1. Pre-Summit Workshop
27 April 2015
Summit
28 & 29 April 2015
Post-Summit Workshop
30 April 2015
Sydney Harbour Marriott Hotel
EXPLORE
Proven Strategies and Practical Solutions for Enhancing the
Leadership Effectiveness and Career Advancement of Women
in the New South Wales Public Sector
Coveted career advice and leadership
lessons from successful Public Sector
female leaders
Optimising your stakeholder
management, relationship building,
networking and influencing skills
Mastering critical leadership skills to
enhance performance and advance
your career and leadership potential
Managing, initiating, working with and
leading complex change for optimised
agency and department efficiency
EARLY BIRD DISCOUNTS
Book & Pay by 19 January 2015 to
receive an additional Value Plus Discount!
Phone: +61 2 8239 9700
Fax: +61 2 8239 9777
www.liquidlearning.com.au
Booking Code - P
Public Sector
Women in Leadership
NSW Summit 2015
Liquid Learning is delighted to present the Public Sector Women
in Leadership NSW Summit 2015, an inspirational networking and
professional development opportunity for current and emerging female
leaders across a variety of NSW departments and agencies.
FEATURED SPEAKERS
Deidre Mulkerin Deputy Secretary, Operations Western Cluster
NSW Department of Families and Community Services
Catherine Gallagher Chief Executive Officer
Sydney Harbour Foreshore Authority
Tracey McCosker Chief Executive
NSW Health Pathology
Imelda Dodds Chief Executive Officer
NSW Trustee and Guardian
Dr Teresa Anderson Chief Executive
Sydney Local Health District
Pam Christie Managing Director
TAFE NSW
Theresa Hamilton Deputy Commissioner
Independent Commission Against Corruption
Sarah Dinning Deputy Commissioner, Water Reform and Evaluation
NSW Office of Water
Robyn Hobbs NSW Small Business Commissioner
Office of the NSW Small Business Commissioner
Ruth Sun Executive Director, Client Engagement
NSW Department Family and Community Services
Amanda Chadwick Executive Director, Innovation and Industry Policy
NSW Trade and Investment
Jenny Davis Executive Director
Infrastructure NSW
Annmarie Lumsden Executive Director, Strategic Policy and Planning
Legal Aid NSW
Helen Jackson Executive Director, People and Business Transformation
NSW Department of Planning and Environment
Kate Foy General Manager, Service Improvement and Customer Experience
Transport for NSW
Sandra Gamble General Manager, Business Strategy and Resilience
Sydney Water
Walter Bellin Chairman and Chief Executive Officer
Corporate Crossroads Consultancy
Madeleine Shaw Senior Consultant
The Resilience Institute
Louise Carter Chief Executive Officer and Founder
Performance Partnership
Advice to my Younger Self
2. WORKSHOP SCHEDULE
• 8.30 - 9.00 Registration
• 9.00 - 10.40 Session One
• 10.40 - 11.00 Morning Tea
ABOUT THE EVENT
27 April 2015
According to the NSW Government’s Public Service Commission, women account for just over 60% of the NSW Public Sector workforce but
approximately only 30% of senior executive level positions. This lack of diversity at a senior level while acknowledged, is yet to be completely rectified
due to a variety of internal and external obstacles still existing both in the social and organisational fabric of the Public Sector.
Evidence continues to demonstrate that diversity has a significant impact on business outcomes with a gender diverse workforce increasing the
talent pool and overall capability and innovation of an organisation. The New South Wales Government’s 2021 plan recognises that a diverse
workforce will add value to effective service delivery and is crucial in order to meet the growing demands of a changing and complex Public Sector
landscape.
The Public Sector Women in Leadership NSW Summit 2015 aims to explore the diverse array of challenges that make it difficult for women to
access, acquire and remain in senior leadership positions. With an outstanding speaker faculty, the Summit will empower and inspire current and
emerging female leaders and provide real solutions and practical strategies to assist women to achieve their leadership goals and carve out the
Public Sector career they desire.
