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- 1. Phone: +64 9927 1500 Fax: +64 9 927 1525 www.liquidlearninggroup.com Booking Code - P Pre-Summit Workshop 14 March 2016 Summit 15 & 16 March 2016 Post-Summit Workshop 17 March 2016 Stamford Auckland EXPLORE Key Strategies and Practical Insights for Enhancing Women’s Leadership Performance in Engineering on Soft and Technical Skills EARLY BIRD DISCOUNTS Book & Pay by 15 December 2015 to receive an additional Value Plus Discount! The 3rd Women in Engineering Leadership Summit 2016 Inspirational leadership journeys and career advice from successful engineering leaders Overcoming the challenges of transitioning from technical to senior leadership roles Mastering essential leadership and communication skills to thrive in your career Building confidence and resilience to excel in a complex environment Advice to my Younger Self FEATURED SPEAKERS Elena Trout Deputy President IPENZ Commander Emma Grant Commander Naval Specialist Training Royal New Zealand Navy Carys Everett Executive Director Engineers Without Borders New Zealand, Tonkin and Taylor Raveen Jaduram Chief Executive Officer Watercare Services Susan Tilsley Technical Director, Engineering Geologist Beca Group Ltd Sarah Sinclair Chief Engineer Auckland Council Lisbeth Jacobs General Manager International Auckland UniServices Ltd Judi Jones Commissioner Electricity and Gas Complaints Commission Lieutenant Colonel Nathan Baker Director of Land Engineering New Zealand Defence Force Anna Robak Technical Principal, Global Asset Management Opus International Consultants Jane Bydder Senior Consultant , Strategic Advisory, Former Trading Operations Manager Jacobs Kate Logan Head of Human Resources Scott Technology Abby Bishop Director, Business Manager BVT Consulting Ltd Jane Goodyer Former Director for Undergraduate Teaching & Learning (Associate Dean), Associate Professor, UNESCO UNITWIN Coordinator in Humanitarian Engineering Massey University Catherine Thomas Structural Engineering Manager and Chartered Structural Engineer Prendos New Zealand Limited Fiona Mountfort Senior Quality Engineer Manager HEB Construction Limited Angela Wang Senior Asset Management Planning Engineer Auckland Transport Tricia Love Director Tricia Love Consulting Sue Osborne Consultant, Facilitator, Talent Development Partner Downer New Zealand, Sue Osborne Consulting Debra Hill Consultant, Life Coach, Trainer Lifestrings
- 2. 9.00 - 4.30 BuildingResilience - Tools for Aspiring Leaders in Engineering Engineers design, create, and improve nearly everything that we see around us - buildings, civil infrastructure, power and energy generation, computers, appliances, technology and our landscape. By continuously analysing, improving, and finding solutions to complex problems, engineers create a more sustainable world to live in. What also needs further sustainability is our own personal resilience in order to thrive and have vitality in this fast changing world we’re creating. In engineering, resilience is an important construct involving the ability to return to a stable state. Personal resilience however, in today’s world of unrelenting constant change, goes beyond returning to a stable state. This unsteadies many people who are beginning to struggle to have the adaptive capacity to deal with long-term change fatigue and we need different strategies to cope. The presence of women in engineering in leadership roles is increasing through the evolution and diversification of organisations, an outcome of evolving cultural values. Although more females are pursuing non-traditional careers such as engineering they’re still experiencing being a minority in the workforce and there are arguably specific challenges for women operating in a traditionally male dominated field. This demands a certain amount of grit and determination to have a satisfying and successful career, and it requires critical skills in resilience to sustain important personal vitality as well. This workshop will explore practical and proven approaches to increase personal resilience in a fast paced and fast changing environment. Becoming an inspirational leader: • Knowing your purpose • Clear personal values alignment with purpose, organisation, and teams • Personal presence and taking committed action Resilience and psychological flexibility: • The art of flexible use of strategies to match the environment • Practical insights for the right situational fit of cognitive appraisal • Maximising personal sphere of influence and control Resilience and coping flexibility: • How to navigate complexity, ambiguity, uncertainty • Useful strategies for coping with situations • The role for mindfulness and acceptance Courage and authenticity: • Leading from the front authentically • Career development and taking risks • Identifying your “big rocks” to move Expert Facilitator: Sue Osborne Consultant, Facilitator, Talent Development Partner Downer New Zealand and Sue Osborne Consulting Sue has an extensive background working in Talent Development and Organisational Learning across many different NZ businesses including a recent senior leadership role at