1. Europass
Curriculum Vitae
Personal information
First name(s) / Surname(s) Vincenzo Maria Filippo Barba
Address(es) street A. Bovo, 00054, Rome,
Telephone(s) 39-0659664396 Mobile: 39-3357693560
Fax(es) 39-0659664396
E-mail Vincenzo_barba@it.ibm.com
Nationality Italy
Date of birth 12/11/1975
Gender M
Desired employment /
Occupational field
Delivery Program Manager / Strategic Outsourcing Delivery IBM Italia S.p.A.
Work experience
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Surname(s) First name(s)
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2. Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
Dates
11/2013 –To Date
Service Availability Manager / Delivery Program Manager
Coordination of activities performed in "Poste Italiane "Customer Coordination of all IT Delivery
activities performed in Poste(problem and change management,Sla management,
Innovation management,Major Incident Management and Crisis management ). Responsible of 80
technicians of IBM and itsvendors, A reference point for the customer, and for all contacts
applications.I am a member of the Account Management team,providing a holistic view of the Poste's
environment and making recommendations to improve overall customer service.Establishes and
fosters a relationship with the client, builds amanagement system with the client and owns and drives
IBM deliverables for that client.
Provide an integrated Management system to ensure and lead key processes are fully supporting the
delivery of IT services inline with IBM commitments to the Poste.
Vincenzo Maria Filippo Barba
Pubblic Customer: Poste Italiane –Rome
01/2013 – 11/2013
Service Delivery Manager / Delivery Program Manager
Manage all Service Management activities, i am a contact point to the customer (client interface)
Contribution: Coordination of activities performed in CDP( Cassa Depositi e prestiti) Coordination of all
IT Deliveryactivities, i schedule the change and i'm the primary contact point to the customer A
reference point for the customer, for all contacts applications.
Vincenzo Maria Filippo Barba
Pubblic Customer: CDP (Cassa Depositi e Prestiti) –Rome
10/2010 – 11/2013
Occupation or position held Service Delivery Manager / Delivery Program Manager
Main activities and responsibilities Coordination of activities performed in SIN implementing the transition phase for “Campagna 2010” and
"Rete Rurale Nazionale" project. Coordination of all IT Delivery activities performed in SIN (problem and
change management). Responsible of 15 technicians of IBM and its vendors, A reference point for the
customer, for all farms in the RTI and for all contacts applications.
Name and address of employer Vincenzo Maria Filippo Barba
Type of business or sector Pubblic Customer: SIN –Rome
Dates 08/2010 - 09/2010
Occupation or position held Project Manager / Transition Manager
Main activities and responsibilities Moving DATA CENTER: The project, that involved several people, including vendors, was very critical
and complex having to address the implementation in only 12 days, to move over 800 network points and
500 SAN points, deactivate and reactivate over 365 logical systems into 62 racks and customize
customer applications within 96 hours only.
IBM provided the whole environment perfectly working and in time with the schedule plan. All tests
performed on applications, both by us and by customer, confirmed the fully availability of the environment
and the "new Data Centre" is now fully working without any problem, bringing a great appreciation coming
from the customer.
Name and address of employer IBM- Vincenzo Maria Filippo Barba
Type of business or sector Pubblic Customer AGEA Rome (Italy)
Dates 01/2009 - 08/2010
Occupation or position held Service Delivery Manager / Transition Manager
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© European Union, 2004-2010 24082010

3. Main activities and responsibilities Coordination of activities performed in Agrisian implementing the transition phase for “Campagna
2009”. Coordination of all IT activities performed in SIN (problem and change management).
Responsible of 15 technicians of IBM and its vendors, A reference point for the customer, for all farms
in the RTI and for all contacts applications
Name and address of employer IBM- Vincenzo Maria Filippo Barba
Type of business or sector Pubblic Customer: SIN (Ministry of Forest and Agricultural Politics) –Rome
Dates 09/2005 - 12/2008
Occupation or position held Project Manager / Transition Manager
Main activities and responsibilities Coordination of activities performed in Agrisian implementing the transition phase for “Campagna 2007”.
Role of primary interface between IT Executive Manager and IBM technicians. Management of all the
implementation tasks of new systems Responsible of 12 technician of IBM and its vendor ADM Services.
Management of about 130 IBM servers, with responsibility of change scheduling, problems management,
other companies applications referents relationship (almaviva, auselda ecc..). Responsible of Server
Technical Service Delivery operation executed remotely by IT Specialist in IBM GlobalValue ( Torino)
I manage D/R Center in Disaster recovery enviroment
Name and address of employer IBM- Vincenzo Maria Filippo Barba
Type of business or sector Customer AGRISIAN S.p.A.
Dates 06/2004 - 08/2005
Occupation or position held IT SPECIALIST /TEAM LEADER
Main activities and responsibilities I manage all server Aix-Unix in a customer environment.Manage Problem and change management
process and Internal communications checking
Name and address of employer Vincenzo Maria Filippo Barba- IBM Global Services
Type of business or sector Pubblic Customer Miur (Ministry of Education,University and Research )Rome (Italy)
Dates 09/2000 - 06/2004
Occupation or position held Web Hosting System administrator
Main activities and responsibilities Web Hosting System Administrator / IT Specialist
Technical support to the IBM internal customers on @Business infrastructure c/o Internet Data center
of Rome. IT AIX –HACMP Specialist c/o IDC Center
Name and address of employer Vincenzo Maria Filippo Barba- IBM Global Services
Type of business or sector Ebusiness Customer :Internet Data Center Rome (Italy)
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© European Union, 2004-2010 24082010

