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HEMA KAMLESH HARCHANDANI
Email id: hemaharchandani@gmail.com Mobile No: +91-9850507858/7208248855
PROFILE OVERVIEW
FUNCTIONAL SKILLS
 Understanding Client Business and Leading as Subject Matter Expert for functional to technical solutions.
 Identifying & reporting functional gaps during walk-throughs/Design phase itself and proposing hypotheses to functional team.
 Good experience in identifying areas of automation & implementing those as assets for client, scaling up operations by
developing / using existing one.
 High Competence in outlying techniques for performance tuning in PLSQL.
 Estimating efforts & staffing, Coordinating and freezing timelines, managing change control.
 Mentoring new joiners in building professional skills and to understand business requirements.
 Strong consulting and system implementation skills including: requirement gathering, process analysis, design, data validation &
testing
TECHNICAL SKILLS
TRAINING AND CERTIFI CATIONS
Course Course Content
11i Extend Apps-Forms Ed 1 PRV
certification – 8 Weeks training.
Trained and Certified by Accenture. In-depth sessions on SQL and PLSQL, Bulk collect,
cursors, triggers, procedures, collections, Indexes. Also preformed relevant Case studies
on same.
2-Days Classroom training course of
QlikView Reporting tool
Reporting Tool used by Accenture for many established Clients to provide bird eye view
to end user, database access to perform analysis as per requirement and send same via
PDF. Learned and performed hands on drill down, Slicing, Dicing and building different
smart reports.
KEY FIRM ACTIVITIES & ASSETS DEVELOPED AT ACCENTURE CONSULTING
 Rewarded for developing Automated Code Review tool (Asset) and uploaded on Accenture portal for all the global utilities
projects (Water, Gas, Electricity) across India. It is currently adopted by 3 Major Clients of Accenture.
 Recognized by adding asset in Accenture Business Endorsements & Client Presentation Deck.
 Developed and shared Package Creation and deployment tool using SVN & Macros which helped in reducing delivery time by
80%.
 Estimated Efforts for whole Release having more than 800 Man-days work. Also, analyzed and implemented big Change request
which took 100-Man days to finish.
Currently Working at Accenture Pvt. Ltd.
Work Location Airoli, Navi Mumbai
Designation Oracle Utilities Business Analyst
Total Experience 4 Years 7 Months (October 2011-Present)
Qualification B.E. in Computers Engineering from Thadomal Shahani Engineering College, Mumbai University (May,
2011)
Domain Oracle Energy & Gas Utilities
Programming
Languages
1. Oracle Billing and Revenue Management / Oracle E-Business Suite R12, Quotation
Management
2. Oracle-Energy/utilities Lodestar 1.6 – Rules Language, Adapter, Reports, CCS pages, Work
Queues
3. SQL , PLSQL – Procedures, Functions, Triggers, Indexes, Bulk Operations, Views, Arrays
4. LPSS – Load Profile and Settlements
5. VBA Scripting (Macros), Advance Excel
6. SVN - Subversion, JIRA
7. Oracle Utilities Customer care and Billing
8. UNIX Scripting, Batch Scripting.
ERP Package Oracle E-business Suite Release 11g
Databases Oracle 11g
Utility tools Advanced Excel, Batch Scripting, VBA Scripting (Macro), SQL Loader.

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 Developed Hand book for APOLO Project which detail out all the functional details of all work-streams, Architectural flow,
graphical hierarchy for data flow, end to end process i.e. from Client Click to results back to client. This is being used at multi-level
i.e. new joiners, Peers, Onshore for Project reversibility.
 Improved productivity of 80+ resources by introducing Amazon Workdocs feature of Amazon for file sharing, versioning &
feedbacks. Received reorganization from management on same.
 Conducted classroom trainings lasting more than two days on basic & Advanced SQL, PLSQL, functional topics, code quality,
performance tuning and rewarded for same.
 Participating and Conducting Gap Analysis, Process Mapping, re-engineering with own team and discussing root cause analysis
with whole Project and leadership.
 Developed core SQL Based queries which helped in improving debugging / ticket resolving time by 80% and it is being used by
more than 100 people across utilities.
 One of the important members in Asset development team formed at Accenture utilities level having more than 15 members.
PROJECT AT ACCENTURE CONSULTING
Client Description: (Assignment duration: March 2012-November 2015)
EDF, the biggest electricity production and distribution company in France which caters 98% of its population required a robust
Quotation Management/Pricing system to quote the end monthly bill of electricity & Gas for Retails and B2B customers.
Responsibilities Summary:
Functional responsibilities:
 Managing Change Control, Estimating efforts of new release/Changes, assigning task and manage timelines during build phase.
 Proactively communicate and collaborate with the client and internal stakeholders to analyze business and data requirements,
data mapping reports and specification documents.
 Creating and updating Key Global Technical documents, standing data, Oracle Lodestar specific training documents.