Downer NZ managing the functions of leadership development, talent development, and learning. Personal interest combined with a passion for helping others to increase levels of resilience led Sue to further develop subject matter expertise in personal resilience and wellbeing through entering Post Graduate studies at Auckland University. Specialising in Health Psychology and researching emerging evidence in mindfulness, acceptance, and psychological flexibility in relation to superior health and wellbeing outcomes. An experienced facilitator, Sue draws on her broad organisational knowledge, experiences, leadership skills and expertise, and education in psychology to deliver strategies for building both personal and organisational resilience to fast-paced change. Increasing personal capability for resilience in increasingly complex, diverse, uncertain, and ambiguous environments is essential for both survival and for maintenance of essential vital energy. Pre-Summit Workshop 14 March 2016 • 8.30 - 9.00 Registration • 9.00 - 10.40 Session One • 10.40 - 11.00 Morning Tea WORKSHOP SCHEDULE • 11.00 - 12.30 Session Two • 12.30 - 1.30 Lunch • 1.30 - 3.00 Session Three • 3.00 - 3.20 Afternoon Tea • 3.20 - 4.30 Session Four • 4.30 Close of Workshop Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearninggroup.com 10% OFF STANDARD RATE TEAM OF 3 - 4 15% OFF STANDARD RATE TEAM OF 5 - 7 20% OFF STANDARD RATE TEAM OF 8 + TEAM BOOKINGS AVAILABLE
- 3. Day One 15March 2016 Skills and Strategies for Leadership Success in Engineering VALUE PLUS DISCOUNT Receive up to $300 off registration if you register and pay by 15 December 2015 PLUS TWO WORKSHOPS! Plus Two Separately Bookable Full-Day Workshops on 14 & 17 March 2016 2016 Theme: ‘Advice to my younger self’ What do you know now that you wish you had known then? This is the question we have posed to some of the most senior women in the Engineering in New Zealand. These inspirational senior leaders will reflect on their career journeys - the challenges they have faced, the opportunities they have seized and the lessons they have learnt, to impart advice to women aspiring to achieve professional and personal success and satisfaction. 8.30 - 8.55 Registration and Morning Coffee 8.55 - 9.00 Official Welcome and Opening Remarks from the Chair 9.00 - 9.40 OPENING KEYNOTE CASE STUDY Building a successful career in engineering Elena has over 30 years of professional success in engineering. She has risen to the top of the ladder, becoming the Deputy President of IPENZ (Institution of Professional Engineers New Zealand) and Director of a number of private and public companies. She has held leadership and executive roles in the transport, infrastructure and energy sectors including leading the development and delivering of major infrastructure projects. In this inspirational opening keynote, Elena will reflect on her success in leadership and how she has effectively led multiple organisations in her engineering career. Discuss: • Her own leadership journey • Key advice to aspiring leaders • The path to senior leadership Elena Trout Deputy President IPENZ 9.40 - 9.50 Questions and Discussion 9.50 - 10.30 CASE STUDY Developing excellence by supporting team members and adding value Raveen has been a leader in the water industry for over 24 years and is highly supportive of the female engineers in the company. He served as Chief Operating Officer of Watercare Services Limited and as the Chief Executive of Manukau Water Limited since 2010. He also served as President and Board Member of the New Zealand Water and Wastes Association and was a New Zealand delegate of the Water Environment Federation, USA. Now as the CEO for Watercare Services, Raveen supports his team and leads them towards excellence. He will explore: • Advice to aspiring women in engineering • Understanding the value that female engineers bring to organisations • Leadership skills that make female engineers stand out Raveen Jaduram Chief Executive Officer Watercare Services 10.30 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.35 CASE STUDY Building a high performing team comes down to leadership style A leader who can create a high-performing team in an organised and systematic way, is a huge asset to any company. To become a high-impact leader, you must be able to turn any environment into a productive one. Leaders must realise that teams are made up ofunique individuals who rely on each other to get the job done. Abby will explore the best practices for creating effective teams. Discuss: • Defining clear goals that fit the culture of the organisation • Building trust and encouraging “out of the box” thinking • Creating powerful conversations with the team Abby Bishop Director, Business Manager BVT Consulting Ltd 11.35 - 11.45 Questions and Discussion 11.45 - 12.25 EXPERT COMMENTARY The road to resilience To be successful in engineering, leaders must be highly resilient, so as not to fall apart during times of adversity and learn valuable lessons from these hardships. Engineers across all industries are often faced with intense demands and uncompromising pressure to deliver, and it is crucial