Featuring success stories, insights and coveted advice from senior female leaders, the summit provides expert leadership strategies and solutions to
a multitude of common challenges in the current complex and ever-changing climate of the Public Sector in 2015.
PLUS WORKSHOP!
Plus Two Separately Bookable
Pre and Post Summit Workshops
• 11.00 - 12.30 Session Two
• 12.30 - 1.30 Lunch
• 1.30 - 3.00 Session Three
• 3.00 - 3.20 Afternoon Tea
• 3.20 - 4.30 Session Four
• 4.30 Close of Workshop
Pre-Summit Workshops
9.00 - 4.30
Resilient Leadership - The key to long-term, exceptional Public Sector leadership
The NSW Public Sector is a complex and constantly changing environment that places pressure on its leaders to perform optimally at all times. With
decreasing time frames but escalating demands and workloads it is becoming increasingly difficult to continually maintain high-performance and fulfil
your potential as a transformational leader. The complexity of issues faced as well as the set-backs experienced can also make it difficult for female
leaders to maintain career and leadership momentum. It is therefore crucial that existing and aspiring leaders recognise the risks associated with working
in high-pressure environments and take steps to handle those stressors in the most productive way in order to harness their leadership potential.
This experiential workshop will focus on practical techniques to reduce stress, build resilience and maintain high-performance and productivity. As
an attendee, you will receive a personalised Resilience Diagnostic Report (online self-assessment to be completed before the workshop) with results
debriefed in the workshop. You will learn evidence-based, best-practice tools for overcoming stress and fatigue and rejuvenating performance in
order to optimise your capacity to lead transformational change in the NSW Public Sector.
In this interactive workshop, Madeleine will provide practical tools for:
• Mastering stress- developing your ability to remain clear, calm and focused under pressure
• Fostering physical strength and vitality- a key element of effective leadership
• Cultivating a high-performance mindset
• Developing resilience and understanding
• Leading with perspective and purpose
• Optimising your ability to influence
• Managing personal and professional set-backs effectively
• Developing your ability to lead with enhanced emotional resilience and self-awareness
• Developing your executive leadership presence and confidence
Expert Facilitator: Madeleine Shaw Senior Consultant
The Resilience Institute
Madeleine Shaw is a Senior Manager with The Resilience Institute. In her previous career as a lawyer with leading law firms in Sydney and San Francisco,
and then a major multinational corporation, Madeleine had up-close and personal experience of the benefits of resilience.
Madeleine’s formal first steps along the path to resilience began as a participant in a Resilience Institute leadership program in 2007. She became
passionate about working with people to help them perform at their best, sustainably and enjoyably. Madeleine is now an in-demand consultant and
facilitator. She is a qualified executive coach (accredited with the Institute of Executive Coaching & Leadership) and works with people across a range of
roles and sectors, helping them to achieve the success they want in their lives. She works extensively with banks, law firms, financial services organisations,
educators, manufacturing and FMCG companies and the public sector. Madeleine’s down to earth style combined with her laser focus get great results and
she loves seeing people make the changes they want in their lives.
Madeleine lives on the NSW central coast with her partner and daughter where she enjoys the change in pace from the working week in Sydney. g its role
in stress management
3. Strategically Cultivating your Career and Leadership Vision and Refining your Day One 28 April 2015
8.30 - 8.55 Registration and Morning Coffee
8.55 - 9.00 Official Welcome and Opening Remarks from
the Chair
9.00 - 9.45 OPENING KEYNOTE CASE STUDY
“Experience forged through fire makes you
stronger and wiser - it is all important”
Along your leadership journey there will be many situations
which will stretch your skills, experience and understanding,
with the hardest projects or assignments often teaching
us the most about ourselves and our capabilities. The first
hard jump is often from being a technical expert to middle
management and then again to an executive level where
the mastery of skills such as influence, negotiation, flexibility
and agility become the hallmark of success. In this session,
Deidre will discuss how to recognise those learning moments
and then how they can be translated into your leadership
toolkit in a way that is uniquely ‘you’. Explore:
• Reflecting on and analysing your experiences to increase
learning and development
• Transitioning through leadership roles effectively
Deidre Mulkerin Deputy Secretary, Operations
Western Cluster
NSW Department of Families and Community Services
9.45 - 10.00 Questions and Discussion
10.00 - 10.45 CASE STUDY
“Don’t dismiss the positive feedback you receive
about your potential – they might be right!”
