1. TIM MOORE
17523 Snee Oosh Road, La Conner, WA 98257
mrtimotheos@gmail.com Cell’s: (360) 391-9008
SUMMARY OF QUALIFICATIONS
Experience working with diverse groups and supervising individuals in a real time environment. Coordination of service delivery
to customer specifications and following up on customer’s requests by providing quality control to work orders preformed.
Possess an excellent ability to provide quality customer service skills when working with both the customer and other vendors.
Able to troubleshoot discrepancies and define areas of improvement resulting in better efficiency. Have worked in corporate
logistical environment meeting quality and time guidelines.
Successful track record in responding to customers’ needs
Adept at analyzing situations and implementing tasks to resolve problems
Supervised ground crews
Insuring schedules can be met
Dedicated self-starter and quality driven
Committed team player
Able to adapt to changing situations in the work environment
Confident with working other vendors
EDUCATIONAL EXPERIENCE
Bachelor of Arts, Major: Human Services, Western Washington University,
August 2007
Associates of Art: Bellevue Community College
December 2005
Associates of Arts and Sciences, Electronics: Skagit Valley Community College
June 1982
Customer Service Skills
• Excellent listening skills
• Filled customer orders
• Answered customer inquiries and concerns
• Scheduled media rooms and equipment deliveries
• Resolved conflicts with orders
• Helped with computer questions
Interpersonal Skills
• Worked with counselors prioritizing client material
• Listened to employees’ concerns and input
• Communicated with other departments on department objectives
• Provided friendly courteous answers to customers
• Participated in a team environment
Technical Skills
• Able to use Microsoft; Word, Excel, Publisher, and Power Point applications
Continued…
2. TIM MOORE
Page 2
• Set up a computer station: Install applications, format hard drives, modems, routers, and install circuit board
hardware into computer motherboard.
• Create surveys for organizations
• QC inspector Inspected commercial and medical moldings per drawing, maintain pass – fail log, and audited both
extrusion and assembly areas per FDA requirements.
• Test and troubleshoot both circuit card assemblies and final assemblies, aided engineering with pre-production,
performed vibration testing, and operated automated test equipment (ATE)
INTERNSHIP HISTORY (Over 850 hours)
National Alliance on Mental Illness (NAMI) 3/06 – 5/06
• Created publications on mental illness information
• Listened and provided information in regards to mental illness
• Helped in the creation of a NAMI on campus chapter (Western Washington University)
• Communicated with outside organizations or departments on mental illness
American Red Cross, Mt. Baker Chapter 3/06 – Current
• Participation in direct mailing campaigns
• Created inventory contents and price list
• Created potential contact list for Community Disaster Education program
• Data management
• Participated in city wide disaster simulation
• Worked on Community Disaster Education project
• Participated in Disaster Response
• Achieved governmental certification
• Worked on publications
• Applied for a grant
• Wrote letter for coin drive seeking participation from education facilities and their students
• Meeting required certification towards becoming both an intern and a volunteer
WORK HISTORY
Kelly Services, Bellingham, WA
Production Aerospace Team Member: 05/2015-06/2015
Wagon Wheel Properties, La Conner, WA
General Maintenance: 04/2015—part time and ongoing
Corporate Moving Systems, Kent, WA
Supervisor: 12/2008 to 11/2014
Securitas, Redmond, WA
Security Guard: 2008
Whatcom Security, Bellingham, WA
Security Guard: 2007-2008
Work Study Bellevue Community College, Bellevue WA
3. Worker Retraining 2005
Media Center: 2004
General Dynamics/Astronics: Astronics AES: 1998-2002
12950 Willows Road NE, Kirkland, WA 98036,
Phone: 425.881.1700
Westmed, Inc.: 1997-1997
5580 S. Nogales Highway, Tucson, AZ 85706-7987:
Phone: 800.975.7987
Crane-Eldec: 12/01/1986-06/01/1996
16700 13th
Ave. West, Lynnwood, WA 98037-8503
Phone: 425.743.8321
Continued…