for current and aspiring leaders to bounce back quickly and avoid falling victim to stress. Tricia will share practical approaches to becoming resilient and how it has played a role in her career. Discuss: • Proven techniques to reduce stress • Bouncing back from adversity by driving change • Practical and personal advice on the challenges faced in adversity Tricia Love Director Tricia Love Consulting 12.25 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.35 INTERACTIVE PANEL DISCUSSION Thriving in a male dominated industry Women in Engineering aspiring to positions of leadership face many hurdles in their journey to the top of a male dominated industry. Women must consider their unique strengths and develop valuable skills in order to excel. In this session, panellists will explore the unique skills that have helped drive their success as women in engineering. They will offer practical advice for navigating, thriving, and leading in a male dominated environment. Explore: • Capitalising on strengths and tackling weaknesses • Respecting yourself and learning when to say “no” • Overcoming unconscious bias in the workplace Angela Wang Senior Asset Management Planning Engineer Auckland Transport Lisbeth Jacobs General Manager International Auckland UniServices Ltd Kate Logan Head of Human Resources Scott Technology Lieutenant Colonel Nathan Baker Director of Land Engineering New Zealand Defence Force 2.35 - 3.15 CASE STUDY What I knew then and what I know now - Advice to my younger self When a leader aims for progression, they not only transform themselves, they have the ability to transform others into future leaders. As a former Director and Associate Professor for Massey University, Jane understands how important it is to teach others the advice that she wishes she knew when she was younger. She has over 30 years of experience in engineering and has a wealth of knowledge that would benefit future leaders. Jane will delve into:
- 4. Day Two 16March 2016 8.30 - 8.55 Morning Coffee 8.55 - 9.00 Opening Remarks from the Chair 9.00 - 9.30 OPENING CASE STUDY An inspirational leadership journey As a Chartered Civil Engineer and Project Manager with over 11 years’ experience in civil engineering, Carys has climbed the ladder of success and is now the Executive Director of Engineers Without Borders New Zealand. During her extraordinary journey, Carys has gained first-hand experience of the pressures women face as engineers. In this opening keynote session, she will share her insights into the leadership skills, challenges, and opportunities that have defined her career so far. Discuss: • Challenges she faced and how she overcame them • Inspirational advice on how to be successful as a woman in engineering • Practical advice for women aiming to reach senior leadership positions Carys Everett Executive Director Engineers Without Borders New Zealand, Tonkin and Taylor 9.30 - 9.40 Questions and Discussion 9.40 - 10.10 CASE STUDY Crucial conversations are a must from a technical and people perspective Difficult conversations can become awkward, heated, and emotional if the right preparation is not put in beforehand. These conversations should not be avoided. The key is to learn how to handle these situations effectively. As Chief Engineer of Auckland Council, Sarah has a great deal of experience in getting through tough conversations. She will share: • Benefits of changing your mindset to effectively tackle the problem • Techniques for planning and preparing ahead of time • Practical ways to keep tensions from rising Sarah Sinclair Chief Engineer Auckland Council 10.10 - 10.20 Questions and Discussion 10.20 - 10.35 Morning Tea 10.35 - 10.50 CASE STUDY Driving excellence while juggling work / life balance For some leaders, a rewarding career could come at the cost of achieving a healthy work / life balance. It is often expected that engineers who want to be considered for senior roles put in extra hours of work daily. Many leaders struggle to find ways to stay on top of their work, and still have time to enjoy a fulfilling personal life. Susan will explore how leaders can achieve a professional and personal balance. Discuss: • Smart time management skills • Managing health and stress by formulating a successful work / life balance plan • Increased productivity Susan Tilsley Technical Director, Engineering Geologist Beca Group Ltd EARLY BIRD DISCOUNT Receive up to $100 off registration if you register and pay by 16 February 2016 SUPER SAVER DISCOUNT Receive up to $200 off registration if you register and pay by 12 January 2016 u • Fuelling growth for yourself and others • Creating a strong support network to help you achieve your goals • Advice she wishes she knew when younger Jane Goodyer Former Director for Undergraduate Teaching & Learning (Associate Dean), Associate Professor, UNESCO UNITWIN Coordinator in Humanitarian Engineering Massey University 3.15 - 3.25 Questions and Discussion 3.25 - 3.40 Afternoon Tea 3.40 - 4.20 EXPERT COMMENTARY Positivity and confidence in the workplace Being a female leader in the field of engineering presents a number of unique challenges, particularly in