Jill G. Glaser-Abernathy has over 20 years of experience in healthcare social work and administration. She currently serves as the Facility Administrator at DaVita Dialysis in Maryville, Illinois, where she provides leadership, oversees operations and finances, ensures compliance, and facilitates continuous quality improvement. Prior to her current role, she worked as a social worker for several hospitals and dialysis providers, assisting patients with resources and discharge planning. She holds an MSW from St. Louis University and a BS in Psychology from Western Illinois University.

1. Jill G. Glaser-Abernathy
807 Amherst Place
Edwardsville, IL 62025
618-975-0449
jillabernathy72@gmail.com
PROFESSIONAL EXPERIENCE
DAVITA DIALYSIS;MARYVILLE, IL
At DaVita, Our mission is to be the Provider, Partner and Employer of Choice through living our Core Values every day. DaVita’s
Core Values are: Service Excellence, ContinuousImprovement,Integrity, Accountability,Fun,Team, and Fulfillment. DaVita strives
to be the Provider, Partner, and Employer of Choice by utilizing our Head, Hearts, and Hands to care for our patients,each other,
and the community.
Facility Administrator 2005-Present
 Provides direction, inspiration, and counseling to teammates and monitors workflow functions, outcomes,customer
satisfaction and quality measures of the facility
 Financial management of the facility; monthly monitoring of financial results, variance reporting and actions plans to meet
established budget objectives.Review and management of income statements.Supervises inventory management including
purchasing,product selection, and supply usage.
 Ensure compliance with policies and procedures in accordance with State and Federal Regulations for patient care and
services (HIPAA, CMS, OSHA, or other governing agencies).
 Achieved selection as pilot facility to implement new initiative to manage diabetes in ESRD patients.
 Continuously look at current processes and procedures to identify and implement areas of improvement
 Leads facility health meetings with Medical Director, Interdisciplinary Team, Regional Operations Director to review results,
identify barriers, and implement plans of correction to ensure service excellence
 Provides oversight of the safety team leader to ensure all equipment and supplies are maintained to provide quality care and
to ensure the safety of patients and teammates.
 Identifies and plans prompt corrective action for any issues with safety or equipment and systems.
 Participates in the development, revision, and implementation of policies and procedures with the Regional Operations
Director/Medical Director to assure consistent,efficient and safe operation of the facility/program.
 Provide leadership to direct reports and help them to overcome any organizational obstacles encountered during projects.
 Plans, organizes and supervises the nursing,technical and biomedical staff to ensure high quality patient care.
 Facilitates teammate development (PDRs, coaching, mentoring, training, outside training); collaborate with direct reports to
create professional development goals.
 Develops and conducts educationalprograms to keep teammates up-to-date on new policies, new laws and regulations
impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals.
 Ensures mandatory in-services and annual competencies are completed as required.
Achievements & Accomplishments
 Received a Core Value award for Service Excellence at the Apex Wide Meeting in 2015
 Became a Facility Administrator Preceptor
 Received the Rising Star Award in 2013 at the Discovery Divisional Meeting
 Chosen to lead the divisional pharmacy program, covering 4 regions throughout Illinois, Missouri, and Arkansas
 Received a Core Value award for Accountability award in 2004 at the DaVita Nationwide Meeting
Social Worker 2003-2005
 Provided guidance,assessments,support and information to patients and their families to maximize adjustment
 Assistance with financial programs, medication assistance programs, vocational rehabilitation programs, transportation
resources,mental health, and home health/homemaking agencies
 Independently handled psychosocialrelated assessments and recommendations
 Effectively and efficiently handled unique or very difficult patient situations
 Communicated with interdisciplinary team regarding patient psychosocialissues affecting treatment and wellbeing
 Analyzed and provided information and facilitated referrals to community, private, state, and federal agencies based on
psychosocialneeds
 Conceptualized problems, interventions,and the evaluation of interventions with respect to knowledge of human behavior,
personality development, and social environment
 Complied with state and federal mandatory reporting laws such as Adult Protective Services and Child Protective Services
 Worked collaboratively with the Director of Clinical Services on company or divisional initiatives

2.  Contributed to the improvement initiatives and used analytical and critical thinking skills to problem solve

KINDRED HOSPITAL; St. Louis, MO 1998-2003
Kindred Healthcare’s mission is to promote healing,provide hope, preserve dignity and produce value for each patient,resident,
family member, customer, employee and shareholder.
Social Worker/Case Manager
 Provided Social Services for a 60 bed long term acute care hospital
 Provided initial comprehensive assessments on all new patient admissions
 Implemented comprehensive discharge plans for all patients
 Participated on the interdisciplinary care team to develop care plans for each patient and their families
 Actively participated on the ethics committee of the hospital
 Built strong physician and care team relationships to improve holistic care for chronically ill patients
 Rounded with the IDT including dietician, PT, OT, attending physician, and nurse
 Initiated care conferences to resolve care concerns and grievances
 Assisted with communication between patient/families and physicians to improve overall care
 Actively participated and assisted with the state and CMS survey process
DEACONESS;St.Louis, MO 1997-1998
Social Worker
 Provided Social Services on the ICU, CCU, and Telemetry units
 Provided comprehensive initial assessments on all new patient referrals
 Implemented comprehensive discharge plans for patients
 Provided community resource referrals for continuation of care post discharge
 Cross covered other units throughout the hospitalas needed and requested
 Initiated crisis intervention plans for the emergency room and worked with state agencies as required
COMMUNITY SERVICES
YMCA Century Club Member; Edwardsville, IL
 Annual donation to non-profit organization scholarship programs for families in need
Edwardsville Community Foundation, Edwardsville, IL
 Sustaining member; financial donation to sustain grants and scholarships for community students
EDUCATION
ST. LOUIS UNIVERSITY; St. Louis, 1995-1998
 Masterof Social Work, Concentration: Healthcare
 Graduated Cum Laude
WESTERN ILLINOIS UNIVERSITY; MACOMB,IL 1990- 1994
 Bachelor of Science in Psychology
 Minor in Public Health
 Graduated Cum Laude
 Student Athlete Honors Program