Tyson Havron is an IT professional with over 15 years of experience providing first, second, and third tier technical support across various operating systems, platforms, and applications. He has held roles such as IT manager, systems administrator, and technical analyst for organizations including Cameron University, the US Department of Defense, and Visuabox Solutions. Havron has multiple technical certifications including MCSA, Security+, and CompTIA, and holds a bachelor's degree in both Information Technology and Management Information Systems from Cameron University.

1. T Y S O N H A V R O NT Y S O N H A V R O N
317.975.9330 - tysonhavron@sbcglobal.net - Carmel, Indiana
Technically astute IT professional who specializes in providing high quality, responsive 1st, 2nd, and 3rd
tier IT support. Consistently proven expertise working & managing projects in Windows, Unix,
Android/iOS/BB, Netwk, DB’s, WebDev, SaaD, VTC, Plant.
| | E X P E R I E N C E| | E X P E R I E N C E
Visuabox Solutions – Web Dev, SEO, SaaD, IT/IA Consultant, Audio/Video
Production
Supply needed solutions to businesses and services that seek improvements and modifications to
System,
Application, and Marketing Infrastructure. Use the clients vision to market using SEO practices resulting
in significant traffic and visibility improvements. Planning, researching, testing, implementing and
analyzing new systems, patches/upgrades, applications and migrations (Server, OS’s, Apps – Office
365/SCOM/SCCM). Provide Cyber Security consulting – Pentesting and vulnerability assessment
Potawatomi Training, LLC - SysAdmin
Day-to-day management of Active Directory, O365, Sharepoint, SCCM and all other IS deployed across
the enterprise network; Utilize Powershell, VBScript, Python, bash, Java, JavaScript, PHP, etc as tools for
any potential SysAdmin responsibilities. Create IA Standards and Policy guides of vulnerabilities,
inventoried data center, mapped power phases using Visio to prepare disaster recovery guides & SOP’s
detailing recovery procedures. Participated in training of new recruits and support services. Coordinated
with teams for delivery of scalable Office 365 programs and support. Implemented content migration tasks
and user end services.
Cameron University - IT Manager & VTC Supervisor
Manage & supervise 10-20 employees as they worked under me at the university. Daily duties included
Project Management, Video Teleconference configuration and administration, Windows Server,
Sharepoint, and Exchange Administration. Deploying updates and packages across enterprise, planned
and initiated Windows 7 migration, implemented hybrid Office 365 infrastructure.
AT&T/COLLABERA – Senior Networking & Telecom Analyst
Provided technical support and guidance to field technicians who are diagnosing, troubleshooting,
repairing and installing complex Uverse/DSL circuits. Involved in technician training. Provide support to
users where the product is highly technical or sophisticated in nature. Work on complex problems where
analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within
broadly defined practices and policies in selecting methods, techniques, and evaluation criteria to
obtaining results and isolate issues.

2. US Department of Defense - Enterprise System Administrator/DC Manager
Developed, tested, installed and maintained Info. Systems and a wide variety of associated support
systems and software. Managed Active Directory and GPOs. Suggested improvements for existing
SharePoint environment. Assisted in administration of O365 issues utilizing Admin center. Managed
document libraries and site collections on regular basis. Prepared enterprise lists like site creation and
issue resolutions. Identified and developed networking requirements, to include hardware configurations,
types and extent of data access, system security and protection, and interface and interoperability with
other networks and system architectures. Assisted with DIAG and DIACAP accreditation in 2011, Fort
Sill was in the top percentile on security practices. Created backup plans, disaster recovery, software
redundancy, ARMY GOLD DISK, IAVA's, server services, registry key to prevent vulnerability.
| | E D U C A T I O N| | E D U C A T I O N
Cameron University - Bachelor's degree, Information Technology 3.2 GPABachelor's degree, Information Technology 3.2 GPA
Cameron UniversityCameron University - Bachelor's degree, Management Information Systems 3.2 GPA- Bachelor's degree, Management Information Systems 3.2 GPA
•• Graduated in the top 10% of Computing and Technology graduates. Was selected asGraduated in the top 10% of Computing and Technology graduates. Was selected as
project manager for IT & MIS Capstone projects throughout my journey at Cameronproject manager for IT & MIS Capstone projects throughout my journey at Cameron
University. I was often tasked with conducting multiple presentations for a professionalUniversity. I was often tasked with conducting multiple presentations for a professional
audience of board & council members, university deans and chairs, as well as peers in myaudience of board & council members, university deans and chairs, as well as peers in my
field of study.field of study.
Cameron University -Cameron University - Associate of Science (AS), Applied Technology, 3.2Associate of Science (AS), Applied Technology, 3.2
| | C E R T I F I C A T I O N S| | C E R T I F I C A T I O N S
MCSA – Enterprise Desktop Administration
Prometric, Microsoft ID: 8250329 [Certification Number: D993-7171]
April 2012 – Present
Microsoft Certified Technology Specialist - Windows 7, Configuration
Prometric, Microsoft ID: 8250329 [Certification Number: D241-4797]
April 2011 – Present
Microsoft Certified IT Professional
Prometric, Microsoft ID: 8250329 [Certification Number: D427-0107]
July 2011 – Present
CompTIA Security +
Pearson VUE, Career ID: COMP0001020058694 [Code:8319333DQHB15TRR]
February 2010 – Present
Civilian Education System - Leadership Course - Department of Defense
November 2011 – Present
Leading with Emotional Intelligence - lynda.com, License 87C5BF

3. July 2015 – Present
Tyson Havron – LinkedIn