times of adversity. A personal toolkit for remaining optimistic and confident at work is needed to maintain balance in both one’s professional and personal life. Jane will outline some of the particular challenges facing female engineering leaders, and discuss strategies for maintaining enthusiasm and self- assurance in the workplace. She will explore: • Communicating with colleagues effectively • Tactics for staying calm and confident • Bouncing back from adversity Jane Bydder Senior Consultant , Strategic Advisory, Former Trading Operations Manager Jacobs 4.20 - 4.30 Questions and Discussion 4.30 Concluding Remarks from the Chair NETWORKING RECEPTION 4.30 - 5.30 Make the most of your Liquid Learning experience, join us to network over complimentary canapés and drinks Women in Leadership and Management Australasia is an online community developed to network, discuss and share ideas with other Women in Australasian Business Leadership and men who are wanting to help improve the current leadership imbalance. The WILMA network has been created as an initiative to help improve the conversation surrounding gender equality in leadership positions across Australasia. WILMA aims to bring you informative and insightful blog posts and the opportunity to connect with others through the online forum. All WILMA Members receive 10% off the Standard Rate Sign up today at www.wilma.net.au
- 5. The 3rd Women inLeadership Summit 2016 15, 16, 17 & 18 February 2016 Hilton Auckland Applicable Insights from Accomplished Engineering Leaders Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearninggroup.com 3.15 - 3.30 Afternoon Tea 3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE Advice to my younger self - Reflecting on key learning and future opportunities for women in engineering As Sue brings the Summit to a close, she will reflect on the valuable lessons and advice received throughout the conference. Participants will be asked to brainstorm solutions to common challenges faced and prioritise the factors that they believe will have the biggest impact on their personal performance as a leader. This discussion will explore: • What advice would you give to your younger self? • Key take-aways from the Summit • Further insights into the challenges facing women in engineering Sue Osborne Consultant, Facilitator, Talent Development Partner Downer New Zealand and Sue Osborne Consulting 4.30 Concluding Remarks from the Chair and Summit Close 10.50 - 11.00 Questions and Discussion 11.15 - 12.00 EXPERT COMMENTARY Discovering your value as a leader An important part of being a strong leader is understanding how to communicate your value within your organisation and in the wider industry. Truly effective leaders use their knowledge to understand how people work best, and inspire them towards a compelling vision. As a Technical Principal for Opus International Consultants, Anna has found the key to understanding her value as a leader. In this interactive session, she will dive into the importance of understanding the behaviours and perceptions of others in order to maximise value. Explore: • Studying the way people work and using this to everyone’s advantage • Successfully leading great ideas to fruition • Maxmising personal and professional value Anna Robak Technical Principal, Global Asset Management Opus International Consultants 12.00 - 12.15 Questions and Discussion 12.15 - 1.15 Networking Lunch 1.15 - 2.15 INTERACTIVE PANEL DISCUSSION Taking that leap outside of your comfort zone Many leaders have the ability to move beyond their comfort zone, but are held back from making significant leaps by a fear of the unknown. In order to be successful in engineering, women must defeat this fear early on in their career. This panel of outstanding leaders will discuss how they ventured outside of their comfort zone to achieve success. They will explain how they conquered their fears and how they realised their potential as a leader. Explore: • Tackling the fears that hold you back • The value of being comfortable with taking risks • Personal stories on how to take the leap into the unknown and pursue what you really want in life Catherine Thomas Structural Engineering Manager and Chartered Structural Engineer Prendos New Zealand Limited Commander Emma Grant Commander Naval Specialist Training Royal New Zealand Navy Judi Jones Commissioner Electricity and Gas Complaints Commission 2.15 - 3.00 CASE STUDY The power of influence In order to become a respected leader, it is essential that leaders create a solid foundation of credibility. Leaders must project confidence, be impactful, and influence their team while aligning these practices with their own values. Successful leaders have mastered managing their own careers while nurturing their teams towards success. Fiona will draw on her wealth of experience and discuss: • Identifying leadership potential within the team • The importance of having a good mentor that can effectively influence others • Understanding your unique leadership strengths and style Fiona Mountfort Senior Quality Engineer Manager HEB Construction Limited 3.00 - 3.15 Questions and Discussion Follow this event on Twitter using the event hashtag #WIE16z and @LiquidLearning for daily industry updates! • Engineering • Energy • Education • Mining • Defence / Defence Industry • Manufacturing • Government / Local Government • Technology / ICT • Oil and Gas • Construction • Infrastructure / Government agencies • Utilities • Sciences / Research WHO WILL ATTEND Advocates for change, established, emerging and aspiring Engineering leaders from across industry, including these sectors: ALSO AVAILABLE
