"Back to the Future - start planning from your vision, instead of from your present." That was the title of a keynote I delivered to +200 CIOs at the CIO Asia conference themed "Digital Disruption" in Singapore. For the recording: https://www.linkedin.com/pulse/back-future-ton-dobbe-1

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Back to the Future
Start planning from your vision,
instead of from your present
“
”Ton Dobbe, Chief Evangelist

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In the old days….

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Digital
is changing
the world…

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Doing
Nothing…
… is not an
option...
Declining
Customer loyalty
Loosing the
war of talent
Inability to meet top /
bottom line expectations
Risk of becoming
irrelevant

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Your task - Driving Digital transformation
19-May-17

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Your task - Driving Digital transformation
19-May-17

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How…?

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Aligning People, Process and Culture… perfectly
19-May-17
Levelofempowerment
Level of maturity
Connect your
people with their
purpose through
digital project
portfolio
Move faster with
end-to-end digital
experiences and
processes
Envision how
digital technology
can help you
outperform
competition
Integrate digital
into strategic
plans for growth
and customer
engagement
STANDARDIZE OPTIMIZE PREDICT DRIVE

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Back to the Future
Start planning from your vision, instead of from your present
19-May-17
Levelofempowerment
Level of maturity
Connect your
people with their
purpose through
digital project
portfolio
Move faster with
end-to-end digital
experiences and
processes
Envision how
digital technology
can help you
outperform
competition
Integrate digital
into strategic
plans for growth
and customer
engagement
STANDARDIZE OPTIMIZE PREDICT DRIVE
Rethink
Customer value
Rethink Impact
Rethink Scale
Rethink Speed

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Rethinking Speed

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Inability to create a
culture of Innovation,
yield quick wins and
wow moments
“
”
19-May-17
Source: Deloitte, 2016-2017 CIO survey

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Why?
Unit4 Business World19-May-17
“X”
Millions
per year
Making the change Tuning the change
Time
Cost of
Business
Disruption
CostinMillions
$2.5M
$500M
$533K per year
1 Decreased Stock Price
2 Missed opportunity for, or delayed an acquisition
3 Lost market share
4 Delayed product launch or increased product time to market
5 Drop in customer satisfaction
6 Payment of fines for non-compliance
7 Delayed cost reduction plans
8 Decreased operational efficiency caused
9 Decreased decision-making efficiency caused
Labour cost

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What if…..
your organizationwould have
no technical limits to
how fast it could introduce
new sound business ideas
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Making the difference in… Fighting Disruption
19-May-17 Unit4 Business World
Top-to-bottom turn-around case
of leading +8000FTE postal organization
The challenge:
10% decline postal market, new competition due to
business model shift (letter to parcel and off-line to on-
line), plus aggressive growth expectation Bank Division in
a sector undergoing massive digital disruption.
The risk: Becoming irrelevant
The requirement:
1.Get leaner and rationalize on cost
2.Become faster and better (more personalized)
3.Become agile to Innovate & Transform
The result:
“Running literally ‘millions’ cheaper and enabling each
unit to change as fast and radical as they need to without
losing control or being dependent on scarce and
expensive IT resources”
In business for people.Proprietary and Confidential
Unit4’s Business World ERP platform is an enabler of
our transformation program, and a pillar for our future
competiveness. It’s the platform we needed to be nimble. It
has introduced a culture change in the Finance group that
has rippled across the entire organization; it enables us to
drive for growth, profitability and market leadership at the
pace we set without holding us back.
David Walsh, CEO
“
”

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Rethinking Scale

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too much time and
effort spent on not
doing enough of the
right thing…
... or not doing them at all!
“ 56%
of global CFO’s
cannot focus on strategic
priorities because time
spent on compliance,
controls, cost
”
19-May-17
Source: The DNA of the CFO, EY, 2016

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Inability to focus
on true “customer”
experience
“
61%
of any persons’
work week is
“wasted”
”
Source: Worktask, November 2016

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Everything that’s
rule based can
be automated…
And bots are
the ultimate
candidates

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Just imagine you’d be in the CFO’s role tomorrow….
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Compliance Performance
Accurate Data
Managed Risks
Compliant Reports
Continuous Growth
Shareholder Value
24/7 Insight

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How much would you help your
business grow if you’d have technology
that removed all the non-value adding
tasks across your staff?
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Meet Wanda, your new
Digital Assistant

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Rethinking Impact

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What if bots became the
brand-face of your company…
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Inability for students
to spend enough time
on studying due to
complexity of admin
“ 73%
of students:
“University, improve
your digital strategy!”
”
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Source: DJS Research, April 2016

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…What if bots became your Student Assistant…
…even before they have started…

26. 5/19/17

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Levelofempowerment
Level of maturity
Automated
self-service
model
Efficient
process
execution
Flexible
real-time
analysis
Structured
finance
procedures
STANDARDIZE OPTIMIZE PREDICT DRIVE
Rethink
Customer value
Rethink ImpactRethink ScaleRethink Speed
Back to the Future
Start planning from your vision, instead of from your present

28. We power
people-centric
organizations
in the digital age