A presentation on People Analytics by Daniel Goleman

1. What People
Analytics Can’t
Capture
by DanielGoleman

2. It’s not just
CLIENTS
but
BOSSES
too

4. TIME’s recent cover story on the
latest fad in human resources says
that use of big data analytics and
personality test scores to predict
who is best for a given job – so-
called “XQ.” is upcoming in the
industry

5. “Statistics means
never having to say
you are certain.”
In any massive data
analysis, for
instance, there will
be random
correlations that
look “significant”
but actually are
noise, not signal.

7. Big data needs a hard outcome
metric for performance, but the
most readily available metrics
may not actually be the most
important variables in
organizational flourishing.

8. We have long known that
managers who focus too
much on performance at
the expense of people
can be ruinous to the
organization over the long
term.

11. But the biggest objection
comes from the fact that the
strongest predictor of a
person’s future behavior is
their past performance itself.
And that performance gets
evaluated best by people who
know that person well.