Mitel Teleworker

Mitel Teleworker Solution Mitel Border Gateway

Mitel Teleworker Solution “ Reduction of overhead expenses, improvement of customer satisfaction, and an increase in productivity and staff retention are a few of the many core business benefits that stem from teleworking .

Business Challenges ,[object Object],[object Object],[object Object],[object Object],How do you provide secure, ubiquitous accessibility ? Working at Customer Location Home / Remote office Road Warrior Off-site Contact Center Agent Corporate LAN/WAN Public Internet

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Anywhere, Anytime Anywhere, anytime access to full “in-office” telephony experience

Teleworker on the Mitel Border Gateway ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Road Warrior Simple. Plug-in and Work Home / Remote office Corporate LAN/WAN Public Internet Mitel Border Gateway Teleworker Service Home Router / NAT / Firewall Remote Contact Center Agent Home / Remote office Corporate LAN/WAN Public Internet Mitel Border Gateway Teleworker Service Home Router / NAT / Firewall Remote Contact Center Agent

MBG – Teleworker Service & Mitel Applications Suite Internet LAN (Server-Only) Network Edge (Server-Gateway) Internet MBG, Teleworker, & SIP Trunking Service Mitel Border Gateway Mitel Applications Suite Mitel Application Suite Mitel Application Suite Optimizing Network Fit & Cost Effectiveness ,[object Object],[object Object],[object Object],Small Business Teleworker Service SIP Trunk Proxy Service Application Web Proxy Service ,[object Object],[object Object],[object Object],Medium Business

Mitel Border Gateway & Mitel Application Suite ,[object Object],[object Object],[object Object],Single Point of User Provisioning with MAS 2.0 DMZ Internet Public Private PSTN Company LAN Mitel Applications Suite Nupoint, SAA, AWC, ME, Business Dashboard, CSM Availability MAS 2.0 (December 2009) Mitel Border Gateway Teleworker , SIP Trunk Proxy, App Web Proxy

Mitel Teleworker - Built in Resiliency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3300 ICP X PSTN Home / Remote office Corporate LAN/WAN Public Internet Mitel Border Gateway Home Router / NAT / Firewall Remote Contact Center Agent 3300 ICP HQ Second Location X Location 3300 ICP Road warrior PSTN X Teleworker Service

High Availability for Teleworker ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MBG-A MBG-B DMZ Internet AMC Home / Remote office Home Router / NAT / Firewall

Point to Point Local Streaming ,[object Object],Remote office Corporate LAN/WAN Public Internet Mitel Border Gateway Router / NAT / Firewall 3300 ICP Teleworker Service

Creating a Virtual Work Place ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The IP system will allow us to retain the integrity of our ‘knowledge workers’ throughout the country while maintaining our employees location preference” (Lauren Johansson, Telecoms Manager)

Mitel Teleworker Solution Single Server Consolidation Secure, Resilient Leverage Existing Servers for Clustering Anytime, Anywhere Access Complete “in-office” telephony experience Zero commute Lower mobile, long distance, real estate and travel costs Plug and work simplicity CapEX Reduction OpEX Reduction Efficiency Gains

2510 Southwell Road, Suite 102 Dallas, TX 75229 (P) 972.484.2800 (F) 972.484.559 www.AdventTelecom.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Products and Services Mitel Phone Systems 3300 IP Communications Platform (10-65,000 users) SX-200 IP Communications Platform ( up to 600 users) 3000 Communications System (up to 52 users) Managed Services Maintain installed Mitel Phone Systems Monday – Friday 8AM-5PM support (24 X 7) Support MAC work (Moves, Adds, Changes) Structured Voice and Data Cabling Network Services (Providing service in over 35 states) Phone Service – Local - Long Distance - SIP Trunks Internet Service DSL - T1 – Ethernet - MPLS Contact Info Ted Alvarez – Sales Representative tedalvarez@adventtelecom.com 972.484.2800 ext. 725 Kyle Jones – Sales Manager kylejones@adventtelecom.com Steve Reed – President stevereed@adventtelecom.com

Mitel Teleworker

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