R. Venkatramen has over 12 years of experience as a technical writer and test engineer, working on manuals, training materials, and conducting tests for companies like Caterpillar, Vestas, and GGS Information Services. He has a bachelor's degree in mechanical engineering and has expertise in areas like parts manuals, service manuals, testing, and technical writing. The document provides a detailed summary of his work experience and responsibilities at each position.
1. R. VENKATRAMAN
Email: venraam@gmail.com | Contact: 7708368682
SUMMARY OF PROFILE
Hardworking and result focused professional with over 12 years of experience in product manuals, service training material,
defining,following-up,makinganalysis fromsimulation and tests on complete truck level. Proved instrumental in contributingto
define, plan,schedule,execute, retrieve data and concludethe physical tests on Off highway truck in testprovinggrounds .Possess
International exposure in Arizona, US for conducting the off-highway truck tests and to gain product knowledge on V90 - 3MW
wind turbine, live exposure to real time service and performed hands-on service in Denmark.
Goal oriented professional, meticulous in assisting team members for the preparation of Assembly instructions manual and
training the new member on proprietary database. Proven ability to adhere to a new standards procedure for the old decals
namely caution,warning,danger labels and adding/updatingnoteand notice tags.Excel in demonstrating creative/out of the box
ideas to handlecomplex situation and resolving.Capability to break complex chaotic situation in to a manageable chunk of wo rk,
structure it and bring clarity to deliver the objective.
Core Competencies: Parts Manuals, ServiceManuals, Operation and Maintenancemanuals, Training Education material,
Validating/TestEngineering, Instrumentation, CPI/NPI Tests, Vehicle Performance Simulations,parts reliability and warranty
analysisand Peer Management.
WORK EXPERIENCE
Caterpillar (2011 to 2016)
Test Engineer
Significant Highlights:
Proved instrumental in completing three CPI tests for off high way trucks.
Holds merit of getting cross trained in allied functions of testing like Instrumentation, Licensed to operate a 100Ton Off High
way truck obtained in Tucson Proving Grounds, Arizona.
Efficiently completed three tests from start to end until preparing TIC (Technical Information Centre) document in TPG,
Parking Brake capability test 777G, Water distribution and productivity test 777G and Fuel lift pump test 777F.
Continuously improve knowledge within the featured area by driving development actions.
Key Responsibilities:
Shouldering accountability to carry out CPI testing every time when changes are made to the components to fix defects.
CPI/NPI tests includes vehicle preparations, test planning, coordination, scheduling, execution and reporting. Working with
product group, shop personnel, Instrumentation technicians and field operators to get the job done.
Extending adequate support to the TPG OHT team in 770 -777 NPI (New Product Introduction) and CPI (Continuous Product
Improvement) projects.
Engaging in various test activities including: PETU update in 770G/772G, Pilot Machi ne retarding in 770G / 772G, Pilot
productivity 772GT4F, New PETU OMSA for 770 T4F, Reduced Fan speed for 770G / 772G T4F, Fuel level mapping validation
LRC, after treatment component temperature tests 770G T4F.
Performing vehicleperformance simulations and calculations in different systems (e.g. DATK) and correlate them with tests.
Communicating with design departments and reporting simulations and tests results in a clear and efficient way towards
internal customers.
Vestas (2010 to 2011)
Service Training Material
Significant Highlights:
Attained hands-on-experiencein climbinga V90 Turbine to witness and participatein a firstserviceof a newly commissioned
Turbine in Denmark for a whole day.
Received appreciation from process partner for developing a troubleshooting, commissioning and service training
documentation.
Received accreditation for developing robust questionnaire documentation for service technicians.
Key Responsibilities:
Shouldered accountability to develop service training instructor's education material and questionnaire.
2. Ensured to accomplish the objectives of MOUs by incorporating service information available from a repository called DMS
into presentation format such that it is interesting and easily understanding for the service technicians.
Identified training and development needs within an organisation through job analysis, appraisal schemes and regular
consultation with business managers and human resources departments.
Researched new technologies and methodologies in workplace learning and prepared adequate training materials.
Visited Vestas power plants in Pollachi,climbed a wind turbineNM48 - 850KW to the top to gain productknowledge. Obtained
inputs from the manufacturing plant by visiting to the factory and by emails communications.
GGS Information Services India Pvt., Ltd. (2009 to 2010)
Technical Writer
Significant Highlights:
Monitored, trained and guided a team of eight to train a new process in technical writing for CNH client.
Successfully accomplished a record migration of data from a standalone to internet repository.
Proved instrumental in visitingNHplantin Noida to meet with the product group to brainstormin generating serviceinfo for
the manuals.
Key Responsibilities:
Organizing material and completingwritingassignmentaccordingto setstandards regardingorder,clarity,conciseness,style,
and terminology.
Conferringwith customer representatives, vendors, plantexecutives, or publisher to establish technical specificationsand to
determine subject material to be developed for publication.
Analyzingdevelopments in specific field to determine need for revisions in previously published materialsand development
of new material.
Evaluatingmanufacturer's and trade catalogues,drawings and other data relative to operation, maintenance, and serviceof
equipment. Drawing sketches to illustrate specified materials or assembly sequence.
Caterpillar India Pvt. Ltd (2007 to 2009)
Technical Writer
Significant Highlights:
Efficiently authored NPI (New product Introduction), CPI (Continues Product Improvement) and default projects on global
Caterpillar mining and construction products.
Displayed excellence in maintaining a regular communication with Product Support Engineers, Project leaders, Standards &
Directive Committee (S&D) and Process Partners located in different Caterpillar facilities across the globe.
Key Responsibilities:
Determined the needs of end users of technical documentation. Studied product samples and talked with product designers
and developers.
Worked with technical staff to make products easier to useand thus need fewer instructions.Organized and wrote supporting
documents for products.
Standardized content across platforms and media. Revised documents as new issues arise. Finalising suitable titles for the
Media and setting Maintenance Interval Schedules as per Product support Engineer's request.
Ideating, creating, duplicatingas well as revisingtechnical content by adding/editingtexts, tables, and technica l graphics as
per the Caterpillar standards to provide information to the customer.
EARLY CAREER
Caterpillar India Pvt. Ltd (2006 to 2007)
Parts Information Analyst
GGS Information Services India Pvt. Ltd (2004 to 2006)
Technical Information Engineer (Parts Author/Illustrator)
EDUCATION
2003 Bachelor of Engineering (Mechanical) R.M.K Engineering College, University of Madras