1. Tia Thomas- Senior Consultant
Summary
● 8+ years of Supply Chain experience in progressive roles
● 3 ½ + years of Coupa implementation and support experience
● Completed 3 full Coupa implementations for large companies
● Excellent functional and technical skills
● Enthusiastic and dedicated professional
Relevant Experience
Coupa Senior Contractor/ Project Manager – July 2015 - November 2015
Brookdale Senior Living
Coupa Business Analyst/ Project Coordinator Sep. 2014 – May 2015
● Completed a full Coupa implementation for a $4B global high-tech company.
Coupa Project Responsibilities:
 Transitioned from Ariba purchasing, sourcing, and contracts to Coupa
 Worked closely with internal supply chain team and Coupa consultants
 Assisted in integration with SAP, where all master data lives
 Identified segments to drive Coupa approvals for PO’s and invoices
 Responsible for all communication on the project
 Met with PWC to ensure auditing needs were met
Process flows:
 Identified business processes by working with BPO’s
 Identified business process flows to better communicate end result success for both purchase
orders and invoices ( Supply Chain and AP)
 Developed integration specs, and held meetings with project groups to be sure all areas of
business processes were accounted for and approved
 Scheduled and held meetings with project members to ensure timelines were met
 Communicated timeline to project manager
Configuration:
● Assisted in configuration of Coupa e-procurement for purchase orders, invoices, financial reports,
budgets by commodity, withholding tax tables by country, fixed assets, sourcing templates/ live bids and
contracts module.
 Master data loads and preparation into CSV templates
 Worked with lookup tables and lookup values
 Identified and configured approval chains
 Commodity mapping
 Coupa roles within the system - custom roles
 Approval chains for PO’s, invoices, contracts
 UAT

2. Contract Module:
 Contracts module was the model so SOA would be assigned to the contract.
 Coupa is developing but did not yet have the SOA as part of their contracts module.
 SOA would change based on contract type and threshold.
 Configured contracts module based on existing Ariba templates, area of business and amount of
contract.
 Loaded all live and expired contracts for last 8 years as master data into Coupa.
Sourcing Module:
 Developed international sourcing templates and worked with global employees to ensure their
suppliers would understand the bid requests.
 Used custom fields to ensure all information was getting captured in requisitions and invoices so
that SAP transaction would be successful.
Supplier Enablement
● Enabled based on annual Supplier spend.
 Used spend to determine which method Suppliers would invoice.
 Set up meetings with Suppliers, business process owners and IT to explain transition.
 Enabled 80% of Supplier invoicing before GO LIVE.
 Deep dive helped pinpoint rogue spend and initiate conversation with BPO’s on migrating
business to preferred Suppliers which turned into cost savings for the year.
 UAT
Training:
● Created training guides, held seminars, and recorded training for suppliers and end users on e-
procurement, supplier enablement (CSN), and invoicing.
 Researched if needed and responded to questions regarding supplier enablement in Po’s and
invoices.
 Trained suppliers on CSN, CXML specs, or CSV bulk upload.
 Trained suppliers on how to assemble the hosted catalog CSV load.
SERVICE CORPORATION INTERNATIONAL, Houston, TX Nov. 2011- Sep. 2014_
Coupa Project Coordinator
 Configuration and Implementation of Coupa e-Procurement and Invoicing.
 SCI was transitioning from a decentralized to centralized system to maximize savings.
 Main company initiative for 2014 to PO enable over 100 direct vendors on system.
 Worked with project team within SCI, ensuring correct fields were on requisitions and transmitted
to vendors based on commodity, so that suppliers were able to process the orders without any
questions.
 Worked with buyers to “deep dive” into business to centralize purchasing functions.
 Determined which suppliers were to be enabled for punch-out / catalogs / or free-form vendors.
 Catalogs were broken out by content groups so that certain locations would only be able to buy
specific product at a negotiated price from the vendor.
 Worked with suppliers on their websites and upgrades.
 Created training guides and trained all buyers on hosted catalogs and maintained the master
data.
 Created training guides and trained all suppliers on Coupa procurement, invoice submission, and
contact information.

3.  Scheduled and held weekly/ bi weekly meetings with suppliers and buyers to ensure timeline
was going to be hit.
 Loaded Master data for supplier catalogs worked with Coupa team to load product images
through FTP site.
 Conducted and developed UAT for Supplier Enablement.

Buyer – Granite and Bronze
Negotiated contracts with new suppliers, sourced suppliers, managed/ controlled cost to hit financial budget
period, strategic planning, wrote process orders, activate items, activate price increases, contract & vendor
management, cost negotiations, change management initiatives, webinar training, inventory management,
assist in marketing collateral, work with other departments on company initiatives.
Results:
Earned Promotion and bonus within first year. Collected over $15,000 in co-op funds. Assisted in development
and training of surplus online ordering system. Received award for outstanding performance in collaboration
from the Supply Chain group.
BELK Corporation, Charlotte, NC Jan. 2010 – Sep. 2011
Merchandise Assistant Buyer- Kitchen Electrics/ Luggage
Tasks were but not limited to pricing, in-store signing, store communication and merchandising, advertising,
writing purchase orders/ replenishment orders, planning, and analyzing sales for three rapidly growing
business departments and 300 stores.
Results:
Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate
increasing responsibility. Gained invaluable knowledge of the Retail Business. Team received Buyer of the
Year Award 2010; Received Tiger Award for great performance.
Education
East Carolina University, Greenville, NC 2003-2007
Bachelors Degree in Interior Merchandising;Business Management Minor
Graduated on Deans List with Honors