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The NEW definition of Telemarketing
Telesales 2.0®
© 2016 All Rights Reserved | Do Not Distribute Page 2
What We Can Prove
•  40-70% of Interested Accounts Identified Buy within 18 Months (“Did You Buy”
Studies, Sirius, CSO Insights, etc.)
•  Outbound Prospecting is #1 Result (DMA)
•  Executives DO take calls
!  They don’t take bad calls…many telemarketing companies make bad calls
•  Today’s Challenge with FTE’s
!  SDR/BDM profiles are junior, role viewed as temporary
!  High turnover
!  Lacks executive presence
!  Misaligned with sales team
!  Limited understanding of strong relationship management in pipeline
•  Success Requires Senior Level EXPERTS
!  Technical and situational fluency
!  Solution experts
!  Conversation experts
!  Understands business
!  Expert at relationship management best-practices
!  Knows how to read conversation signals
© 2018
© 2016 All Rights Reserved | Do Not Distribute Page 3
Why the Telesales 2.0®Approach Works
•  Narrow hiring profile demands situational and technical fluency
•  Executive vantage point maintained in discussions
•  Pre & Post sales support
•  Find the real drivers through 1:1 open discussions
•  Knowing the mindset of technology and technology services buyers
•  Builds pipeline at ALL stages holistically
•  Protect & improves your brand
•  7x longer retention that FTE
•  Real-time intelligence about accounts
•  Nothing falls through the cracks
© 2018
© 2016 All Rights Reserved | Do Not Distribute Page 4
New in 2019 “White Glove Lead Management”
Leads are not fine wine, they don’t get better with age……
•  Dynamic relationship management with near and long-term accounts
•  Keep active pulse on accounts
•  Fluid communication with sales
•  TVG filling in communication gaps/white space between sales discussions
•  Social channels, alerts, AI, places you in front of changes impacting status
•  Keeping you in the “right place at the right time”
© 2018
© 2016 All Rights Reserved | Do Not Distribute Page 5
Rich Intel - Accelerates Success
Multidimensional deliverable
Account(s)
Detail of Landscape and
History
Prospect
Relationship and Influence
Industry
Trends and Requirements
© 2018
© 2016 All Rights Reserved | Do Not Distribute Page 6
Contact Information
www.VanellaGroup.com
Twitter @vanellagroup
Linkedin/VanellaGroup
info@vanellagroup.com
888-335-0340
© 2018

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The NEW Definition of Telemarketing, Telesales 2.0®

  • 1. Page 1 The NEW definition of Telemarketing Telesales 2.0®
  • 2. © 2016 All Rights Reserved | Do Not Distribute Page 2 What We Can Prove •  40-70% of Interested Accounts Identified Buy within 18 Months (“Did You Buy” Studies, Sirius, CSO Insights, etc.) •  Outbound Prospecting is #1 Result (DMA) •  Executives DO take calls !  They don’t take bad calls…many telemarketing companies make bad calls •  Today’s Challenge with FTE’s !  SDR/BDM profiles are junior, role viewed as temporary !  High turnover !  Lacks executive presence !  Misaligned with sales team !  Limited understanding of strong relationship management in pipeline •  Success Requires Senior Level EXPERTS !  Technical and situational fluency !  Solution experts !  Conversation experts !  Understands business !  Expert at relationship management best-practices !  Knows how to read conversation signals © 2018
  • 3. © 2016 All Rights Reserved | Do Not Distribute Page 3 Why the Telesales 2.0®Approach Works •  Narrow hiring profile demands situational and technical fluency •  Executive vantage point maintained in discussions •  Pre & Post sales support •  Find the real drivers through 1:1 open discussions •  Knowing the mindset of technology and technology services buyers •  Builds pipeline at ALL stages holistically •  Protect & improves your brand •  7x longer retention that FTE •  Real-time intelligence about accounts •  Nothing falls through the cracks © 2018
  • 4. © 2016 All Rights Reserved | Do Not Distribute Page 4 New in 2019 “White Glove Lead Management” Leads are not fine wine, they don’t get better with age…… •  Dynamic relationship management with near and long-term accounts •  Keep active pulse on accounts •  Fluid communication with sales •  TVG filling in communication gaps/white space between sales discussions •  Social channels, alerts, AI, places you in front of changes impacting status •  Keeping you in the “right place at the right time” © 2018
  • 5. © 2016 All Rights Reserved | Do Not Distribute Page 5 Rich Intel - Accelerates Success Multidimensional deliverable Account(s) Detail of Landscape and History Prospect Relationship and Influence Industry Trends and Requirements © 2018
  • 6. © 2016 All Rights Reserved | Do Not Distribute Page 6 Contact Information www.VanellaGroup.com Twitter @vanellagroup Linkedin/VanellaGroup info@vanellagroup.com 888-335-0340 © 2018