VMworld 2013 Praveen Kannan, VMware Samuel McBride, VMware Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare

1. How to Troubleshoot VM Performance Issues Across
Applications, Infrastructure and Storage Using
vCenter Operations Management
(Live Demonstration!)
Praveen Kannan, VMware
Samuel McBride, VMware
VCM5169
#VCM5169

2. 22
Agenda
 Introduction to vCenter Operations Management Suite
 Real world troubleshooting scenarios
 Q&A

3. 33
VMware Cloud Management Portfolio
SIMPLE,
AUTOMATED
MANAGEMENT
FOR THE CLOUD
CLOUD
SERVICE
PROVISIONING
CLOUD
OPERATIONS
MANAGEMENT
CLOUD
BUSINESS
MANAGEMENT
vCloud Automation
Center
vFabric Application
Director
vCenter
Operations
Management
Suite
vCenter Log
Insight
VMware
IT Business
Management
Suite
New!

4. 44
vCenter Operations Management Suite
The VMware Cloud Operations Management Platform
Cloud Operations Console
Extensibility
APIs
SDKs
3rd Party
adapters
Content
Packs
HelpdeskIntegrated Management Disciplines
Performance ComplianceConfigCapacity Cost
Patented Analytics
App Visibility LogsInventoryReporting Automation

5. 55
Product Overview: vSphere Dashboard
Overview
 Comprehensive monitoring for
vSphere operations with health,
risk and efficiency badge scores
 Single tool to manage
performance and capacity
across multiple vCenter servers
Benefits
 End-to-end visibility into cloud
infrastructure health
 Ensure and restore
service levels
 Optimize for efficiency and cost
Immediate
Problems
Future
Problems
Opportunities
to Optimize

6. 66
Product Overview: Custom Dashboards
Overview
 Monitor your business critical
apps and infra through
customizable dashboards
 Dashboards can bring one or
more widgets to see related
information about resources
Benefits
 Highly flexible to customize per
environment need
 Create dashboards for different
roles within the team

7. 77
Product Overview: Details pages
 Provides the next level of drill-down
Key metrics that
drives Workload

8. 88
Product Overview: Events
 Correlate events across time
Choose
Badge
For which objects should I
show Alerts and Events?
Overlay Badge Alerts
Overlay
Change
Events
Health
Score
Line

9. 99
Product Overview: All Metrics
 Compare across different metrics and visualize side-by-side

10. 1010
Agenda
 Introduction to vCenter Operations Management Suite
 Real world troubleshooting scenarios
 Q&A

11. 1111
Day in the Life of an Admin
What happened
at Sunday 9 am?
What’s going on
right now?
What do I need
in three months?
Alerts
All Metrics
Symptom Summary
Explore Find Alert
Details
All Metrics
What-If
Reports

12. 1212
Demo

13. 1313
Agenda
 Introduction to vCenter Operations Management Suite
 Real world troubleshooting scenarios
 Q&A

14. 1414
Other VMware Activities Related to This Session
 HOL:
HOL-SDC-1301
Applied Cloud Operations
 Group Discussions:
VCM1002-GD, VCM1004-GD
Cloud Operations with Hicham Mourad or Sam McBride

15. THANK YOU

17. How to Troubleshoot VM Performance Issues Across
Applications, Infrastructure and Storage Using
vCenter Operations Management
(Live Demonstration!)
Praveen Kannan, VMware
Samuel McBride, VMware
VCM5169
#VCM5169

18. 1818
Backup Slides

19. 1919
Key Concepts: HEALTH – Immediate issues
 Workload
• Measures demand for resource vs. effective capacity
• Low number is Good – Object has resources it needs
 Anomalies
• Measures stats that are outside of their "normal",
trended ranges based on self-learns behavior
• Low anomalies is Good - less chance of problem
 Faults
• Problems based on Hardware failures, HA issues etc.
• Low number is good – less issues!
Health: combines Workload, Anomalies and Faults to help admins
react to service impacting issues that need to be resolved immediately

20. 2020
Key Concepts: RISK – Future Issues
 Time remaining
• Time left before resources are exhausted
• High number is good – enough capacity to meet
 Capacity remaining
• How many more VMs can I fit with what I have
• High number is good – no need to provision more
capacity immediately
 Stress
• Patterns of long-term or chronic strain
• Low number is good - resources are not strained
Risk: combines the scores of Time remaining, Capacity remaining and
Stress to help admins be proactive about building problems

21. 2121
Key Concepts: EFFICIENCY – Opportunities to Optimize
 Waste
• Shows reclaimable waste - idle, over-sized and over-
provisioned resources
• Low number is Good – indicated low wastage
 Density
• Compares current vs. optimal consolidation ratios of
VM, CPU and memory
• High number is good – indicates efficient use without
impacting performance
Efficiency: combines Waste and Density to highlight how to save cost
and maximize the use of resources.