1. STUDY ON AMAZON,
ZOMATO AND
DELL’S LOGISTICS
By
THARUN B [RA1852001020051]
SRM UNIVERSITY, CHENNAI
2. Logistics is a key component of the modern economy. It was also a
key element in 20th century warfare; Logistics is concerned with the
organization, movement, and storage of material and people. It deals
with the planning and control of the flow of materials and related
information in organizations. Its main objective is to get the right
materials to the right place at the right time while optimizing the
total operational costs of this process. Logistics are applied to both
public and private sectors. With respect to the military, logistics is
concerned with supplying troops with food, armaments,
ammunitions, spare parts, and the transport of the troops
themselves.
For civil organizations, logistics issues are encountered by firms that
produce and distribute physical goods.
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INTRODUCTION TO LOGISTICS
3. There are 6 key functional areas of logistics management,
namely:
1. Inventory Planning and Management
2. Warehousing
3. Procurement of Goods and Services
4. Packaging and Storage
5. Transportation
6. Customer service
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FUNCTIONAL AREAS IN LOGISTICS
4. Amazon Logistics is Amazon's delivery service. Orders
shipped by Amazon Logistics will show as shipped by
AMZL_US. If you see tracking number starting with
"TBA" it's being delivered Amazon Logistics.
After an order has shipped, you can track your packages
on Amazon.com. From Your Orders, you can find tracking
information in your order details. If an order includes
multiple items, each may have separate delivery dates
and tracking information.
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AMAZON
LOGISTICS
5. Amazon is a massive service. In 2017 alone, the company shipped over 5
billion items worldwide. They’re also a very efficient company, always looking
for ways to reduce their expenses and improve their supply chain (which
translates into lower prices for their customers).
One large expense that Amazon has to deal with is shipping. In the past, the
company handled all their shipping through third-party shipping carriers and
delivery service providers. This could mean familiar services like USPS,
FedEx, or DHL, as well as lesser-known “last mile” services like Ontrac
While Amazon still accomplishes many of its deliveries with these services,
the company has also created its own shipping service. It’s called Amazon
Logistics (often abbreviated as AMZL). AMZL_US refers to any deliveries that
Amazon makes in the United States using its delivery service. Whenever you
see “AMZL_US” associated with an Amazon order, it lets you know that
Amazon Logistics is the one making the delivery.
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6. So what makes AMZL different from other shipping carriers? In many ways, it’s similar. Like
traditional carriers, AMZL delivers packages using ground transportation (generally vans or
trucks). It does differ in some key ways, however. One important difference is that AMZL makes
deliveries on Sundays, something other carriers do not. This lets Amazon offer customers a service
that would have been unthinkable in the past.
Another important difference is that AMZL employs a network of independent contractors. They
make deliveries through a program called Amazon Flex (which also includes deliveries for other
Amazon services like Prime Now, Amazon Fresh, and Amazon Restaurants). AMZL also contracts
deliveries out to Amazon Delivery Service Partners, which are basically delivery franchises
operating fleets of 20–40 delivery vans.
Finally, AMZL differs in that the company makes deliveries directly from Amazon’s warehouses.
There’s no need for a third-party shipping carrier to receive a package at their facility before
sending it out to customers (or for the postal service to send the package to a local post office).
Instead, AMZL can send packages directly from the warehouse to customers. This boosts Amazon’s
delivery capacity, making services like one-day delivery and same-day delivery possible, as well as
making Amazon Prime services like free two-day shipping far easier for the company to
implement. 6
7. ZOMATO
ZOMATO’s Full Course Strategy - From supply to delivery and
more. The company’s diversification plan is simply to double down
on food business — from supplying clean ingredients to
restaurants to delivering food to customers and beyond.
In 2016, the company acquired Sparse Labs, a logistics technology
startup[40] and the food delivery startup, Runnr, in 2017
Runnr acquisition will help Zomato to significantly shore up its
food delivery business, amid intense competition from rivals such
as Swiggy.
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8. ZOMATO
•FIND THE DELIVERY LOACATION
They have large fleet of delivery partners, who will deliver the order to the
door step.
•TRACK THE ORDER STATUS
Live tracking and simplified order management system.
•GET USEFUL INSIGHTS
Order analytics, accounting issues and tracking all at one place
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9. The Logistics Services service description
outlines the scope of service, requisite
service steps, optional services and other
important terms and conditions relevant
to your purchase of services from Dell.
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10. Packaging – Ship box labeling enables you to track your new systems from the factory to the
end-user’s desk without removing the system from the box. You can receive your products
with the relevant documentation, and peripherals already properly collated with our Drop in
the Box and/or Overpack services. We simply add the appropriate documentation or
peripherals to the shipping box for each product you order.
Warehousing – Lets you consolidate multiple orders into a single purchase order. We can also
consolidate multiple products and boxes for shipment to your site. We can even create custom
pallets and schedule delivery so that all of your systems and accessories arrive at once rather
than one at a time. If you do not want all of your products delivered at once, we can provide
centralized inventory storage as well as timed and staggered delivery per your rollout
schedule.
Transportation - This service is designed to meet unique shipping logistics or delivery
requirements such as unique trucking and specific on time delivery not usually covered via
standard options. These services could include, lift gate delivery, "inside" delivery (not at
dock), and unboxing of equipment with trash removal. If you have offices in multiple
countries, we can ship systems to each site, even to your end-user’s desk and provide the
required Tax and Export compliance documentation.
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