SlideShare a Scribd company logo
1 of 11
Presented by:
Kachaluba Viktoria
Akhmadkhonova Bakhtish
What is
your age?
0
2
4
6
8
10
12
< 21 > 21
Your sex?
0
1
2
3
4
5
6
7
8
Male Female
Have you ever heard of
Zara?
0
2
4
6
8
10
12
14
16
Yes No
How can
you aware
of Zara?
TV
25%
Magazine
44%
Offer
6%
Friends
Advice
25%
Newspaper
0%
Website
0%
Have you ever
bought any product
from Zara?
0
5
10
15
Yes
No
15
1
If YES, how many marks do
you rate of Zara’s products
in terms of quality?
27%
46%
20%
7%0%
5 4
3 2
What do you think
about prices of Zara
products?
0
5
10
Cheap
Expensive
Normal
Very
expensive
Ряд 1
0
7 9
0
How many marks do
you rate in terms of
color and design?
37%
38%
25%
5
4
3
Where will you do
shopping for Zara
products?
Stores
69%
Internet
25%
None
6%
Flagship
stores
0%
How satisfied were you with the
personal selling service in Zara?
0 2 4 6 8 10 12 14
Satisfied
Very satisfied
Dissatisfied

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Analysis of Zara company