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iZone Presentation

  1. 1. Managed Services Bouquet.
  2. 2. Agenda <ul><li>Managed Services Introduction </li></ul><ul><ul><li>Traditional Approach </li></ul></ul><ul><ul><li>MSP Approach </li></ul></ul><ul><li>iZone Introduction </li></ul><ul><ul><li>Background </li></ul></ul><ul><ul><li>Infrastructure </li></ul></ul><ul><ul><li>Salient Features </li></ul></ul><ul><li>iZone Services </li></ul><ul><li>- Basic Telephony </li></ul><ul><li>- Unified Communication </li></ul><ul><li>- Internet </li></ul><ul><li>- Hosting </li></ul><ul><li>- Security </li></ul><ul><li>- Backup & Restore </li></ul><ul><li>- Infrastructure Management </li></ul><ul><li>- Applications </li></ul><ul><li>- Conclusion </li></ul>
  3. 3. INTRODUCTION <ul><li>Managed Services </li></ul>
  4. 4. Traditional Approach <ul><li>Evaluate technologies </li></ul><ul><li>Negotiate pricing </li></ul><ul><li>Identify a partner </li></ul><ul><li>Implement, Train and Support </li></ul><ul><li>Typical cycle of 3-6 months </li></ul><ul><li>High Capex/Opex </li></ul><ul><li>High-end technologies available only to large enterprises </li></ul>
  5. 5. MSP Approach <ul><li>Already evaluated technologies </li></ul><ul><li>Already implemented technologies </li></ul><ul><li>Have trained and certified support staff </li></ul><ul><li>Immediate provisioning/access </li></ul><ul><li>Low monthly fee because of multiple customers </li></ul><ul><li>No Capex/Opex </li></ul><ul><li>No headaches </li></ul>
  6. 6. INTRODUCTION iZone
  7. 7. Background <ul><li>Sultan Telecom - exclusive telecommunications service provider in the Kuwait Free Zone </li></ul><ul><li>More than 7 years of operation, currently serving more than 300 companies. </li></ul><ul><li>ArabianITS, a leading IT solutions provider in Kuwait </li></ul><ul><li>Together - provide managed services in the Kuwait Free Zone </li></ul><ul><li>New Managed Services already being provided to a lot of KFTZ based companies </li></ul>
  8. 8. Infrastructure
  9. 9. Data Center Infrastructure continued
  10. 10. Infrastructure continued SDH Cloud
  11. 11. Infrastructure-Continued Structured Cabling Professional NOC SDH Cloud
  12. 12. Redundancy in Infrastructure <ul><li>Data Center Fiber connectivity (point to point) with Al Mazaya Buildings. </li></ul><ul><li>Redundancy against Fiber cuts. </li></ul><ul><li>High Speed Fiber connectivity with all ISP’s in Kuwait. </li></ul><ul><li>UTP, Fiber cables of certified industry standards and latest. </li></ul><ul><li>Integration of performance and traffic management capabilities of Data Link Layer 2 with the scalability and flexibility of Network Layer 3 routing. </li></ul><ul><li>Provision of Network management tools if needed. </li></ul><ul><li>Non-compliance or disruption in Data Center’s environment, network or any other services will have early warning system to alert the concerned staff either through SMS, email etc. </li></ul>
  13. 13. Salient Features <ul><li>Complete Smart Building Solutions </li></ul><ul><li>Provisioning through Strict KPIs </li></ul><ul><li>Quality of Service guaranteed by defining SLAs </li></ul><ul><li>Availability, Flexibility, Mobility and affordability </li></ul>
  14. 14. SERVICES <ul><li>iZone </li></ul>
  15. 15. Basic Telephony <ul><li>ISDN-PRI Channels </li></ul><ul><li>Direct Inward Dialing (DIDs) </li></ul><ul><li>International Access </li></ul><ul><li>Single Window Clearance </li></ul><ul><li>DIDs (Number) range moves with you </li></ul><ul><li>ISDN Channels starts from a single channel </li></ul><ul><li>New technology, independence from copper cabling restrictions </li></ul>
  16. 16. Unified Communication <ul><li>Hosted IP Telephony from Cisco </li></ul><ul><li>Voicemail </li></ul><ul><li>Fax over IP </li></ul><ul><li>All delivered to a single E-Mail Box (Unified Communication) </li></ul><ul><li>Unified Communication without having a PBX </li></ul><ul><li>Single extension or hundreds of extensions </li></ul>
  17. 17. Internet <ul><li>Bandwidth - 128 kbps to 2 Mbps or more </li></ul><ul><li>Clean pipe service </li></ul><ul><li>Last mile connection over the Fiber </li></ul><ul><li>In process of getting own IP Address range </li></ul><ul><li>Total redundancy built into the service </li></ul><ul><li>Get a backup connection without paying anything extra </li></ul><ul><li>Will be connected to all the ISPs </li></ul>
  18. 18. Hosting <ul><li>Shared Hosting </li></ul><ul><li>Virtual Hosting </li></ul><ul><li>Dedicated Hosting </li></ul><ul><li>Server Co-location </li></ul><ul><li>Accessing from within the Kuwait is fast </li></ul>
  19. 19. Backup & Restore <ul><li>Disaster recovery site even for smallest of the companies </li></ul><ul><li>Continuous Data Protection </li></ul><ul><li>Scheduled and manual back-ups </li></ul><ul><li>On-premise and hosted back-ups to build redundancy </li></ul><ul><li>DR Site without any investments </li></ul>
  20. 20. Security <ul><li>ArabianITS Gold partner for Security Solutions from IBM ISS </li></ul><ul><li>Complete managed security </li></ul><ul><li>Network, Server and Desktop/laptop covered </li></ul><ul><li>Firewalls, UTMs, IPS, Encryption </li></ul><ul><li>Anti-Spam, Anti-Virus & Anti-Spyware </li></ul>
  21. 21. Infrastructure Management <ul><li>Remote monitoring of your network & systems from our NOC </li></ul><ul><li>Manage assets remotely with complete inventory, patch management and remote access </li></ul><ul><li>Instant SMS alerts on any performance issues </li></ul><ul><li>ITIL based Service Desk </li></ul><ul><li>Helps you become Pro-active </li></ul><ul><li>Improves service availability at a very low cost </li></ul>
  22. 22. Applications <ul><li>Hosted Applications </li></ul><ul><li>E-Mail & Collaboration </li></ul><ul><li>Customer Relationship Management </li></ul><ul><li>Enterprise Resource Planning </li></ul><ul><li>Video Conferencing </li></ul><ul><li>SMS and more ….. </li></ul><ul><li>Software as a Service (SaaS)Model </li></ul><ul><li>Pay only for what you use </li></ul>
  23. 23. BENEFITS iZone
  24. 24. Benefits <ul><li>All your IT needs can be outsourced </li></ul><ul><li>No capital investments for any service </li></ul><ul><li>No operational expenses for the services </li></ul><ul><li>Low monthly fee for only what you need </li></ul><ul><li>More the adoption the better and cheaper will be the service </li></ul><ul><li>You can make it how you want it </li></ul><ul><li>Close to you </li></ul>
  25. 25. iZone Of the Free Zone, By the Free Zone and For the Free Zone
  26. 26. Thank You http://www.gotoizone.com

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