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Using improvisation theater to learn and
              practice business English
Networking
Use of business English during networking events and opportunities, for
                           example at conferences, parties and airports
Business meetings
Business English is vital in various types of business meetings, for example with
                                         customers, suppliers and regional bosses
Presentations
Do presentations in business English for an international audience
Job interview
Applying for an international job where business English is one of the
                                                        requirements
Customer service
Dealing with complaints from international customers in business English
Slow progress over time due to:   Fear of making mistakes
Fast progress with our course:   PRACTICE, PRACTICE, PRACTICE
   Our philosophy is that students need to
    practice in order to make quick progress

   We are aware that students are often afraid to
    practice, because they are embarrassed to
    make mistakes

   Using the methods of impro theater our
    students can practice their business English
    without fear of making mistakes
   Our motto is “Don’t think, just talk”

   With our exercises we challenge our students
    to stop thinking about what to say and focus
    on communicating

   All our exercises are based on improvisation
    theater, therefore our students are invited to
    respond to the situation and “just talk”
   Our role is that of a coach

   A coach is not a teacher. We are not teaching
    English. We help people train and practice

   We provide a positive environment, where
    mistakes don’t matter (For example in our
    role as coach we are not interested in
    pointing out our students’ mistakes)
   Impro makes students focus on the situation,
    not on trying to speak “perfect” English

   Improvised situations mimic real-life and are
    more realistic than classrooms and help
    students “forget” that they are in class

   Impro is about paying attention and
    contribute, not about being perfect

   Impro stimulates playfulness
   10   minutes: introduction
   15   min: impro warm-up exercises
   25   min: improvised business situations 1
   10   min: break
   30   min: improvised business situation 2
   20   min: reflection
   10   min: closing

   Total: 120 minutes (2 hours)
   Word At A Time:
    ◦ Students stand in a circle, and proceed to tell a story one
      word at a time. This game develops the ability to speak
      the first word that comes into your head.
    ◦ In order, the dialogue come out like this as an example –
        “There” – spoken by the first person,
        “was” – said by second person,
        “once” - third person,
        “a” - fourth person,
        “child” - fifth
        “named” – sixth,
        “Miguel” - seventh person …
   During our course we practice with our
    students the following business situations:
    ◦   Networking and small talk
    ◦   Sales meeting with foreign client
    ◦   Business performance conversation with boss
    ◦   Job interview
    ◦   Meeting with bank about business financing
    ◦   Dealing with a customer complaint
    ◦   Price negotiation with a supplier
   We are looking for employers with an interest
    in sponsoring business English skills for their
    employees

   Our students are typically at intermediate
    level of English and need practice in order to
    advance

   Group size during our course is typically 4-6
    students
   Our method is not a
    classroom method

   We do not “teach”
    business English

   We do not give
    instructions
   We create
    opportunities for
    practice

   We have fun, we
    laugh

   In a playful way our
    students actually use
    business English in
    realistic role plays
   Lucho Herrera

   Peruvian
   37 years
   More than 15 years
    experience in
    management, shipping
    and foreign trade
   Experienced actor and
    impro-teacher
   Teacher at UPC and
    Cenfotur
   Lived in United States,   Lucho Herrera
    fluent in Spanish,
    English and German
   Jeroen Prinsen

                    Dutch
                    36 years
                    10 years experience in
                     corporate finance and
                     HR
                    Experienced language
                     teacher
                    Teacher at Universidad
                     Científica del Sur
                    Lived in United
                     Kingdom, fluent in
                     English, Spanish and
Jeroen Prinsen       Dutch
lucho@totalenglish.pe / 99 01 96191 (Lucho)
jeroen@totalenglish.pe / 99 46 74074 (Jeroen)

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Total English - Language Coaching

  • 1. Using improvisation theater to learn and practice business English
  • 2. Networking Use of business English during networking events and opportunities, for example at conferences, parties and airports
  • 3. Business meetings Business English is vital in various types of business meetings, for example with customers, suppliers and regional bosses
  • 4. Presentations Do presentations in business English for an international audience
  • 5. Job interview Applying for an international job where business English is one of the requirements
  • 6. Customer service Dealing with complaints from international customers in business English
  • 7. Slow progress over time due to: Fear of making mistakes
  • 8. Fast progress with our course: PRACTICE, PRACTICE, PRACTICE
  • 9. Our philosophy is that students need to practice in order to make quick progress  We are aware that students are often afraid to practice, because they are embarrassed to make mistakes  Using the methods of impro theater our students can practice their business English without fear of making mistakes
  • 10. Our motto is “Don’t think, just talk”  With our exercises we challenge our students to stop thinking about what to say and focus on communicating  All our exercises are based on improvisation theater, therefore our students are invited to respond to the situation and “just talk”
  • 11. Our role is that of a coach  A coach is not a teacher. We are not teaching English. We help people train and practice  We provide a positive environment, where mistakes don’t matter (For example in our role as coach we are not interested in pointing out our students’ mistakes)
  • 12. Impro makes students focus on the situation, not on trying to speak “perfect” English  Improvised situations mimic real-life and are more realistic than classrooms and help students “forget” that they are in class  Impro is about paying attention and contribute, not about being perfect  Impro stimulates playfulness
  • 13. 10 minutes: introduction  15 min: impro warm-up exercises  25 min: improvised business situations 1  10 min: break  30 min: improvised business situation 2  20 min: reflection  10 min: closing  Total: 120 minutes (2 hours)
  • 14. Word At A Time: ◦ Students stand in a circle, and proceed to tell a story one word at a time. This game develops the ability to speak the first word that comes into your head. ◦ In order, the dialogue come out like this as an example –  “There” – spoken by the first person,  “was” – said by second person,  “once” - third person,  “a” - fourth person,  “child” - fifth  “named” – sixth,  “Miguel” - seventh person …
  • 15. During our course we practice with our students the following business situations: ◦ Networking and small talk ◦ Sales meeting with foreign client ◦ Business performance conversation with boss ◦ Job interview ◦ Meeting with bank about business financing ◦ Dealing with a customer complaint ◦ Price negotiation with a supplier
  • 16. We are looking for employers with an interest in sponsoring business English skills for their employees  Our students are typically at intermediate level of English and need practice in order to advance  Group size during our course is typically 4-6 students
  • 17. Our method is not a classroom method  We do not “teach” business English  We do not give instructions
  • 18. We create opportunities for practice  We have fun, we laugh  In a playful way our students actually use business English in realistic role plays
  • 19. Lucho Herrera  Peruvian  37 years  More than 15 years experience in management, shipping and foreign trade  Experienced actor and impro-teacher  Teacher at UPC and Cenfotur  Lived in United States, Lucho Herrera fluent in Spanish, English and German
  • 20. Jeroen Prinsen  Dutch  36 years  10 years experience in corporate finance and HR  Experienced language teacher  Teacher at Universidad Científica del Sur  Lived in United Kingdom, fluent in English, Spanish and Jeroen Prinsen Dutch
  • 21. lucho@totalenglish.pe / 99 01 96191 (Lucho) jeroen@totalenglish.pe / 99 46 74074 (Jeroen)