EXPERIENCED HEALTH CARE ADMINISTRATION PROFESSIONAL A Record of Success Working with Individuals with Mental Health Concerns and Developmental Disabilities Excels at Handling Heavy Behavioral Health Caseloads in Compliance with Regulatory Standards

1. VA L E N T I NE N. CH U K W U E L OK A , PH .D.
Stockton, California
209.594.6882 www.linkedin.com/in/valentine-chukwueloka valchukphd@outlook.com
EXPERIENCED HEALTH CARE ADMINISTRATION PROFESSIONAL
A Record of Success Working with Individuals with Mental Health Concerns and Developmental Disabilities
Excels at Handling Heavy Behavioral Health Caseloads in Compliance with Regulatory Standards
AREAS OF EXPERTISE
Strategic Planning  Healthcare Administration  Case Management  Behavioral Health  PASRR
Assessment Reports  Behavior Management  Quality improvement  Team Leadership  Program Development
Mental Health Concerns  Special Education  Gerontology  Developmental Disabilities  Physical Handicaps
Rehabilitation  Interviewing  Quantitative & Qualitative Research  Data Analysis  Operations
Customer Service  Resident Expenditure Management  Emotional & Mild Disabilities  Conflict Resolution
Compliance  Public Speaking  Training  Scientific Presentations  Mentoring
PROFESSIONAL CAREER EXPERIENCE
Valley Mountain Regional Center – Stockton, California 2007 to Present
A community-based, non-profit agency of the Department of Developmental Services serving Californians with developmental disabilities.
Intake Coordinator
Recruited to assess prospective consumers three years-old and older and coordinate the intake process.
 Interview and screen prospective consumers (children and adults with developmental disabilities) in a five-county region which
have been referred to the Regional Center to determine eligibility for services.
 Conduct and document intake assessments while observing the intake process to ensure compliance with statutory regulations.
 Gather information, attend court and arrange diagnostic evaluations to determine eligibility for potential clients.
 Assist consumers and their families in identifying service needs and developing service plans.
 Ensure free diagnosis and assessment services are available to any person suspected of having a developmental disability, such
as intellectual disability, cerebral palsy, epilepsy, autism, or dual diagnoses.
 Complete Client Development Evaluation Reports (CDER) and administer “Measures of Adaptive Behavior.”
 Consistently achieve on-time completion of assignments related to the California Lanterman Act.
 Utilize health care data analysis for descriptive, predictive, and prescriptive purposes.
 Participate in ongoing clinical training on developmental disabilities, mental health issues, and interdisciplinary meetings.
 Conduct intake assessment meetings with inmates at the County jail and attend court hearings for assigned cases.
 Assigned to conduct Preadmission Screening and Resident Review (PASRR) of local nursing home residents.
 Ensure thorough documentation of each resident in the SANDIS/ Interdisciplinary notes.
Fort Wayne State Developmental Center – Fort Wayne, Indiana 2000 to 2007
A state institution operated by a private company to provide services for people with severe disabilities and behavioral problems.
Shift Administrator (2005 to 2007)
Served as a Qualified Intellectual Development Professional to oversee the entire facility during the evening shift.
 Provided leadership and direction to a team of 8 Supervisors and 50 direct care staff members working with individuals with
mental health issues and developmental disabilities.
 Ensured smooth and orderly facility operations and delivery of quality care for 60 – 80 residents during the evening shift.
 Ensured compliance with company policies and served as the designated facility representative with outside agencies.
 Directed professional development training on emergency behavior restraint to over 100 direct care staff and supervisors.
 Monitored emergency behavior restraints and drills and completed monthly reviews of quality assurance reviews.
 Directed center operations to include scheduling, shift plans, and regulatory compliance for staff members.
 Co-organized resident transfers to non-restrictive homes in the community and facilitated the closure of the facility as ordered
by the State of Indiana.
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2. VALENTINE N. CH U K W U E L O K A , PH .D.
Case Manager (2003 to 2005)
Promoted to facilitate treatment plans to ensure 25 residents received proper medical care and development training.
 Leveraged biopsychosocial assessment to develop resident’s most effective Individualized Program Plans (IPP).
 Collaborated with medical staff to develop and implement individually supported, person-centered plans of care.
 Presented to the interdisciplinary team the Individual Program Plan/ Person Centered Plan of residents on a yearly basis.
 Conducted instructional sessions with staff members for IPP changes resulting from incident and injury meeting decisions.
 Oversaw daily activities schedules, supervised programs, and prescribed activities.
 Facilitated quarterly professional development courses for direct care staff and psychiatric attendants on daily living skills.
Rehabilitation Therapy Assistant (2000 to 2003)
Promoted to help 14 adult residents with daily living skills and prepare them for independent living.
 Coordinated development of specialized and generic adult daily living training; supervised and implemented residents’ programs;
developed and implemented assessment-based adult daily living reports.
 Conducted vocational screenings and executed programs teaching developmental skills to residents.
 Provided quarterly training to 10+ Psychiatric Attendants and Direct Care staff members on self-care and adult daily living skills.
Psychiatric Attendant (Jan. to May 2000)
Hired to provide compassionate care to aid in residents’ development.
 Administered training activities and schedules for residents; collaborated with the interdisciplinary team to develop treatment
and habilitation plans; provided continuous, active treatment and administered procedures for restraints, drills, and emergencies.
 Ensured that residents were safe and followed their daily schedules to help them improve their skills.
MILITARY EXPERIENCE
United States Navy 1995 to 1997
Seaman
Enlisted, attended basic and apprenticeship training at Naval Station Great Lakes, IL; served two years prior to Honorable Discharge.
 Served as Helmsman and Lookout aboard ship; stood security watches while in port and underway; maintained and stowed
equipment; maintained ship's metal structures; served as member of damage control, emergency and security alert teams.
 Actively participated in a six-month deployment overseas while onboard USS Mount Hood, AE 29.
 Recognized with Sea Service Deployment Ribbon, Armed Forces Expeditionary Medal, and National Defense Service Medal.
EDUCATION
Doctor of Philosophy in Health Services and Health Care Administration (2017)
Walden University - Minneapolis, Minnesota
Master of Health Administration (2010)
University of Phoenix - Phoenix, Arizona
Graduate Studies in Special Education (2001 to 2004)
University of Saint Francis - Fort Wayne, Indiana
Master of Arts in Religion and Culture (1993)
Research Assistantship (1991 to 1993) | Graduate Scholarship (1991)
Wilfrid Laurier University - Waterloo, Ontario, Canada
Bachelor of Arts in Religious Studies (1989)
University of Port Harcourt - Port Harcourt, Nigeria
PROFESSIONAL DEVELOPMENT / CERTIFICATION
Six Sigma Small Projects (2022) | Six Sigma Project Simulator - Healthcare (2022) | Six Sigma Champions (2020)
Certified Lean Black Belt Professional (2020) | Six Sigma Green Belt (2020) | Lean Six Sigma White Belt (2018)
Medical Office Administrator (2022) | Introduction to Project Management (2020) | Project Management – Lean Process (2020)
Managing Project Teams (2020) | Project Management Skills for Non-Project Managers (2020) | Project Management Essentials (2018)
Fundamentals of Online Teaching (2020) | Leading Healthcare Quality & Safety (2020) | Quality Management (2020)
Executive Management & Strategy (2020) | Strategic Planning Skills (2020) | Scope and Requirements (2020)
5S Concept Certified (2020) | Certified Corporate Trainer (2020) | Certified Kaizen Facilitator (2020)
Certified Team Supervisor (2020) | Continuous Improvement Manager (2020) | Total Productive Maintenance Concept (2020)
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