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Theresa M. Welbourne, PhD
Executive Director, Alabama Entrepreneurship Institute and
Will and Maggie Brooke Professor in Entrepreneurship
President and CEO, eePulse, Inc.
Affiliated Research Scientist, Center for Effective Organizations
University of Southern California
Managing the Paradoxes of Business Growth
2
Creating the right environment for growth
Learn from the living and the dead
3
What we think predicts growth often does not
4
• Women on top management team?
• HR executive reporting to CEO?
• Founder being part of senior team at IPO?
• CEO with finance background?
5
The Research
Large-scale research project on
growth, innovation and high
performance.
6
Focus on the
determinants of
long-term
sustainable growth
and firm level
performance
7
• Selected cohorts of firms by year that went IPO
• 1988, 1993, 1996 (biggest year), 2011, 2012, 2013
• Case studies with firms that went public (deep dives)
“Fruit flies of management”
Data Sources =
Prospectus (archival data),
surveys to executive teams,
and archival data for financial
and survival status
8
9
Business driver culture diagnostic tool
10
BUZZ GROUP
What are your top 3 scoring items?
What are your lowest 3 scoring items?
11
Received survey data in early 1997 from the
senior executives in the 1996 IPO sample.
12
• The class of 1996 ten years out.
• 38% of the firms survived as of 2006. ALIVE
• 22% of the firms survived and had a stock
price at least at what it went out at. WINNERS
13
FACTOR Survival and Performance Status
Mean score for each group
(sorted high to low on alive scores)
Difference
Statistically significant (green)
Winners Dead (or near death) (Winners - Dead)
Human capital 4.55 4.47 .08
Strategic direction 4.38 4.26 .12
Energy and urgency 4.22 4.05 .17
Core strength 4.06 3.97 .09
Offering niche 4.00 4.13 -.13
Marketing and sales 3.94 3.94 .00
Rewards 3.78 3.72 .06
Risk profile 3.59 3.64 -.05
Economics 3.42 3.52 -.10
Structure 3.54 3.39 .15
14
What predicts winning after ten years, with all
factors and controls in the equation?
Energy and
Urgency
15
• 1996 – biggest IPO cohort to date
• 20 years later, how many are left?
• What happened to them?
16
17
18
19
20
21
Making it to 10-year
survival -
Energy and Urgency
Staying alive
20 years later
Sense of
Ownership
22
“An employee generated
synergy that propels the
company forward“
23
24
25
“Stericycle was unique because we were constantly trying to improve our
business and trying to figure out a way to get to the next level – keep
moving and move quickly, and learn, learn, and learn – we
were on this momentum path.
We had people inside the company that were energized.
We set a tone, teaching everyone that joined to act and behave like
this is your own company. We’re not going to have company
cars, there’s not going to be corporate planes. If you want a good parking
spot, get there early.”
Sense of
Urgency
Sense of
ownership
Start-up phase… New CEO ….. Centralize…..… .Decentralize
What we learned from case studies
26
Optimize and
direct energy of
employees by
balancing
sense of
urgency with
sense of
ownership
27
• Ask questions of a wide audience on a
regular basis
• Use trend data to ignite conversations
• Ask questions to influence
• Ask employees to start asking
28
https://www.inc.com/springboard/ask-to-lead-driving-innovation-and-growth-through.html
It may not be a paradox to this audience
29
Email: twelbourne@cba.ua.edu
Twitter: @TheresaWelbourn
www.whatsmyenergy.com
www.eepulse.com
30

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Managing the paradoxes of growth sept 6 2017

  • 1. 1 Theresa M. Welbourne, PhD Executive Director, Alabama Entrepreneurship Institute and Will and Maggie Brooke Professor in Entrepreneurship President and CEO, eePulse, Inc. Affiliated Research Scientist, Center for Effective Organizations University of Southern California Managing the Paradoxes of Business Growth
  • 2. 2
  • 3. Creating the right environment for growth Learn from the living and the dead 3
  • 4. What we think predicts growth often does not 4
  • 5. • Women on top management team? • HR executive reporting to CEO? • Founder being part of senior team at IPO? • CEO with finance background? 5
  • 6. The Research Large-scale research project on growth, innovation and high performance. 6
  • 7. Focus on the determinants of long-term sustainable growth and firm level performance 7
  • 8. • Selected cohorts of firms by year that went IPO • 1988, 1993, 1996 (biggest year), 2011, 2012, 2013 • Case studies with firms that went public (deep dives) “Fruit flies of management” Data Sources = Prospectus (archival data), surveys to executive teams, and archival data for financial and survival status 8
  • 9. 9
  • 10. Business driver culture diagnostic tool 10
  • 11. BUZZ GROUP What are your top 3 scoring items? What are your lowest 3 scoring items? 11
  • 12. Received survey data in early 1997 from the senior executives in the 1996 IPO sample. 12
  • 13. • The class of 1996 ten years out. • 38% of the firms survived as of 2006. ALIVE • 22% of the firms survived and had a stock price at least at what it went out at. WINNERS 13
  • 14. FACTOR Survival and Performance Status Mean score for each group (sorted high to low on alive scores) Difference Statistically significant (green) Winners Dead (or near death) (Winners - Dead) Human capital 4.55 4.47 .08 Strategic direction 4.38 4.26 .12 Energy and urgency 4.22 4.05 .17 Core strength 4.06 3.97 .09 Offering niche 4.00 4.13 -.13 Marketing and sales 3.94 3.94 .00 Rewards 3.78 3.72 .06 Risk profile 3.59 3.64 -.05 Economics 3.42 3.52 -.10 Structure 3.54 3.39 .15 14
  • 15. What predicts winning after ten years, with all factors and controls in the equation? Energy and Urgency 15
  • 16. • 1996 – biggest IPO cohort to date • 20 years later, how many are left? • What happened to them? 16
  • 17. 17
  • 18. 18
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  • 20. 20
  • 21. 21 Making it to 10-year survival - Energy and Urgency Staying alive 20 years later Sense of Ownership
  • 22. 22 “An employee generated synergy that propels the company forward“
  • 23. 23
  • 24. 24
  • 25. 25 “Stericycle was unique because we were constantly trying to improve our business and trying to figure out a way to get to the next level – keep moving and move quickly, and learn, learn, and learn – we were on this momentum path. We had people inside the company that were energized. We set a tone, teaching everyone that joined to act and behave like this is your own company. We’re not going to have company cars, there’s not going to be corporate planes. If you want a good parking spot, get there early.”
  • 26. Sense of Urgency Sense of ownership Start-up phase… New CEO ….. Centralize…..… .Decentralize What we learned from case studies 26
  • 27. Optimize and direct energy of employees by balancing sense of urgency with sense of ownership 27
  • 28. • Ask questions of a wide audience on a regular basis • Use trend data to ignite conversations • Ask questions to influence • Ask employees to start asking 28 https://www.inc.com/springboard/ask-to-lead-driving-innovation-and-growth-through.html
  • 29. It may not be a paradox to this audience 29