Women, regardless of their seniority and career achievements,
have a tendency to severely undervalue and undersell their
skills, abilities, experiences and the value that they add to their
teams and organisations. Women often struggle to take on
positive feedback and tend to deflect compliments and attribute
thier success to others or luck. This lack of confidence is highly
detrimental to leadership effectiveness and inhibits career
progression. In this session, Tracey will reflect upon her most
crucial leadership lessons and will explore:
• The problem with Imposter Syndrome - overcoming self-doubt,
owning your achievements and knowing your value
• Key advice for current and emerging female leaders and
lessons learnt
Tracey McCosker Chief Executive
NSW Health Pathology
10.45 - 11.00 Questions and Discussion
11.00 - 11.15 Morning Tea
11.15 - 12.00 CASE STUDY
“Do it once and do it properly, be persistent and
count your blessings at the end of the day”
To truly reach your career potential as a senior female leader
in the NSW Public Sector is essential that you commit
to continuous improvement and the enhancement and
expansion of your leadership skills. Therefore in order learn,
develop and grow as a leader it is imperative that current and
emerging leaders review and reflect upon both their successes
and failures. In this session, Robyn will share some of her pivotal
leadership experiences and explore the importance of looking
back in order to go forward. Robyn received the Order of
Australia Medal in 2009 and will explore:
• Learning from your mistakes, set-backs and triumphs
• Reflecting on the past for development in the future
• Developing your leadership capabilities for enhanced
effectiveness
Robyn Hobbs NSW Small Business Commissioner
Office of the NSW Small Business Commissioner
12.00 - 12.15 Questions and Discussion
12.15 - 1.15 Networking Lunch
1.15 - 2.00 CASE STUDY
“Never look back in regret, keep moving and don’t
worry about what other people think- a setback is
never a bad experience, just another one of life’s
lessons”
Strategic, passionate and proficient female leaders have
the ability and opportunity to initiate transformational
organisational change and enhance department and agency
performance in the NSW Public Sector. Cultivating and
realising your leadership vision is often a combination of
hard work, strategy and trial and error, so it is essential that
leaders have the ability to not dwell on mistakes but be bold
and keep moving forward. In this session, Helen explores the
key contributors to transformational leadership in the current
NSW Public Sector climate and beyond. Helen discusses:
• Lessons learnt, mistakes made and advice for emerging
female leaders
• Work and life blend - creating the ultimate combination to
suit your personal and professional needs
Helen Jackson Executive Director, People and
Business Transformation
NSW Department of Planning and Environment
2.00 - 2.15 Questions and Discussion
2.15 - 3.00 CASE STUDY
“A good leader needs emotional intelligence, not
just a big IQ”
In order to reach your career potential and lead transformational
change in the NSW Public Sector it is essential that female
leaders have both refined interpersonal and intrapersonal skills
to ensure they can lead, communicate with and influence a
variety of stakeholders effectively. In this session, Theresa will
reflect upon her extensive leadership career and will explore the
importance of emotional intelligence in reaching your leadership
potential and leading exceptionally. Theresa explores:
• Key strategies to develop a high level of emotional intelligence
• Tactics for building your resilience
• Resilient and transformational leadership
Theresa Hamilton Deputy Commissioner
Independent Commission Against Corruption
3.00 - 3.15 Questions and Discussion
3.15 - 3.30 Afternoon Tea
3.30 - 4.30 INTERACTIVE PANEL DISCUSSION
“Develop a personal work / life blend to suit your
needs and support your personal and professional
goals”
Senior level leadership and career success brings with it a
variety of challenges often relating to decreased time and
increased demands. Sacrifices often must be made and
2015 Theme: ‘Advice to my younger self’
What do you know now that you wish you had known then? This is
the question we have posed to some of the most senior women in the New
South Wales Public Sector. These inspirational leaders will reflect on their
career journeys - the challenges they have faced, the opportunities they
have seized and the lessons they have learnt, to impart advice to women
aspiring to achieve professional and personal success and satisfaction.