 Coordination with various teams, mentoring a sub-team, identifying gaps, risks, analyzing relevant data & developing and
evaluating alternative strategies for performance efficiency, besides the following major activities:
 Help & Support Onshore team during performance testing phase. Developed efficient queries which improved 50% of the
performance as compared to 1
st
release. Got appreciation on same from Client.
 Analyzing and developing optimized technical flow of each process, executing End to end flow and validating against
functional test cases shared by onshore.
 Mentoring new joiners to understand the functional processes.
 Supporting onshore team to debug and fix various issues in Client environment.
Technical Responsibilities:
 Developed functions, procedures, triggers, Indexes, complex queries using bulk collect, Varrays, DDL statements in build phase and
contributed in all the phases of software life cycle i.e. Requirement gathering, build, unit testing, integration testing and production
support.
 Create the technical documents to capture the detailed technical design strategy, components and setup details, design challenges
using sequence diagrams, flow diagrams.
 Clarifying all issues in functional documents during walk through phase itself, resolved many critical issues which were risk to
application from Go Live perspective.
 Actively participated in Causal analysis reports, pe fo i g POC’s of o ple odules efo e a tual i ple e tatio to dete i e
issues before build phase.
 Supporting Onshore and Deployment team in solving various issues starting from Deployment to Unblocking UAT issues & post Go
Live.
 Conducting trainings on Technical topics like SQL, PLSQL, Lodestar, How to Code/Unit Test also on functional topics & touch points
which was required to deliver/manage the project deliverables within the track.
 Developed Application Monitoring tool post Go Live which helped onshore team to present Performance/Quality Check, Pass/Fail
atio a d E o P o e a ea’s in front of EDF.
Reward from the client/Management -
 Our project team has received recognition from the client, for delivering solutions beyond client expectations.
 Recognized for achieving 50% performance improvement as compared to Release 1.
 Rewarded for building core & complex modules of the project with minimum/Zero defects.
 Awarded with Peer Awards for displaying consistent high performance and being acknowledged by other peers as role
model within team.
Client Description: (Assignment duration: November 2014-December 2014)

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Ergon Energy, a Queensland Government-owned corporation, supplies electricity to over 97% of the Queensland, required a billing
system which will cross validate the retailer readings, recalculate the billing amount and send bills to respective parties post adding
service charges in it.
Responsibilities Summary:
Project was in critical stage and required a skilled resource on loan for short duration of time to quickly grasp functionality and
deliver complex modules
Functional responsibilities:
 To understand business needs very quickly and suggest optimal implementation approaches.
 Identify gaps between functional specification vs technical implementation.
Technical Responsibilities:
 Implemented and delivered complex functional specification using best technical approaches and optimized design flow.
 Achieved 0% regression on delivered quality and before timelines
 Removed major issues at initial testing phase itself by designing & executing functional test cases
 Helped peers by sharing load, knowledge of best techniques available in PL/SQL.
Reward from the client/Management -
 Received reorganization directly from Client for delivering quality code within very short span of time.
Client Description: (Assignment duration: December 2015-Present)
Role: Oracle Tech Lead
GRTgaz, is the largest gas distribution company in France. 80% of Gas production companies are clients of GRTgaz for supplying gas via
there pipline. Our aim is to provide customer care solutions to help them to develop & implement full value-chain solutions to achieve
three business imprevatives : cost effectiveness , revenue assurance & customer satisfaction.
Responsibilities Summary:
Functional responsibilities:
 Currently working as Oracle Tech Lead for support part of the project and coordinating between onshore & offshore to solve
i ide ts ui kl a d withi “LA’s
 Executing functional test scripts to validate functionality before delivery
 Performing non-regression tests on big change request to validate boundary conditions.
 Helping team to understand the required functionality by conducting walk-through calls and outlying performance efficient
techniques while implementation.
 Reviewing defect/Change request before delivery as technical SME.
 Creating Causal analysis report which helped team to reduce occurrence of same defects by 20% in next release
Technical Responsibilities:
 Working in shifts to Support onshore team and solve high priority tickets/incidents within timeframe
 Upgrading team knowledge on technical & other project specific topics like PLSQL, Packaging, correct migrating, effective
communication, debugging.
 Working closely with team to resolve tickets quickly and assuring quality
Reward from the client/Management -
 Received reorganization from Client for continuous commitment and support.
ACADEMIC PROFILE
ACHIEVEMENTS
 Awarded with Accenture Excellence Award in FY13-14 for good team work
 Got outperformer award in same project within 1 year of joining
 Got DU (Delivery Unit) level recognition from leadership for building asset which is widely used by current and during Client Visits.
 Awarded in IT College Diploma for securing 2
nd
Rank from Computer/IT branch.
Year Course College/University Percentage
May-2011
Bachelor of Engineering
Major- Computers
Thadomal Shahani Engineering College (TSEC),
University of Mumbai
73.70%
Mar 2008
Diploma in Computer
Engineering
Institute of technology Ulhasnagar,
MSBTE Board Examination
79.36%
Mar 2005 10
th
Grade - S.S.C. Mumbai 70.40%