- 6. 9.00 - 4.30 EnhancingYour Leadership Potential - Using Emotional Intelligence to Your Advantage In the majority of organisations today, leaders are valued for their ability to skilfully manage complex stakeholder relationships. Emotional intelligence has been proven to be a major determinant of success in managing relationships. As emotional intelligence is a skill that can be learned, it is vital that leaders are constantly expanding their talents and skills to become a highly emotionally intelligent leader. Emotionally intelligent leaders have the ability to understand and manage their own emotions which are key to performing as a highly effective leader. The women who progress the most in engineering are able to expand their mindset and hone their emotional intelligence, which enables them to influence others positively. Common challenges in engineering, such as managing stress, being assertive, and dealing with difficult colleagues suddenly becomes a minor bump in the road for leaders who fully understand their emotions. This practical workshop provides an opportunity for delegates to focus on practical strategies to enhance their emotional intelligence. The interactive format of the session will also help delegates improve their mindset for becoming an exceptional leader. Proven toolkit for improving emotional intelligence: • Understanding the five main elements of emotional intelligence • Refining your emotional competencies • Managing your emotions Skills and strategies to develop strong interpersonal skills: • Tips for motivating team members • Enhancing self-awareness • Expressing your thoughts, feelings, beliefs Building on your authentic leadership style: • Leveraging your strengths and working on your weaknesses • Knowing your personal values and staying true to them • Increasing empathy Breaking through barriers in your career: • Knowing your value and uniqueness • Persuading and motivating staff • Leading confidently Expert Facilitator: Debra Hill Consultant, Life Coach, Trainer Lifestrings After working for over 25 years in the IT industry in senior management and consulting roles. For many years, she has been a Business Coach, Life Coach and Trainer working alongside businesses and youth organisations specialising in Business Skills Training, Leaders Training, Train the Trainer Training and Leadership Training for young adults. In the process, she has honed her skills as a facilitator, presenter and speaker. She believes that ideas matter. They lead to things like freedom, prosperity and happiness. Her experience is that nothing of any significance is achieved by playing it safe. Whether it is working one-to-one or one-to-many, her passion is to encourage personal and professional growth and help people focus and discover their voice. SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +64 9 927 1500 or email: partnership@liquidlearning.co.nz Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearninggroup.com Post-Summit Workshop 17 March 2016 ABOUT THE EVENT The engineering sector is widely seen as a male-dominated environment. Despite an increasing number of gender diversity initiatives employers have implemented to increase the access and participation of women in engineering, only about half of women with engineering qualifications take up engineering roles. In terms of workforce representation, women make up only 13% of engineers and 7% of Chartered Professional Engineers in New Zealand. Needless to say, the percentage of female leaders representing senior management roles in organisations is even lower. As the leaky pipeline of women in the engineering profession is causing considerable impact to New Zealand’s international competitiveness and innovation, organisations must take a proactive stance to nurture female leaders for the future. Within this context, women in engineering roles must show initiative in refining critical leadership skills – a well-rounded balanced of soft and technical skills will lead to both technical excellence and improved business performance. Building on the resounding success of the past years’ events, The 3rd Annual Women in Engineering Leadership Summit 2016 aims to navigate the unique challenges faced by female engineers in the journey of advancing into senior leadership roles. Featuring an outstanding speaker faculty, this year’s interactive Summit will provide delegates with key insights from award-winning senior female engineers and leaders. The Summit will inspire and empower women to achieve the career they desire and succeed in the dynamic engineering sector. Register early to secure your spot at this outstanding event!