VALUE PLUS DISCOUNT
Receive $400 off registration if you
register and pay by 19 January 2015
4. Authentic Leadership Style Developing the Vital Skills, Confidence priorities rearranged in order to effectively juggle your
professional commitments, keep your career on track and
maintain a satisfying personal life. This juggling act is a
difficult one for many women and relies heavily on strategy,
planning and the renegotiation of priorities. In this session
panellists will explore the ever elusive work and life balance
and discuss:
• Practical tips for creating the work / life blend you desire
• Streamlining your workload and prioritising your time,
commitments and goals
• Lessons learnt from highly effective women juggling
career and personal obligations
Imelda Dodds Chief Executive Officer
NSW Trustee and Guardian
Amanda Chadwick Executive Director, Innovation
and Industry Policy
NSW Trade and Investment
Ruth Sun Executive Director, Client Engagement
NSW Department Family and Community Services
Kate Foy General Manager, Service Improvement
and Customer Experience
Transport for NSW
Annmarie Lumsden Executive Director, Strategic
Policy and Planning
Legal Aid NSW
4.30 - 5.15 CASE STUDY
“Make and maintain connections and build the
career you want”
Regardless of the department or agency, Public Sector
career success can rarely be achieved alone, with successful
leaders effectively utilising the resources and people around
them. Through making connections across organisations and
industries, female leaders are able to take advantage of the
personal and professional support that is available within their
networks to accelerate their careers and expose themselves to
diverse experience and opportunity. In this session, Jenny will
explore how effective networking has contributed to her career
progression and some key strategies to ensure networking
becomes a second nature skill. Explore:
• Tactics for building a successful support network
• Mentors, sponsors and support - How you can help others
and how they can help you
Jenny Davis Executive Director
Infrastructure NSW
5.15 - 5.30 Questions and Discussion
5.30 Concluding Remarks from the Chair
Day Two 29 April 2015
8.30 - 8.55 Morning Coffee
8.55 - 9.00 Opening Remarks from the Chair
9.00 - 9.40 OPENING CASE STUDY
“Embrace your authentic self and lead with
your values to develop resilience, vital business
skills and be a compelling role model for future
leaders”
Strong, strategic and transformational leadership is
now more than ever crucial to the success and service
delivery of departments and agencies operating in the
ever-evolving NSW Public Sector. As such, senior female
leaders need to have a holistic set of leadership skills
and a refined, authentic leadership style on top of the
traditional business acumen required. In this session,
Catherine will reflect upon her success in leadership and
how she has effectively lead transformational change in
her current role as CEO of Sydney Harbour Foreshore
Authority. Explore:
• Strategies for developing and mastering
transformational leadership skills
• How to bounce back, regardless of the challenge faced
• Tips on establishing a shared vision and positive culture
in your workplace
Catherine Gallagher Chief Executive Officer
Sydney Harbour Foreshore Authority
9.40 - 9.50 Questions and Discussion
9.50 - 10.30 CASE STUDY
“Stay true to yourself- how authentic leadership
and your values are the key to optimal change
management and change leadership”
Leading with authenticity and genuine passion in an
environment aligned to your personal values and ideals
is critical to leadership effectiveness, accomplishing
your organisational goals and leading transformational
change in the Public Sector. In this session, Sarah will
explore how her values have informed her authentic
leadership style in her approach to work, leadership,
and organisational culture and change. Sarah has over
20 years experience in the NSW Public Sector and will
explore:
• The vital connection between personal values, authentic
leadership and change management/leadership
• Identifying and employing your authentic leadership
style
• Strategies to manage and lead change with authentic,
values based leadership
Sarah Dinning Deputy Commissioner, Water
Reform and Evaluation
NSW Office of Water
