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3 Fail-Proof Parts of
an Upskilling
Strategy
A P R O V E N S T R AT E G Y B Y A N M A R K E T -
L E A D I N G L E A R N I N G S I M U L AT I O N
P L AT F O R M
Skills Management in the Talent Landscape
If skills are the new currency, then we need an objective way to measure and
develop skills proficiency at scale
Objective Skills Measurement and Development enables better Talent Management
Recruitment Learning &
Developmen
t
Talent
Optimization
Skills Assessment &
Development
Giving HCM an edge:
● Skills-based recruitment
● Skills-based learning
recommendations
● Skills-based talent
optimization
Importance of Human Skills
• For career progress
• For retention
• For transformation
“The only source of sustainable competitive advantage is an organization’s ability to collectively learn, unlearn, and
relearn faster than the competition.”
Workplace Learning: How to Build a Culture of Continuous Employee Development - Nigel Paine - 2019
Human &
Business
Skills
Technical
Skills
1. Learner
Engagement
Delight your Learners
Lower performing
companies offer
learning that is:
• Not relevant
• Not personalized
• Not engaging
High performing companies offer learning
opportunities that are:
• Relevant
• Personalized
• Engaging
Situational
 Immerses in an authentic job-relevant situation
Active
 Actively makes a series of decisions
Emotional
 First Person - experiences the impact of their choices
Immersive Learning
Takeaways:
How to improve learner engagement
1. Put people into day-to-day realistic situations
2. Use immersive experiences
3. Be crystal clear on skills
2. Skill
Measurement
How We Measure Effectiveness
Measuring Skill Change
o Automated skill measurement
● Objective
● Verifiable
o Learner view of progress and closing skill gaps
o Drill down into critical behaviors
Leverage New Skills
Data
Identify lower performing skills and focus
learning and development efforts on bringing
learners to required skills levels
Takeaways:
How to use data to improve
effectiveness
1. Identify lower performing skills
2. Learner development through practice
3. Organizational development using data
3. Scaling
Immersive Learning
Right Method for the Right Application
Turning Knowledge into Skill
Using behavioral data to optimize learning tracks and ensure all learners achieve competency
Result
• Seat Time savings and reduced
training cycle time
• Better Learner Experience* ,
increased engagement &
satisfaction
• Badges evidenced by skills
assessment
* “Learner Experience” combines learner satisfaction, relevance to learner’s role, and the learner’s ability to transfer the skills they have learned back onto the job
Takeaways:
How to design for
scalability
1. Personalization of learning tracks
2. Mindset change for Instructional
Designers
3. Adaptation for different cultures
Thank You

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3 fail proof parts of an upskilling strategy

  • 1. 3 Fail-Proof Parts of an Upskilling Strategy A P R O V E N S T R AT E G Y B Y A N M A R K E T - L E A D I N G L E A R N I N G S I M U L AT I O N P L AT F O R M
  • 2. Skills Management in the Talent Landscape If skills are the new currency, then we need an objective way to measure and develop skills proficiency at scale Objective Skills Measurement and Development enables better Talent Management Recruitment Learning & Developmen t Talent Optimization Skills Assessment & Development Giving HCM an edge: ● Skills-based recruitment ● Skills-based learning recommendations ● Skills-based talent optimization
  • 3. Importance of Human Skills • For career progress • For retention • For transformation “The only source of sustainable competitive advantage is an organization’s ability to collectively learn, unlearn, and relearn faster than the competition.” Workplace Learning: How to Build a Culture of Continuous Employee Development - Nigel Paine - 2019 Human & Business Skills Technical Skills
  • 5. Delight your Learners Lower performing companies offer learning that is: • Not relevant • Not personalized • Not engaging High performing companies offer learning opportunities that are: • Relevant • Personalized • Engaging
  • 6. Situational  Immerses in an authentic job-relevant situation Active  Actively makes a series of decisions Emotional  First Person - experiences the impact of their choices Immersive Learning
  • 7. Takeaways: How to improve learner engagement 1. Put people into day-to-day realistic situations 2. Use immersive experiences 3. Be crystal clear on skills
  • 9. How We Measure Effectiveness
  • 10. Measuring Skill Change o Automated skill measurement ● Objective ● Verifiable o Learner view of progress and closing skill gaps o Drill down into critical behaviors
  • 11. Leverage New Skills Data Identify lower performing skills and focus learning and development efforts on bringing learners to required skills levels
  • 12. Takeaways: How to use data to improve effectiveness 1. Identify lower performing skills 2. Learner development through practice 3. Organizational development using data
  • 14. Right Method for the Right Application
  • 15. Turning Knowledge into Skill Using behavioral data to optimize learning tracks and ensure all learners achieve competency Result • Seat Time savings and reduced training cycle time • Better Learner Experience* , increased engagement & satisfaction • Badges evidenced by skills assessment * “Learner Experience” combines learner satisfaction, relevance to learner’s role, and the learner’s ability to transfer the skills they have learned back onto the job
  • 16. Takeaways: How to design for scalability 1. Personalization of learning tracks 2. Mindset change for Instructional Designers 3. Adaptation for different cultures