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Organisation Name Address SuburbState Postcode Booking Contact Information Title Full Name or TBA Position Email Phone Number Title Full Name or TBA Position Email Attendance 1 c Pre-Workshop c Summit c Post-Workshop 2 c Pre-Workshop c Summit c Post-Workshop 3 c Pre-Workshop c Summit c Post-Workshop 4 c Pre-Workshop c Summit c Post-Workshop 5 c Pre-Workshop c Summit c Post-Workshop 6 c Pre-Workshop c Summit c Post-Workshop 7 c Pre-Workshop c Summit c Post-Workshop 8 c Pre-Workshop c Summit c Post-Workshop 9 c Pre-Workshop c Summit c Post-Workshop 10 c Pre-Workshop c Summit c Post-Workshop Please Note: Payment is required prior to attending this event. c Credit Card c Cheque (payable to Liquid Learning Limited) c Electronic Funds Transfer c Please invoice me: Purchase Order No. # Credit Card Details - Please charge my credit card for this registration: Card Type c Visa c MasterCard c American Express Electronic Funds Transfer (EFT) Please transfer funds directly to: Westpac New Zealand Limited Account Name: Liquid Learning Limited Account No: 03 0252 0863638-00 SWIFT Code: WPACNZ2W Amount Please quote ref WIE0316Z and registrant name Note: 2% surcharge applies to American Express payments Card Number Expiry Full Name as on card Cardholder’s Contact Number Signature X Authorising Manager’s Details: This registration is invalid without a signature. Name Position Signature X Date Email this form to: registration@liquidlearning.co.nz or Call us on: +64 9 927 1500 TOTAL incl GST All Prices listed in New Zealand Dollars Registration Information DelegateInformationYourInvestmentPaymentDetails Authority Booking Form Stamford Auckland 22-26 Albert St Auckland 1010 Ph: +64 9 309 8888 * Receive up to $100 off registration if you register and pay by 16 February 2016 ** Receive up to $200 off registration if you register and pay by 12 January 2016 *** Receive up to $300 off registration if you register and pay by 15 December 2015 Group Discounts Available: 10% off Standard Rate Team of 3 - 4 15% off Standard Rate Team of 5 - 7 20% off Standard Rate Team of 8 + WIE0316Z - P / No. # Options (per person) Summit + 2 Full-Day Workshop (4 days) Summit + 1 Full-Day Workshop (3 days) Summit Only (2 days) 1 Full-Day Workshop (1 day) Standard Rate $3795 + GST = ($4364.25) $3095 + GST = ($3559.25) $2395 + GST = ($2754.25) $1295 + GST = ($1489.25) Early Bird Rate* $3695 + GST = ($4249.25) $2995 + GST = ($3444.25) $2295 + GST = ($2639.25) $1245 + GST = ($1431.75) Super Saver Rate** $3595 + GST = ($4134.25) $2895 + GST = ($3329.25) $2195 + GST = ($2524.25) $1195 + GST = ($1374.25) Value Plus Rate*** $3495 + GST = ($4019.25) $2795 + GST = ($3214.25) $2095 + GST = ($2409.25) $1145 + GST = ($1316.75) The 3rd Women in Engineering Leadership Summit 2016 14, 15, 16 & 17 March 2016 Registration Policy If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Limited. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Limited in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Limited does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. 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If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning Limited, Level 18, BDO Tower, 120 Albert Street, Auckland 1010 New Zealand, PH: +64 9 927 1500, FX: +64 9 927 1525, email: database@liquidlearning.co.nz © 2016 Liquid Learning Limited IRD 104 - 525 - 695 Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Limited reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only.