This document discusses benefits and issues of eBusiness. It lists 5 benefits as competitive edge, global accessibility, establishing a brand name, capturing large markets, and exclusive strategic alliances. It also lists 5 issues as cost of development being high, chance of failure, systems becoming obsolete, lack of initial support services, and shortage of skills. It then provides examples of how eBusiness concepts could help address global problems related to poverty by discussing eEducation, eHealth, and enabling online charities, help, support and donations.

1. eBusiness Benefits and Issues
UpekhaVandebona
upe.vand@gmail.com

2. Competitive Edge
Culture &
Leadership
Positive
Global
Accessibility

3. Channel Conflict
Shortage of skills Security Attacks & Frauds &
Reliability &Trust
Physical Customer
interaction
Lack & Cost of ICT
Infrastructure
Regulations
Negative
Customer
Acceptance
Suitability
Pricing Models
Next Pg.
Information
Brokering

4.  Situation when a producer or supplier
bypasses the normal channel of distribution
and sells directly to the end user.
 Selling over the internet while maintaining a
physical distribution network is an example of
channel conflict.
http://en.ecommercewiki.info/risk_managem
ent/channel_conflicts

5. State five (5) benefits and five (5) problems /
issues of eBusiness.

6. 2013- 4. (a) State five (5) benefits and five (5)
problems / issues of eBusiness.
(20 Marks)
Benefits
- Chance to capture large
markets
- Establishing a brand name
- Exclusive strategic alliances
- Global Accessibility
-Competitive Edge
Issues
- Cost of developing
initiative is usually very
high
- Chance of failure is high
- System may be obsolete as
compared to second wave
arrivals
- No support services are
available at the beginning
- Shortage of skills

7.  Commerce → eCommerce
 Business → eBusiness
 Learning → eLearning
 Government → eGovernment
eTransformation

8. Reengineering the Corporation - Book by James A. Champy and Michael Martin Hammer - 1993
2011 – 2. (a) Briefly describe what are the disruptive technologies have paved the way for
eBusiness (20 Marks)

9. List down the ways eBusiness concepts could
be used to resolve global problems related to
poverty and disparity of resources between the
wealthy countries and the poor countries.
(10 Marks)

10. 2013- 4. (e) List down the ways eBusiness
concepts could be used to resolve global
problems related to poverty and disparity of
resources between the wealthy countries and
the poor countries. (10 Marks)
eEducation *
eHealth *
Charities , Help and Support ,and
Donations on Online

11. Customer
Customer
Customer
Information
Officer
Information
Officer
Information
Officer
Business
Information

12. Customer
Customer
Customer
Information
Officer
Business
Information