Presentation for UiPath Community Event in Kuala Lumpur Chapter covering UiPath Action Center and UiPath Apps put together to automate human-in-the-loop processes. Presentation introduces UiPath Action Center and UiPath Apps, as well as shows you how you can build automation using both UiPath Automation platform modules. Event video available: https://youtu.be/PjezuYATd4Q

1. UiPath Action Center
and UiPath Apps
Human-in-the-Loop Perfected !

2. 2
Tomasz Gaczynski Juveria Siddiqui
Your Hosts
RPA Pre-sales Manager,
UiPath Malaysia
Senior Analyst, BASF
UiPath MVP

3. 3
Attended or unattended automation?
How about both?
UNATTENDED ROBOT
The key to maximized cost and
performance benefits for any variety
of back-office activities
ATTENDED ROBOT
Delivering high productivity and low
handling times in service desk, help
desk, and call center activities
FOR ACTIVITIES WHERE HUMAN INPUT IS REQUIERED
RESIDES ON EMPLOYEE’S WORKSTATION
TRIGGERED ONLY WHEN NEEDED
UNDER YOUR DIRECT CONTROL AND SUPERVISION
DEPLOYED BY ORCHESTRATOR
RUNS EFFICIENTLY IN BATCH MODE
FOR MATURE PROCESSES AND HIGH VOLUMES
OPERATES WITHOUT HUMAN TOUCH

4. 4
Ways Humans and Robots can Work Together
No Robots
Attended,
On Demand
Attended,
In Tandem
Hybrid
Partially
Unattended
Fully
Unattended
Human involves
Robot at defined
intervals
Human on computer
with Robot process
in background
Attended process
uses human’s
computer to kick
off unattended
background process
Human sets the
stage for the
unattended process
to work
100% unattended
automation
Examples:
All work is manual
Examples:
Call center robot pulls
info into agent system;
saves retyping so
agent focuses on
customer
Examples:
HR Robot works with
onboarding team to
provision
a new employee
Examples:
Service Rep turns on
Robot to delete
customer data from
multiple databases as
part of a GDPR "right to
forget" request
Examples:
Robot polls a network
drive for files to process
Examples:
Robot processes
invoices
Robot loads data into a
system like SAP
Human Attended Robot Unattended Robot

5. 5
UiPath End-to-End Enterprise Automation Suite
From discovering to measuring your automation. Everything you need in one platform
Automation Hub
Task/Process Mining
Task Capture
Studio/StudioX/StudioPro
Document Understanding
Robots
AI Robots
Apps
Action Center
Chatbots
Insights
Orchestrator
(on-Prem/Cloud)
AI Fabric
Discover
Organically and
scientifically discover
automation opportunities,
powered by AI
Build
Democratize the design
of automations, from
the simple to the
complex
Manage
Deploy and manage
automations
Run
Robots work with your
application stack to
carry out automations
Engage
The system of
engagement for
humans and robots
working together
Measure
Align RPA operations
with strategic business
outcomes with powerful,
embedded analytics

6. 6
Attended Robot
Human-in-the-Loop. Attended Automation
UiPath
Assistant
Obtain
Transaction
Data
Data
Extraction
0.9+
Desktop
Validation
Station
Transaction
Approval
1000
Desktop
Approval
Form
Transaction
Posting
User’s Workstation
Initiate process Validate extraction results Review or Approve

7. 7
Physical/VM/Cloud Server
Unattended Robot
Human-in-the-Loop. Unattended Automation challenge
Obtain
Transaction
Data
Data
Extraction
0.9+
Transaction
Approval
1000
Transaction
Posting
User’s Workstation
Initiate process Validate extraction results Review or Approve
UiPath
Assistant
Desktop
Validation
Station
Desktop
Approval
Form
Attended Robot
not installed
Desktop Validation
Station not available
Approval is
centralized

8. 8
Physical/VM/Cloud Server
Unattended Robot
Human-in-the-Loop. Unattended Automation solution
Web Browser
Obtain
Transaction
Data
Data
Extraction
0.9+
Transaction
Approval
1000
Transaction
Posting
User’s Workstation
Mobile Device
Initiate process Validate extraction results Review or Approve
UiPath Enterprise Automation Platform
UiPath Apps UiPath Action Center

9. Let’s see it !

10. 10
• Better licenses utilization - more processes can run on a single, Unattended Robot without need to use
multiple Attended Robots .
• Convenience – Users can trigger automations from their web browser or mobile device .
• Ease of implementation – Low Code, No Code makes building UIs very easy.
• Availability and quick adoption – All users can benefit from automations without need to have Attended
Robot installed
• Transparency – User actions are traceable and their status is easily identifiable.
• Dynamic resource allocation – more Unattended Robots can be spawned during peaks. Greater scalability
• Centralized processing. All documents/transactions can be stored and processed centrally
• 24/7/365 Operations. Robots can execute processes at any time of the day and night.
• Greater security as user interaction with data is limited to what is necessary. Fraud potential is reduced.
• Comprehensive and detailed reporting. Dynamic dashboards can present User activity and SLA
compliance.
UiPath Action Center and UiPath Apps
What do I get for the money?

11. Thank you
Tomasz Gaczynski
tomasz.gaczynski@uipath.com
Juveria Siddiqui
juveria.sidd0803@gmail.com
Think
Automation
First