1. Tonya R Voris
3894 S Cedar Creek Way,
New Palestine, IN 46163
Cell: (317)- 507-4158
Email: Trvoris@gmail.com
QUALIFICATIONS:
 Licensed in Property and Casualty and Life and Health
 Work well without supervision
 Knowledgeable in a diverse group of computer programs
 Ability to prioritize and remain focused on the essence of an issue
 Excellent with customer service
 Skilled at learning new concepts quickly while working well under pressure
 Type 40 WPM
EXPERIENCE:
03/15/12-Present State Farm Insurance Indianapolis, Indiana
Licensed Agent in Property and Casualty 4/23/2012
Licensed Agent in Life and Health 10/4/2012
 Managed phones
 Customer Service
 Writing of Policies
 Beginning of Day Office Activities
 Bank Deposits
 Maintaining QuickBooks
 Prospecting new clients
 Some Sales Force Training
10/24/12 -03/10/12 Marsh Supermarkets Pendleton, Indiana
Office Clerk
 Handling of Deposits/Change orders
 Managed phones
 Customer Service
 Overseeing front end flow of business
 Maintaining accurate sales data for store
8/31/09 -10/-21/11 Indianapolis Public Schools Indianapolis, Indiana
Special Education Assistant/Yearbook Editor
 Assisted teacherin maintaining classroom
 Assisted with instructional time with students who needed one on one assistance
 Created and managed yearbook and fundraising for the book
2006-Present Block Party Amusements Fortville, Indiana
Administrative Assistant /Clerical Assistant
 Managed office documentation
 Create and maintain business website
 Development of all flyers and advertisements for company
 Work with social media to promote business
2002-2009 Calvary Christian School Indianapolis, Indiana
Technology Instructor/Marketing Assistant
 Developed a Technology/Business programfor the school

2. Including: Microsoft Office, Keyboarding, InDesign, Accounting 1
 Developed and maintained a website
 Created and edited Yearbook
 Maintained student attendance records
1996-1998 Kid’s Zone Childcare Noblesville, Indiana
Administrator
 Marketing
 Answered incoming calls and took accurate messages
 Payroll
 Oversaw enrollment of new students
 Oversaw daily staffing of facility
EDUCATION:
May 2005 Masters of Education in Curriculum and Instruction
University of Phoenix-GPA 3.8
May 1997 Bachelor of Science-In Business Administration
Indiana University-Indianapolis, IN GPA 2.4
May 1989 Martinsville High School-Business Concentration
Martinsville, Indiana
Reference available upon request