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SAP Solution Manager for CIOs

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SAP Solution Manager for CIOs

  1. 1. CIO Challenges.<br />Running an SAP Landscape efficiently.<br />Tony de Thomasis<br />NetWeaver Practice Lead<br />Acclimation<br />
  2. 2. The complexity gap<br /> 79% of CIO’s surveyed saw complexity increasing coupled with a larger “complexity gap” than prior years<br />
  3. 3. Addressing the complexity gap<br />Solution Manager can be used to address the “complexity gap” and reduce operational costs by introducing industry best practices.<br />In this presentation I will explain why the CIO should deploy Solution Manger functionality in small steps.<br />
  4. 4. CIO Challenges<br />
  5. 5. Pain points<br />
  6. 6. Foundation Items<br />Scope<br /><ul><li>Ensure the Solution Manager infrastructure is scalable
  7. 7. Patching Solution Manager to current support levels
  8. 8. Deploy Diagnostic Agents for satellite systems
  9. 9. Consider a Production and non-Production Solution Manager landscape.
  10. 10. Can you back up and restore quickly?
  11. 11. Start with a Solution Manager knowledge improvement program
  12. 12. Ramp-up Knowledge Transfer (RKT)
  13. 13. Expert guided Implementation (EGI)</li></ul>Goal<br /><ul><li>Good foundation for infrastructure and knowledge</li></li></ul><li>Operational Excellence<br />Scope<br /><ul><li>Self service reports to build “focus areas” of interest
  14. 14. EarlyWatch Alert Reports (EWA)
  15. 15. Service Level Reports with sensible KPI trending (SLR)
  16. 16. Security Optimization Report (SOS)
  17. 17. Business Process Analysis (BPA)
  18. 18. Transport Execution Analysis (TEA)
  19. 19. Data Volume Management (DVM)
  20. 20. IT Performance monitoring using BEx
  21. 21. Central Alerting and Monitoring
  22. 22. Daily system checks </li></ul>Deliverable<br /><ul><li>Input for ITIL based support processes</li></li></ul><li>Strategic Items <br />Scope<br /><ul><li>Batch management using Redwood CPS
  23. 23. Change Control using ChaRM
  24. 24. Root Cause Analysis using CA Wily Introscope
  25. 25. Output management
  26. 26. Client side management using BMC AppSight
  27. 27. Test Management using Test Automation Optimisation
  28. 28. CIO Dashboards using BI4 </li></ul>Deliverable<br /><ul><li>Support cost reduction driven by innovation</li></li></ul><li>The future<br />Solution Manager 7.1 in ram-up (GA August)<br />Improved monitoring and alerting<br />Improved user interface<br />Wizard based configuration tools<br />Manage SAP and non-SAP systems from Solution Manager<br />Improved testing and change management features <br />IBIS Reverse Business Engineering capabilities<br />Upgrade roadmap<br />CIO dashboards<br />Enhanced Business Blueprint<br />
  29. 29. Learning Opportunities<br /><ul><li>www.service.sap.com/rkt-solman (many hours free tuition)
  30. 30. http://service.sap.com/solutionmanager (broadcasting series)
  31. 31. wiki.sdn.sap.com/wiki/display/SM (Solution Manager wiki)
  32. 32. www.sdn.sap.com/irj/scn/forums (Solution Manager Forum)
  33. 33. www.service.sap.com/diagnostics (Wily Information)
  34. 34. http://tinyurl.com/ygcgyy6 (SAP Help)
  35. 35. http://tinyurl.com/yk84kq6 (Wily website)
  36. 36. http://tinyurl.com/yldpbjr(Expert Guided Implementation)
  37. 37. http://tinyurl.com/yh5emj7 (SolMan starter pack)
  38. 38. http://tinyurl.com/yf5f8mj (SolMan preparation service)
  39. 39. http://www.sdn.sap.com/irj/sdn/alm (ALM on SCN)</li></li></ul><li>www.acclimation.com.au<br />Follow me at:<br />www.twitter.com/c821311 <br />

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