1. B Y T O M G I L L E S P I E
NHQA CRITERIA
STRATEGIC PLANNING

2. STRATEGY
• Challenges faced in the next 5 years are
understood.
• Strategies developed to address challenges.
• Demographic and market intelligence utilized.
• Strategic plans tie to vision, mission and values.
• Unique skills and knowledge leveraged.
• Strengths, Weaknesses, Opportunities & Threats
analyzed and incorporated into strategies.

3. DEPLOYMENT
• How to succeed against competitors is known.
• Strategies effectively put into action.
• Operational impact of plans are understood.
• Skills to accomplish strategic plans are analyzed.
• The gap between existing talent and needed talent
are understood and plans put in place to address.

4. FEEDBACK
• Measurement & feedback systems in place to
monitor strategic plans.
• Progress toward achieving plans are effectively
communicated to the organization.
• Feedback is used to determine when and how to
make adjustments to strategic plans.