Kaseya Connect 2011 - Roadmap

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Kaseya Connect 2011 - Roadmap

  1. 1. Enterprise Class IT For Everyone<br />Mark Sutherland & Bob Davis<br />
  2. 2. KaseyaConnect 2011<br />
  3. 3. This Quarter Highlights <br />Image Deployment<br />Mobile Device Management<br />KAV 1.2<br />KES w/ AVG 2012<br />Desktop Policy w/vPro<br />
  4. 4. vPro<br />
  5. 5. Important New Capabilities<br />…Shipping right away<br />Service Desk 1.3<br />Service Billing<br />Directory Services<br />Policy Management<br />
  6. 6. PSA Integration – Sneak Preview<br />Supports all major PSA’s with one module<br />Connectwise (GA in June)<br />Autotask (Q3)<br />Tigerpaw (Q3)<br />Fully supported by Kaseya; Freely available<br />Top features:<br />Synchronization of customers, staff, tickets<br />Two way ticketing<br />Unique ability to control synchronization and mapping<br />Dashboard to monitor integration and exceptions<br />
  7. 7. Kaseya Certification ProgramAvailable beginning May 15<br />The Certification Program:<br />Formal recognition of a level of proficiency in the knowledge and practice of the Kaseya platform<br />Theory and Practice on the Kaseya Core<br />The Value to the Customer<br />The certificate holder makes eligible the company for immediate Priority Support<br />Access to Priority Support<br />Immediate access to Level 2 support <br />More benefits to come… <br />
  8. 8. Expanded Vertical Focus<br />
  9. 9.
  10. 10. Performance<br />Logon speed 4x faster<br />Live Connect 2x faster<br />Live Connect plugin manager<br />Database queries<br />Agent checkins<br />IE9 goes native (no compatibility mode)<br />
  11. 11. Quick-View<br />
  12. 12. Quick Monitor<br />
  13. 13. SSH<br />
  14. 14. VPN via Live Connect<br />
  15. 15. Second Half of 2011<br />Advanced Scripting<br />SMS alert notifications<br />Next generation scale expansion<br />Monitoring<br />Dashboards<br />Auto configuration<br />Content extension<br />Custom Reports<br />
  16. 16. Custom Reports<br />
  17. 17. KaseyaConnect 2011<br />
  18. 18. Enterprise Class IT For Everyone<br />Mark Sutherland & Bob Davis<br />

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