Will a robot be my boss?
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16:15-16:35 Will a robot be my boss? Neil Millett - Research Marketing Manager, reed.co.uk reed.co.uk surveyed over 2,000 UK workers to understand the impact an increase of AI and robotics has made in the world of work. We’ll reveal the industries job seekers feel are most at risk, the key skills that give the human touch an edge over robotics, and how jobseekers really feel about the future of work.
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Will a robot be my boss?
- 1. @reedcouk WILL A ROBOT BE MY BOSS? #reedrectech The future of work in a world of AI & robotics
- 5. OUR RESEARCH n=2,000 - August 2017
- 6. HUMANS V ROBOTS A consumer view of today’s automated services
- 7. HUMANS WIN…JUST 57% Prefer people-manned checkouts over self service
- 8. BUT WHY? More personable (57%) Humans are (supposedly): Offer greater peace of mind (41%) More reliable (41%)
- 9. IN THE NEWS
- 10. YOUNG IN TECH-SHUN-SHOCK 18-24’s prefer people manned checkouts 72% Whereas 25-34’s prefer automated checkouts 60%
- 11. A.I. INTERACTION Of adults have used chatbots 64% Have used online chat function, unsure if real or chatbot 31%
- 12. ASK SKY BET’S JEFF
- 14. IN THE NEWS
- 15. THE ROBOTS ARE COMING… Which jobs do UK workers believe are most at risk?
- 16. EXTRA COMPETITION 61% Agree computers, automation or robots will take the jobs of humans
- 17. JOBS AT RISK Factory workers Top 5 by job title Receptionists Telemarketers Customer service Librarians
- 19. THE HUMAN TOUCH Doctors Top 5 by job titles least at risk Vets Chefs Scientists Social workers
- 20. ME, PERSONALLY… How at risk did each of our survey respondents feel?
- 21. EXTRA COMPETITION 1/2 Feel they could be replaced within the next 10 years
- 22. SENIOR MANAGEMENT BEWARE… Those at a higher level of business fear being replaced most 37% Of C-suite employees feel “very concerned”
- 23. SPECIALIST SKILLS 1/3 Believe they are not at risk with specialised skills important to decision making
- 24. A HARMONIOUS RELATIONSHIP Processes quicker to complete People & tech working together to get the job done Menial tasks easier to manage Fewer errors made More time for complex tasks Better thought out decisions
- 25. IN THE FUTURE WHEN ALL’S WELL
- 26. THE HUMAN/ROBOT BALANCE 20-40% of the workforce in 10 year’s time The majority believe robots/automation/AI will account for
- 28. NOT ALL DOOM AND GLOOM 30% change within their industry Believe advancement in technology will be biggest driver of
- 29. NOT ALL DOOM AND GLOOM 40% will be biggest driver of change within their industry Of Recruitment Professionals believe technology
- 30. RECRUITMENT & ROBOTICS How AI can improve the candidate experience
- 32. A ROBOT REVOLUTION IN CONCLUSION We accept our robot friends Making our working life easier Concerns over impact on society A workforce prepared to adapt We’ll always need the human touch