4. Education and training
Dates
Dates
01/2001-01/2008
Tecnical Course:
AIX e Linux:
System Administration,course code
Hacmp course code AU054IT.
Operating System Administration course code LXX03IT,
System Administration Red Hat course code RH133IT
English course code:ICI51I
01/2008 -12/2014
Project Management –Service Management Course
Project Management Orientation (PM54G)
Global Services Method Fundamentals (GSMF100)
WorldWide Project Mgmt Method (PM36G)
Project Mgmt Fundamentals (PM10G)
Getting Started Managing Projects in IBM Rational Portfolio Manager PM45G
Quality Management in a project Managers (PM58G)
Contracting for Project Mgmt (PM12G)
Financial Mgmt for PM (PM63G)
Leadership in a Project Team Environment (PM11G)
Using the GS Risk Tool to Manage Project Risk (PM78G)
Applied Project manager in a customer enviroment (PM31G)
Managing Scope Exceptions in IBM Ration (PM49G)
Creating and Managing Project Schedules in IBM Rational Portfolio Manage (PM50G)
The Project Management Imperative (PRJ00IT)
ITIL Foundations (SM25G)
ITIL V3 Foundation Bridge (ITV23FB)
Delivery Excellence Awareness (DEA001)
PM Profession for SM Competency (LTU10793)
ITIL(R) V3 Intermediate: Service Operation
ITIL V3 Foundation Bridge Certification
ITIL V3 Service Operation Certification
Title of qualification awarded Scool leaving certificate: Scientific Degree-Voto 42/60 date 1994
ITIL V3 Service Operation CERTIFICATION NUMBER 25798-648663
ITIL V3 Foundation Bridge Certification
Advisory Project Manager (IBM Accreditation)
Principal subjects/occupational skills
covered
Service management and project management
Name and type of organisation
providing education and training
IBM (Internationa Bisiness Machine)
Level in national or international
classification
(remove if not relevant, see instructions)
Personal skills and
competences
I started in IBM on September 2000 as Web Hosting System Administrator .
During period 2002-2004 I acquired IT Specialist knowledge and skills, then in 2005 I moved to the
Service Delivery Manager role on IBM customer Agrisian.
From 2007 on the same customer I acquired also Transition Manager role.
My main areas of activities are in these areas:
-Governance: Service Delivery manager and Delivery project manager
- Client Relationship
- Project Management
- Resource coordination
- Technical coordination
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© European Union, 2004-2010 24082010

5. Mother tongue(s) Italian (if relevant add other mother tongue(s), see instructions)
Other language(s)
Self-assessment Understanding Speaking Writing
European level (*) Listening Reading Spoken interaction Spoken production
Language English good good good good
(*) Common European Framework of Reference for Languages
Organisational skills and
competences
Skills acquired through specific courses in Project Management and Project Manager with coaching
Spread across SMEs and IBM certified projects in the "Ministry of Agriculture and Forestry policies"
and "AGEA-Moving Data Center
Technical skills and competences Skills acquired through specific courses: AIX: System Administrator,performance tools,istallation and
configuration Hacmp LINUX:System Administrator (Redhat and other version) & clustering
Computer skills and competences Knowledge of operating systems, Windows, linux and aix, and office package Word, Excel, Access
,PowerPoint and Microsoft project
Driving licence Possesion of licence “A” and “B” fo driving licence (carand moto)
Page 5/5 - Curriculum vitae of
Surname(s) First name(s)
For more information on Europass go to http://europass.cedefop.europa.eu
© European Union, 2004-2010 24082010

6. Mother tongue(s) Italian (if relevant add other mother tongue(s), see instructions)
Other language(s)
Self-assessment Understanding Speaking Writing
European level (*) Listening Reading Spoken interaction Spoken production
Language English good good good good
(*) Common European Framework of Reference for Languages
Organisational skills and
competences
Skills acquired through specific courses in Project Management and Project Manager with coaching
Spread across SMEs and IBM certified projects in the "Ministry of Agriculture and Forestry policies"
and "AGEA-Moving Data Center
Technical skills and competences Skills acquired through specific courses: AIX: System Administrator,performance tools,istallation and
configuration Hacmp LINUX:System Administrator (Redhat and other version) & clustering
Computer skills and competences Knowledge of operating systems, Windows, linux and aix, and office package Word, Excel, Access
,PowerPoint and Microsoft project
Driving licence Possesion of licence “A” and “B” fo driving licence (carand moto)
Page 5/5 - Curriculum vitae of
Surname(s) First name(s)
For more information on Europass go to http://europass.cedefop.europa.eu
© European Union, 2004-2010 24082010