10.30 - 10.40 Questions and Discussion
10.40 - 11.00 Morning Tea
11.00 - 11.40 CASE STUDY
“Optimise your ability to engage and influence
stakeholders”
As a senior female Public Sector leader you are often
required to interact with a diverse array of internal and
external stakeholders with varied agendas. Being able to
actively engage a variety of stakeholders is an essential
component of being a successful and transformational
leader. In this session, Sandra explores how she has
SUPER SAVER DISCOUNT
Receive $300 off registration if you
register and pay by 16 February 2015
EARLY BIRD DISCOUNT
Receive $150 off registration if you
register and pay by 23 March 2015
NETWORKING RECEPTION
5.30 - 6.30
Make the most of your Liquid Learning experience, join us to
network over complimentary canapés and drinks
5. Confidence and Resilience to Lead in a Complex and Constantly Evolving Environment
strong ability to manage, initiate and lead change often on
an extensive scale with a multitude of complex obstacles
to overcome and risks to control. In this session Teresa will
explore her experience in change and risk management and
the key attributes such as confidence and resilience that are
required to be successful. Teresa explores:
• Overcoming major obstacles and challenges
• Developing your ability to manage, lead and adapt to
change
• Key attributes of successful female Public Sector leaders
Dr Teresa Anderson Chief Executive
Sydney Local Health District
3.00 - 3.10 Questions and Discussion
3.10 - 3.30 Afternoon Tea
3.30 - 4.00 INTERACTIVE CLOSING ROUNDTABLE
Advice to my younger self- Reflections and new
directions for Women in the NSW Public Sector
This interactive discussion will provide delegates with an
opportunity to revise the themes and topics covered over
the course of the two-day conference, providing scope
to continue conversations raised, brainstorm solutions to
common challenges faced and reflect on the advice that
resonated with them. Explore:
• What advice would you give your younger self?
• The best piece of advice you have taken (or wish you had)
• The take-away lessons you can put into practice when you
are back in the office tomorrow
Louise Carter Chief Executive Officer and Founder
Performance Partnership
4.00 Concluding Remarks from the Chair
and Summit Close
Follow this event on Twitter using the event hashtag
#NSWL15 and @LiquidLearning for daily industry
updates!
engaged and influenced stakeholders throughout her
leadership career in the NSW Public Sector and discusses
the benefits of enhancing your skills in this area.
• Managing a multitude of diverse stakeholder needs and
enhancing engagement
• Relationship management- positively influencing and
engaging internal and external stakeholders
• Lessons learnt and advice for emerging female leaders in
the NSW Public Sector
Sandra Gamble General Manager, Business
Strategy and Resilience
Sydney Water
11.40 - 11.50 Questions and Discussion
11.50 - 12.30 CASE STUDY
Leading into the unknown
Leaders today are constantly challenged to transform
their organisations to remain relevant and successful in an
increasingly complex, competitive and changing world.
Transformational change in this environment involves
‘leading into the unknown’ and requires strong authentic
leadership, often a strength of female leaders. TAFE NSW is
in transition from a largely government-funded organisation
into one operating in a more commercial and contestable
environment. In this session, Pam will outline the many
challenges faced in leading this transformation as Managing
Director of TAFE NSW and lessons learned from the
greatest leadership challenge of her career. Pam will also
reflect on the values and experiences from her family, career
and life experiences that have influenced her leadership
approach.
Pam Christie Managing Director
TAFE NSW
12.30 - 12.40 Questions and Discussion
12.40 - 1.20 Networking Lunch
1.20 - 2.10 EXPERT COMMENTARY
Leadership, self-awareness and “mindfulness” -
A pathway to leadership development
Unlike management - which can be taught as a technical
skill - good or even great leaders can only emerge from a
process of personal development. In this session, Walter
will present a three-stage model of personal development
that underlies the process of leadership development.
