through layers of faceless bureaucracy that are impossible for the most disadvantaged to navigate? Has the pendulum swung too far protecting citizens that we don't enable them and are real missing opportunities to make their lives better? Can we put government data sets in the hands of its citizens and enable them to share it with 3rd parties with their consent? Can we do so with safety rails? What can we do to put humanity back into our systems and help some of the most invisible people in society? How do we engage, listen, understand, act with purpose? There is so much we should and can do and the platforms and patterns we create can reduce the scale and complexity of the problem. Presented at Transport For NSW Open Data event March 2020.

1. The voiceless
How do we use open data to cut
through layers of faceless
bureaucracy that are impossible for
the most disadvantaged to navigate?
Hear my voice
Learn from me
Act with purpose
Engage with me
Understand me
Vinod Ralh. Platform Engineering. 5th March 2020

2. 2
In the age of open data, how can we not only
protect but empower our most vulnerable
children and young people?
Can we give a voice to our children and young
people?
Can we foster meaningful innovation yet also
maintain safeguards that protect the rights of the
individual and their family members?
Can we improve the pace of change? Can we
offer a personalized services at scale?
Can we understand, listen, learn and act with
purpose based on their feedback?

3. 3
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11%
29%
7%
23%
30%
Identify a priority for harnessing the open data movement to advance
child rights
Open data policy for human services
Service-sector standards on data sharing
Standardising unstructured data
Collaborative case management tools
Prototypes that amplify
feedback/children's voices
The results indicated that there is real interest in
the sector to develop standards for data sharing
and to prototype solutions which give children a
voice and a sense of autonomy over their choices.
Participants were asked to identify a priority for
harnessing the open data movement to advance child
rights
Safe Children Conference Oct 2019

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4
Has
the
pendulum
swung
too
far? Respect
Protect
Fulfil
Privacy
Safeguards
Connections
Voice
Human Rights

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5
Todays open data movement is not just
about publicly available data sets.

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My Data My Data
Closed Banking Open Banking
3rd Party
Bank
Comparison
Bank
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Write
Write

7. Open Data
Finance
Insurance
Telecoms
Media
Education
Energy
Transport
Human
Services
Data Set
Justice &
Communities
Health
Consent
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Private Sector Public Sector

8. Closed Data Shared Data Open Data
Closed Data Shared Data Open Data
Business
Government
Business
Consumer Data Right
“The Consumer Data Right is a
right for consumers to choose to
safely share their data with
accredited, trusted recipients. It is
not a right for businesses to share
consumers’ data without their
consent.”
Consumer Data Right Overview
2019
Consumer/Citizen
Accredited
Grant/revoke Consent
Data Sharing and Release
Gov
agencies
Trusted
users
Family
“Through better use and sharing of
public data across government,
Australians will no longer have to tell us
the same basic information over and
over again, and we will be able to create
a connected and seamless user
experience for those accessing
government services. Additionally,
Australia’s research sector will be able
to use public data to improve the
development of solutions to public
problems and to test which programs
are delivering as intended—and which
ones are not.”
Data Sharing & Release Legislative
Reform Discussion Paper 2019
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Areas for additional focus

10. “Understand me”
“Engage with me”

11. Hear my voice
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“Hear my voice”
“Learn from me”

12. It takes a community to raise a child
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“Hear my voice”

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“Engage with me”

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“Act with purpose”
“Engage with me”

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“Act with purpose”
“Engage with me”

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“Understand me”
“Engage with me”

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“Hear my voice”

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“Understand me”
“Learn from me’

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“Hear my voice”
“Act with purpose”

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“Engage with me”

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It is time to put the humanity back
into our systems to help the most
forgotten, disenfranchised and
invisible people in our society.
Vinod Ralh

23. 23
https://vimeo.com/365896125