World of Pharmacy

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World of Pharmacy

  1. 1. Welcome to the REAL World of Pharmacy
  2. 2. Welcome to the REAL REAL World of Pharmacy
  3. 4. The World of Pharmacy <ul><li>Prescription (Rx) utilization </li></ul><ul><li>Highly trusted profession </li></ul><ul><li>1990 OBRA (Omnibus Budget Reconciliation Act) </li></ul><ul><li>1999-2004 Rx 36% Rph 4.5% </li></ul><ul><li>Computerized tools and …….. </li></ul>
  4. 7. The Pharmacy Technician <ul><li>Specially trained assistant under the direct supervision of a pharmacist, who performs routine non-judgmental pharmacy functions in accordance with all laws and ethical standards </li></ul>
  5. 8. …a word about Accuracy! <ul><li>If 99.9% is good enough </li></ul><ul><ul><li>12 newborns will be given to the wrong parents daily </li></ul></ul><ul><ul><li>291 pacemaker operations will be performed incorrectly </li></ul></ul><ul><ul><li>2,000,000 documents will be lost by the IRS yearly </li></ul></ul><ul><ul><li>20,000 incorrect drug prescriptions will be written this year </li></ul></ul>
  6. 9. Pharmacy Settings <ul><li>Community, retail, outpatient </li></ul><ul><li>Hospital, inpatient, satellite </li></ul><ul><li>Mail order </li></ul><ul><li>Long term & home care </li></ul><ul><li>Managed care </li></ul><ul><li>Internet pharmacies </li></ul><ul><li>Federal government </li></ul><ul><li>Nuclear pharmacies </li></ul><ul><li>Pharmaceutical wholesalers & companies </li></ul><ul><li>Insurance companies~~ </li></ul>
  7. 10. The Pharmacist <ul><li>PIC </li></ul><ul><li>Education </li></ul><ul><li>Role </li></ul><ul><ul><li>Counseling </li></ul></ul><ul><ul><li>Prescription orders </li></ul></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><li>Potential interactions </li></ul></ul><ul><ul><li>Prescribe team </li></ul></ul><ul><li>Ratios </li></ul>
  8. 11. The Pharmacy Technician <ul><li>Patient service </li></ul><ul><li>Intake information & Create pt profile-- </li></ul><ul><li>data entry </li></ul><ul><li>Competent Input prescription </li></ul><ul><ul><li>Create label & scan Rx </li></ul></ul><ul><ul><li>Adjudicate to 3 rd party </li></ul></ul><ul><ul><li>Alert upon warning </li></ul></ul><ul><ul><li>Product selection </li></ul></ul><ul><li>Assist in prep/disp of prescriptions </li></ul><ul><li>Compound & reconstitute, IVs </li></ul><ul><li>Ordering, unpack & stock meds/supplies </li></ul><ul><li>Communicate with pts, medical professionals, 3 rd party payers </li></ul><ul><li>Product selection </li></ul><ul><li>Inventory control </li></ul>
  9. 12. Role of Technician cont. <ul><li>Locate, calculate, repack medication </li></ul><ul><li>Working knowledge of brand & generic names </li></ul><ul><li>Dispense medication to correct patient </li></ul><ul><li>Pricing & Security </li></ul><ul><li>Maintain clean & orderly pharmacy </li></ul>
  10. 13. Pharm Tech Personal Qualities <ul><li>Respect for the patient (HIPAA) </li></ul><ul><li>Detail orientated </li></ul><ul><li>Health, hygiene </li></ul><ul><li>Flexible team player </li></ul><ul><li>Work ethic ~~~ </li></ul><ul><li>Code of ethics </li></ul>Ideal Pharm Tech
  11. 14. Work Ethics Performance Attitude <ul><li>Attendance </li></ul><ul><li>Communication </li></ul><ul><li>Productivity </li></ul><ul><li>Organizational skills </li></ul><ul><li>Opportunity </li></ul><ul><li>Trading up </li></ul><ul><li>Leadership </li></ul><ul><li>Cooperation </li></ul><ul><li>Character </li></ul><ul><li>Respect </li></ul><ul><li>Appearance </li></ul><ul><li>Teamwork </li></ul><ul><li>Indispensable </li></ul><ul><li>Mentor </li></ul>
  12. 15. Winner or Whiner ? Which? <ul><li>We have a real challenge here. </li></ul><ul><li>I’ll give it my best. </li></ul><ul><li>That’s great! </li></ul><ul><li>We can do it. </li></ul><ul><li>YES! </li></ul><ul><li>This is a real problem. </li></ul><ul><li>Do I have to? </li></ul><ul><li>That’s nice. I guess. </li></ul><ul><li>Impossible. It can’t be done. </li></ul><ul><li>Maybe……. </li></ul>
  13. 16. Code of Ethics A pharmacy technician…… <ul><li>Is to ensure the health & safety of the patient and to use knowledge & skills in serving others. </li></ul><ul><li>Promotes honesty & integrity, which includes a duty to observe the law, maintain the highest moral & ethical conduct at all times. </li></ul><ul><li>Assists & supports the RPh in the safe, efficacious and cost effective distribution of health services </li></ul><ul><li>Respects & values the abilities of RPhs colleagues & other healthcare professionals. </li></ul>
  14. 17. A Pharmacy Technician…… <ul><li>Maintains competency in practice & continually enhances knowledge & expertise. </li></ul><ul><li>Respects & supports the patient’s individuality, dignity & confidentiality. </li></ul><ul><li>Maintains patient records & discloses pertinent info with proper authorization </li></ul><ul><li>Does not engage in illegal or unethical conduct that will discredit the profession </li></ul>
  15. 18. Pharm Tech Physical Factors <ul><li>Standing/ Walking </li></ul><ul><li>Lifting </li></ul><ul><li>Moving </li></ul><ul><li>Bending </li></ul><ul><li>Stooping </li></ul><ul><li>Reaching </li></ul><ul><li>Finger motor dexterity </li></ul>
  16. 19. Pharm Tech Skills & Ability <ul><li>Language & terminology </li></ul><ul><li>Math & problem solving </li></ul><ul><li>Computer skills </li></ul><ul><li>Interpersonal skills </li></ul><ul><ul><li>Resilience under pressure </li></ul></ul><ul><li>Common Sense </li></ul>
  17. 20. Training & Competency <ul><li>Training Program </li></ul><ul><ul><li>Theory </li></ul></ul><ul><ul><li>Practical </li></ul></ul><ul><li>Testing </li></ul><ul><li>Continuing Education </li></ul><ul><li>Performance </li></ul><ul><li>Certification (PTCB) </li></ul>
  18. 21. The Future <ul><li>Old age story-Average life span </li></ul>
  19. 22. Longevity~~ Why?
  20. 23. New Discoveries <ul><li>USA leads </li></ul><ul><li>due to free market </li></ul><ul><li>Pharmaceuticals </li></ul><ul><li>Patenting </li></ul><ul><li>discoveries </li></ul><ul><li>It’s in the Genes </li></ul>
  21. 24. Direct to Consumer Advertising (Snazzy & Pizzazzy)
  22. 26. Americans spend more on alcohol & tobacco than medicines
  23. 28. Profits Comparison
  24. 29. Dr. Seuss

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