This model has emerged from over 30 years experience in
designing and facilitating leadership development programs
for companies and government agencies in Australia and
around the world. This session will cover:
• The three essential character traits found in truly great
leaders
• The critical role of accurate, in-depth self-awareness in
developing leaders
• How “mindfulness” can be employed as a powerful tool in
facilitating personal and leadership development
• A description and discussion of the three levels of
personal and leadership development
Walter Bellin Chairman and Chief Executive Officer
Corporate Crossroads Consultancy
2.10 - 2.20 Questions and Discussion
2.20 - 3.00 CASE STUDY
“Develop the skills to overcome obstacles and
manage and adapt to change early on in your
career”
Change is a constant and relentless theme in NSW Public
Sector landscape and demands that leaders have a
WHO WILL ATTEND
Aspiring, emerging and existing female leaders in the
NSW Public Sector, including:
• Chief Executives
• Director-Generals
• Directors / Assistant Directors
• Secretaries / Deputy Secretaries
• Assistant Secretaries
• General Managers
• Business Managers / Division / Line Managers
• Branch / Section Managers
• Human Resources Leaders
• Leadership Development
• Programs / Trainers / Coaches
+61 2 8239 9700
+61 2 8239 9777
www.liquidlearning.com.au
6. 30 April 2015
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9700 or email:
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WORKSHOP SCHEDULE
• 8.30 - 9.00 Registration
• 9.00 - 10.40 Session One
• 10.40 - 11.00 Morning Tea
• 11.00 - 12.30 Session Two
• 12.30 - 1.30 Lunch
• 1.30 - 3.00 Session Three
! To request an electronic version
for easy circulation, email
marketing@liquidlearning.com.au
• 3.00 - 3.20 Afternoon Tea
• 3.20 - 4.30 Session Four
• 4.30 Close of Workshop
Post-Summit Workshops
9.00 - 4.30
Maximising your Influence and Engagement for Optimal Public Sector Organisational, Behavioural and Cultural Change
Optimising your leadership capability to influence and engage a multitude of internal and external stakeholders is vital for success as a senior female
Public Sector leader in 2015. Your capacity to influence and engage employees, ministers, the community and other executives allows you to foster
organisational buy-in for new initiatives and achieve traction for sustainable transformational change. Exceptional communication is the cornerstone
of effective leadership and is a crucial skill to ensure the long-term profitability, sustainability, productivity and quality service delivery of Public Sector
departments and agencies. Women often posses a natural ability to communicate so this innate strength should be harnessed and employed at all
stages of leadership to gain support, engage stakeholders and create change.
This Workshop explores the power of communication and how it can be employed to achieve your leadership and career goals as well as other
key skills and practices to help you maximise your influence and engagement. It will provide you with a toolkit of proven strategies to increase your
influence to initiate dramatic and sustainable organisational, behavioural and cultural change.
In this interactive Workshop, Louise will provide practical tools for:
• Communicating with clarity and precision - strategies and techniques
• The power of communication- developing a competitive edge in leadership
• Making your agenda other people’s agenda
• Navigating workplace politics and tackling difficult conversations and situations
• Understanding, recognising and managing a variety of conflicting stakeholder priorities
• Presenting a case for change - strategies to inform, inspire and persuade others on the benefits of change
• Techniques for optimising stakeholder engagement
• How clear communication can assist you in achieving you organisational goals
• Optimising your leadership by mastering exceptional communication and engagement skills
• Managing and leading complex transformational change
Expert Facilitator: Louise Carter Chief Executive Officer and Founder
Performance Partnership
Louise is the Executive Director and owner of Performance Partnership and specialises in the Psychology of Communication.
She has earned herself a reputation as a leading authority on Performance Excellence in Adults. Her successful career spans 23 years and she
currently combines her studies in psychology, Neuro-science, coaching and leadership to work with organisations and their people to effect dramatic
and sustainable behavioural change.
Her vision is to inspire, motivate and influence those she works with to be exemplars in their field.
South Australia and Northern Territory
Public Sector Women in Leadership
Summit 2015
23, 24, 25 & 26 March 2015
Mercure Grosvenor Hotel Adelaide
Public Sector Women in Leadership
Victoria Summit 2015
20, 21, 22 & 23 April 2015
Intercontinental Melbourne The Rialto
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